1. LEA N KANBAN FRANCE 20 153 NO V 2 0 1 5
HowToStart
MyKanban
Human Relations Over Processes And Tools
2. 2
People don’t have propensity to LAZINESS.
People have propensity for HARD WORK.
It just needs to be WORK THAT MATTERS TO THEM
Jane McGonigal, Reality is Broken
4. FROM THE
CLA SS
4
Page § 97
Class Expedite
Make Expedite class visible on the board
Backlog Analysis Development DoneTest
Standard
Doing Doing DoingDone Done Done
Defect
Expedite
Fixed date Expedite
5. FROM THE
CLA SS
5
Page § 38
Kanban Rules
v Visualize the workflow
v Split the work into pieces, write each item on a card and put on the
wall.
v Use named columns to illustrate where each item is in the workflow.
v Limit Work In Progress (WIP) – assign explicit limits to how many
items may be in progress at each workflow state.
v Measure the lead time (average time to complete one item, sometimes
called “cycle time”), optimize the process to make lead time as small and
predictable as possible.
6. FROM THE
CLA SS
6
Page § 74
Managing and measuring Flow
Cycle Time
Due Date Performance
Throughput
Cumulative Flow Diagram
Flow Efficiency
Issues and Blocked Work
Items
Failure Load
0
50
100
150
200
250
R
elease
1R
elease
2R
elease
3R
elease
4
Failure Load
Number
of total
defects
Escaped Defects
32. 32
capacity
output
input
demandmanagement
In Agile, we use LEAN techniques to understand the
demand workflow.
The demand flow is a simple process: demand meets
capacity and, according to the capacity, demand can be
treated more or less swiftly.
Agile Demand Management
33. Phase1
focus on the output
• delivering each time helps you to focus on what
matters and enables discussion between the
stakeholders
• delivering drives fear out!
33
34. Phase2
focus on input
• managed by a single person to insure
permanent flow
• empowers PO’s position
• strong stakeholder’s engagement
34
39. 39
Agile coaches and
scrum masters focus to
"toss" the container in
the sink (the work and
team members) during
the retrospective with
the aim to liquefying
the deposit as soon as
possible.
42. 42
What’s work?
There are 3 types of generally accepted work:
• those that produce value (fruits)
• those used to produce value (roots)
• and routine (transactional) aka « business-as-
usual »
Fruits are the expected outcome of planting: turnover, benefits, etc ...
"Roots" are the feed channels for the existence and growth of fruits.
Anything that is neither "fruit" nor "roots" are called Business-as-usual
(BAU).The BAU is time consuming and can not be totally eliminated.
But it can be controlled by treatment.
BUSINESS AS USUAL
ROO TS
FRUI TS
43. •Lean explains that you have to
optimise the flow i.e. reducing the
BAU, optimise the « roots » so that each
harvest produce the same « fruits ».
•Agile is more pragmatic.We consider
that BAU cannot be eliminated but
should be under control.
•Scrum explains that you have to focus
on business value i.e. increasing fruits
harvesting.
•Agile also explains that both
development and production proceed
in a sustainable pace.
43
44. TooFrequentlyObservedAberrations
44
Usually performance indicators are on « BAU »:
• the process is defined until the end-of-times
• each input produces almost the same output
(defined process)
Working hypothesis have never been validated nor experienced.They
are mostly driven by annual budget.
Here the organisation is disconnected from reality and objective is to
reinforce functional silos (keeping the organisation performance at the
lowest level).
45. 45
Important are the results (fruits)
• short term thinking
TooFrequentlyObservedAberrations
59. 59
PR O DU CT IVITY E FF IC IEN CE EFFECTI VEN ESS
P RO D UCTI V ITY:
YOU D O A LOT OF WORK, BUT
IS IT THE GOOD WORK?
EFFICIENCE:
YOU DO YOUR WO RK EASILY,
BUT DID I T REAC H THE
MAXIMUM IMPACT?
EFFECTIVENESS:
YO U DO THE RIGH T WO RK AT
THE RIGH T TIME. IS THE
PROC ESS REP EATAB LE?
AGILE
CREDITS: J. BENSON
60. 60PIERRE E. N EIS | LUXEMBOURG | BEI RUT | GENEVA | BRUSSELS | LONDON P IER R E@WECOMPANY.ME @ELPEDROMAJOR
How to Start
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Agile by Nature
WE&CO AGI LE4HR #P LAY1 4 UPWARD CONS.