SpringOne Platform 2016 Speaker: Chris Bartlow; Senior Director, Liberty Mutual. Technology can be viewed as a disruptive force, but for Liberty Mutual it has been an enabler; an enabler of the collaborative nature and the customer centricity which has always been a part of the company. Learn more about how technology was used in the transformation of a storied organization with more than one hundred years of success. Understand why Liberty Mutual chose to partner with Pivotal, ultimately architecting and implementing a solution without 3rd party help. Find out about how developers are freed from the operational aspects of code creation to be more creative, productive, and do more fulfilling work.

1. Chris Bartlow
linkedin.com/in/chrisbartlow
Senior Director, Information Technology
Liberty Mutual Insurance
@cbartlow23 #TechAtLiberty
Race to the Top:
Three Ways to Win with People

2. Chris Bartlow
• 11+ years with Liberty Mutual
• Technical Development Program
• Now focused in Engineering, Cloud,
DevOps, Security, Document Solutions
@cbartlow23 #TechAtLiberty

3. 3@cbartlow23 #TechAtLiberty

4. @cbartlow23 #TechAtLiberty

5. @cbartlow23 #TechAtLiberty

6. Mary Meeker
Partner at Kleiner, Perkins, Caufield & Byers
Venture capitalist, reputation as the Nostradamus of technology
@kpcb
We are in an era where we are reimagining
nearly everything . . . powered by new
devices, plus connectivity, plus new user
interfaces, plus beauty.
@cbartlow23 #TechAtLiberty

7. Our company’s
secret weapon
Technology
@ Liberty Mutual
@cbartlow23 #TechAtLiberty

8. 73rd
@cbartlow23 #TechAtLiberty

9. RISK-TAKING & EXPERIMENTATION
Win with your people
@cbartlow23 #TechAtLiberty

10. CHANGING
Everything we do in technology is …
@cbartlow23 #TechAtLiberty

11. Liberty Mutual Insurance Commercial Insurance IT11@cbartlow23 #TechAtLiberty

12. Jez Humble, Joanne Molesky, Barry O’Reilly
Authors of Lean Enterprise:
How High Performance Organizations Innovate at Scale
Approach problems differently …
@cbartlow23 #TechAtLiberty

13. Liberty Mutual Insurance Commercial Insurance IT13@cbartlow23 #TechAtLiberty

14. Liberty Mutual Insurance Commercial Insurance IT14@cbartlow23 #TechAtLiberty

15. Liberty Mutual Insurance Commercial Insurance IT15@cbartlow23 #TechAtLiberty

16. • 1 hypothesis
• 12 team members
• 4+ days in 1 room
• 20+ applications prepped for cloud migration
• Form a hypothesis and gain support
• Plan just enough to get started
• Ongoing, real-time collaboration
Cloud Readiness HACKATHON
@cbartlow23 #TechAtLiberty

17. @cbartlow23 #TechAtLiberty

18. TEAMING
Win with your people
@cbartlow23 #TechAtLiberty

19. Rod Collins
Director of Innovation, Optimity Advisors.
a leading expert on management innovation
@collinsrod
The wonderful thing about effective
organizations is that we do not have to
be individually perfect to succeed.
We just have to be perfect together.
@cbartlow23 #TechAtLiberty

20. Go farther together
@cbartlow23 #TechAtLiberty

21. Liberty Mutual Insurance Commercial Insurance IT21@cbartlow23 #TechAtLiberty

22. HACKATHONS
@cbartlow23 #TechAtLiberty

23. Liberty Mutual Insurance Commercial Insurance IT23
AGILE
HOTHOUSES
@cbartlow23 #TechAtLiberty

24. Liberty Mutual Insurance Commercial Insurance IT24
DATA
JAMS
@cbartlow23 #TechAtLiberty

25. @cbartlow23 #TechAtLiberty

26. CONTINUOUS LEARNING
Win with your people
@cbartlow23 #TechAtLiberty

27. RISK-TAKING
& EXPERIMENTATION TEAMING
+ =
CONTINUOUS LEARNING
@cbartlow23 #TechAtLiberty

28. Liberty Mutual Insurance Commercial Insurance IT28@cbartlow23 #TechAtLiberty

29. @cbartlow23 #TechAtLiberty

30. Liberty Mutual Insurance Commercial Insurance IT30@cbartlow23 #TechAtLiberty

31. Liberty Mutual Insurance Commercial Insurance IT31@cbartlow23 #TechAtLiberty

32. Liberty Mutual Insurance Commercial Insurance IT32
THE CHANCE OF FAILURE
IS ALMOST ALWAYS BETTER
THAN THE GUARANTEE OF
NOT KNOWING
AARON LEVIE
@cbartlow23 #TechAtLiberty

33. Chris Bartlow
linkedin.com/in/chrisbartlow
Senior Director, Information Technology
Liberty Mutual Insurance
@cbartlow23 #TechAtLiberty
Thank you!