This document discusses how travel management is changing in an increasingly data-driven world. Historically, travel managers have been dependent on travel management companies and lacked analytics support. However, increased data availability and artificial intelligence are transforming the industry by giving travel managers more control over their data and insights. The document provides examples of how travel managers can leverage data to improve compliance, efficiency, cost savings, and traveler experience. It recommends that travel managers define goals, secure control of their data, and empower their team with automated reports and predictive analytics to take advantage of this new landscape.

1. A New Playing Field
How the fundamentals in travel
management are changing in a
increasingly data-driven world and
how to take advantage of this new
reality.
Tyler Christie
VP Product, Pi
2017

2. Where we are
going today
• How is travel management changing?
• How do I get started with data?
• How can I leverage data to create value?
• What are typical challenges and solutions?

3. Supplier relationship
• Sourcing
• Ongoing management
Traveller engagement
• Policy compliance
• Feedback
Programme management
• Coverage and leakage
• Usage patterns
• Savings tracking
Travel Fundamentals

4. Historical View
Travel managers have typically been at a
disadvantage due to TMC dependency,
messy data, insufficient analytics support
and reactive insights.
• TMC-centric
• Hard to use raw data
• Tied to TMC tools
• Reliant on suppliers
• Reactive with limited prediction

5. Changing the playing field
Data is changing this historical playing field

6. #AI
Artificial Intelligence is driving this transformation
Increased data processing, data availability, and data science innovation
underpin this revolution
Computer Processing Ai TechnologiesAvailability of data

7. DATA IS
POWER

8. • Integrate data for a holistic view
• Obtain accurate insights
• See the world as your suppliers do
• Drive internal efficiency
• Predict events to pro-actively manage cost
What’s in it for you?
This innovation enables you to take
control of your data and capture new
opportunities

9. Back to fundamentals

10. What data do you have?
Trains planes and automobiles…
plus a whole to more

11. Where is your data?
TMC databases
Employee receipts
Credit card
providers

12. What are your goals?
The starting point for any successful
program is to have clear goals.
• Accuracy
• Visibility
• Alignment with compliance
• Duty of care
• Savings
• Improved sourcing

13. What do you need to accomplish
your goals?

14. Typically, this looks
pretty ugly

15. DUH!
Who should help you with this?

16. Peer Insights

17. Challenges and risks
with the old world
• Accuracy
• Security & duty of care
• Independence
• Leakage
• Cost

18. The New World
• Clear, holistic view
• Accurate and timely
• More confident compliance
• Predictive insight
• Strengthened negotiations

19. Case Study 1
Handling new traveler behaviour
and data sources.
Hotel Flights Car Card

20. Case Study 2:
Calculating and reporting
accurate trip cost

21. Case Study 3
Empowering your team to
strengthen negotiations

22. Imperative to Create Value
A fundamental goal must be to
leverage data to create value
Compliance
Effective compliance
delivering business results
Efficiency
Achieve your goals as
efficiently as possible
Happiness
Ensure your traveller
experience is optimal
Cost
Secure cost savings
year on year

24. Next steps to take control

25. Step 1: Define your goals
• Compliance
• Cost & supplier pricing
• Internal efficiency
• Traveller experience
• Duty of care and minimising risk
• Incremental savings

26. Step 2: Create a data strategy
• Define what questions you want to answer
• Map out what data you need to achieve your goals
• Verify where this data is
• Identify specific insights you need to manage
successful

27. Step 3: Secure control of your
data
• Stake out your independence
• Establish data management
• Complete data integration
• Continuously verify data quality

28. Step 4: Empower your team
• Automated reports
• Intuitive visualisation
• Alerts
• Predictive analytics
• Negotiation-focused reports

29. Data is the New Power
Are you ready to take advantage of
the new playing field?
Contact Us!
Tyler Christie - tyler@p-i.net
Simon Carmouche - simon.carmouche@p-i.net