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Social Media
What’s in it for You?
What’sinitforyou?
Pinnacle
Joel Wolfgang
@joel_wolfgang
Social Media Consultant
November 18, 2010
12%
16%
31%
28%
26%
9%
39%
13%
Print Radio TV Internet
Media Time Spent vs. Ad Spend
Time Spent Ad Spend
WHO IS USING SOCIAL MEDIA?
Social Demographics
bygender
56% 55% 45% 51%
44% 45% 55% 49%
byage
18-29 30-49 50-64 65+
86%
61%
47%
26%
byage
0 - 17
18 - 34
35 - 49
50+
ByIncome $104,000
$78,000
$58,000
$44,000
TWITTER
Social Demographics
1.8 Million new accounts per day
Lady Gaga has the most followers with 7,119,459
24% of Twitter users have 0 followers
19% have at least 10 followers
36% of Twitter followers have more
following them than they follow
97% of Twitter users have less than 100 followers
81% of Twitter users are following less than 100 people
41% of Twitter users haven't tweeted
since they opened their account
FACEBOOK
Social Demographics
500 Million Users World-Wide
Approximately 250,000,000 Log in daily
Approximately 150,000,000 US Users
2nd Most visited website in the world
HAS 130 FRIENDS
Average User:
SPENDS 46 MINUTES PER DAY ON FACEBOOK
Average User:
CONNECTED TO 80 COMMUNITY PAGES, EVENTS AND GROUPS
Average User:
CREATES 90 PIECES OF CONTENT EACH MONTH
Average User:
YOUTUBE
Social Demographics
2,000,000,000 VIDEOS PER DAY WATCHED
52% OF PEOPLE SHARE A VIDEO DAILY
EVERY 00:01:00 = 35:00:00 OF VIDEO UPLOADED
LINKEDIN
Social Demographics
80,000,000 MEMBERS
40,000,000 MEMBERS OUTSIDE U.S.
NEW MEMBER EVERY 00:00:01
EXECUTIVES FROM ALL FORTUNE 500
COMPANIES ARE MEMBERS
Case Studies
Ramon DeLeon
• Its not about your product or service; its
about connecting with your customer
• Make deposits in the good will bank
• Fight Social Media Fire with Social Media
Water
• Don't get bogged down and measure
everything
• Make each program your own
• Learn to apologize really well
Kirsten Watson
• Created a strategic SEO plan
• Created content strategy to cement them as a
valid resource to their clients and the industry
• Developed a strategic blogging campaign
• Sought out their clientele
• Built creditability among online professional
groups
• Built relationships on social networking sites
• Created their own community for people who
work within the supply chain.
• 2.7 times increase in website traffic
• 3.2 times increase in conversion
• 5.3 times increase in blog traffic
• 6.0 times increase in registration of
community members
Social Media
What’s in it for You?
What’sinitforyou?
Pinnacle
Joel Wolfgang
@joel_wolfgang
Social Media Consultant
November 18, 2010

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Notes de l'éditeur

  1. Who is Using Social Networking sites by Gender? Facebook 56% - Women 44% - Men Twitter 55% - Women 45% - Men LinkedIn 45% - Women 55% - Men MySpace 51% - Women 49% - Men
  2. Who is Using Social Networking sites by Age? Social Media Growth Rates Pew Research 18-29 – 13% 30-49 – 27% 50-64 – 88% 65+ – 100%
  3. Who is Using Social Networking sites by Age?
  4. National Household Average - $44,389
  5. Operating Manager for 7 Chicago area Domino’s Pizza
  6. If Social Media is all about you then you’ll seem like a spammer and no one will follow you. 90/10 rule Do things because they are right, don’t do them because you know you’ll get credit. Find the win/win When you engage in the conversation you get the opportunity to tell your side of the story North Carolina Dominoes Two HS boys videoed themselves sticking cheese up their noses and putting it onto Pizzas They were fired – but it hurt the dominoes brand nationwide Ramon made a video about it talking about his employees He also reached out to everyone (100s) of people who commented on the video on YouTube His sales went up during the months afterwards while nationally they went down and that NC store went out of business Wow your customers Amy Korin (popular Social Media Guru in Chicago)