2. Let’s start with some questions…
• You know how much you spend on equipment – how about supplies?
• When you thought about supplies, did you consider inventory carrying
costs?
• Did you consider the time it takes to find the part number and order it?
• How about shipping?
• And what about color? Don’t know how much it costs, just that it’s
expensive?
Don’t know the answers?
Good news: You are not alone.
90% of all companies do not know what they are currently spending on
internal desktop and network printing.
3. Where does all the money go?
Excess Unscheduled
supplies maintenance
Drive installation
and upgrades Help desk
4. The Desired Outcome
Control expenses Boost productivity
• Manage the environment • Do more with less
• Optimize the infrastructure • Focus on core business
• Improve workflow
6. Financial Impact
Printing Cost total 1-3% of annual revenues*
Related Costs
• For every $1 spent on printing it takes another $9
to manage it***
The Cost Equation
If revenues and profits don’t increase at the same
rate as the rising cost of documents, the result is
eroding profits
Annual Average Annual
Revenue Print Spend
* Gartner Group ** IDC *** All Associates Group
$10 million $100K to $300K
7. Environmental Impact
Paper, Toner and Power
• One case of paper (10 reams) uses approximately 60%
of a tree*
• Production of 50 lbs. (5,000 pages/1 case) of copy paper
produces 143 lbs. of green house gases*
• Three quarts of oil are consumed in the production of a
single new toner cartridge and they take over 1,000
years to decompose**
• Millions of square feet of landfill space is consumed
with used toner cartridges, paper, and printers that
could be recycled.**
Office Pages Trees Greenhouse
Employees per Year per Gas Emissions
*printgreen.com ** State of California Year
100 1 million 120 282,000 lbs
8. Productivity Impact
Work Flow
• Old drivers not compatible with new applications
• Materials not in stock
Broken Devices
• Documents not delivered
• Delays
• Customer responsible for having materials available
9. IT Impact
Maintenance Burden
• 15% of their time on printer related issues*
• Required driver updates for multiple models/brands
of printers
• Not trained as printer technician
• Pulls them away from projects requiring their
expertise
* IDC
11. Manage Expenses
Outsource Management of the Printers
• Reduce the high cost of IT’s involvement with
printers
• Reduce administration of the fleet with one vendor
providing one invoice a month for the pages printed
• Reduce wasted materials
• Reduce downtime
• Protect the technology investment
12. Minimize Carbon Footprint
Green Printing
• Recycle toner cartridges, paper, and printers diverts
millions of cubic feet of material from landfills
• The recovery and reuse of toner cartridges and paper
saves power through less manufacturing*
• Use post consumer recycled paper
• Reduce materials inventory and the associated waste
Utilize alternative inks to laser that have less
environmental impact
Approximately 50% less energy is used by one
multifunction printer than the combined annual
consumption of the individual products it replaces
* State of California
13. Boost Productivity
Improve Workflow
• Proactive maintenance by properly trained
technicians increases availability of required devices
• Having the right materials and devices in the right
locations at the right time eliminates delays in
producing needed documents
14. Free Up IT Resources
Reduce the printer burden
• Remote monitoring software reports device status
and errors reducing help desk calls
• Outsourced service eliminates IT from spending time
on issues not requiring their expertise
16. Stop Buying
Without knowing what you have, what you are doing
with those devices, and what those devices are costing,
adding more devices generally does not solve the
problems or reduce the costs related to printer fleets
Discovery – Due Diligence
Conduct an assessment of print devices resulting in a
report that details the current usage, costs, and issues
related to the fleet of printers
17. Outsource the Printer
Management
Without remote monitoring technology and an
expertise in printers, companies are best served by
outsourcing this non-core maintenance and
management function to a qualified partner
Optimize the Infrastructure
With reporting of usage trends informed decisions can
be made regarding the consolidation of print assets, the
strategic placement of MFP’s to increase productivity
and software solutions to improve user productivity
18. Take Action!
Assess the Current Environment
• What devices do you have?
• How much are the devices used?
• What is the true total cost of your
current printing?
Better Information for Better Decisions
• Factual Information
• Implementation steps
• Semi-annual account reviews
