1. Role of HRD
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Submitted by :
Prashant Maharshi
Submitted to :
Prof. Swati Shome
HRM

2. Agenda
• Overview.
• History.
• Current scenario .
• Importance of HRM in the aviation industry.
• Training & Orientation.
• Career Planning & Development.
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3. Overview
• An airline provides air transport services for passengers and/or freight.
Generally, airline companies are recognized with an air operating
certificate or license issued by a governmental aviation body.
•Airline services can be categorized as being intercontinental, intra-
continental, domestic, regional, or international, and may be operated
as scheduled services or charters.
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4. Focus of Aviation industry
• Air Traffic
• Growth
• Air movements
• Passenger Traffic
• Privatization
• Cargo Traffic
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5. History
• Leonardo da vinci made the first real studies of flight in the 1480's
• In 1903 Wilbur and Orrville Wright flew 120 feet in Kitty Hawk, North
Carolina on December 17th, 1903.
• Postal service to transport mail between the central hubs of New York
and San Francisco
• Carriers for passenger service began in the 1920s
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6. Current scenario
• There has been phenomenal growth in the Indian aviation sector in
2010-11. India has jumped to 9th position in world’s aviation market
from 12th in 2010.
• As per the ministry of civil aviation, the airline business is growing at
27 per cent per annum in India.
• During 2007, the domestic airline passenger traffic has shown a
growth of 32.51 per cent. Further, the scheduled domestic air
services are now available from 82 airports as against 75 in 2006.
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7. Importance of HRD
• Responsible for the employees satisfaction.
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• Affects efficiency of work.
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• Helps organization to meet its objectives and strategic goals by
effectively managing employees and maintaining them.
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• Long working hours, frequent travelling demands for sound HR
policies.
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8. Training And Orientation
• Assessment: It is basically a question as to what is needed, where,
when and by whom?
• Training activity: It helps to achieve the objectives.
• Evaluation process: It is measuring the outcome of the various
training activities.
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9. The three step process is further broken down into different types
of training:
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Classroom education: most economical form;
enables trainees to share their opinions and exchange ideas.
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Simulation: one of the most expensive form which
uses simulation training in the form of machine simulation.
• It is the exact replicas of the equipment in the actual
work environment.
• Very important with respect to safety
and emergency training of employees on job experience.
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10. On job experience:
• Exclusive departure and arrivals terminal are used.
Action Learning: Deals with learning by experience.
Provides their cabin crew with mock-
ups and situational assessment.
• Enable the employees to receive hands on training.
• Helps to evaluate ones strengths and weakness.
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11. • IT Training: Multimedia training (combination of both Audio-
Visual and Computer-Based training.)
Evaluation:
• Process to measure the training activities.
• To determine if the objective was attained and to what level.
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12. Training of a pilot in simulator
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13. Training aspect of air hostess
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14. Career & Development
• Employee Criteria : Experience in customer service.
• Extroverts and ready to face new challenges.
• Minimum education qualification of a high school diploma.
• To be companionable with colleagues and customers from various
cultures.
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15. The previous is the position of career planning
After a few years of experience reach the level of SFS i.e. Senior Flight
Supervisor
To avoid this career transition is done by :
• Changing careers from country to country.
• Going up and down the occupational ladder
• Progresses to business or first class based on performance.
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16. Earlier passenger planes
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17. Present days passenger plane
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18. Current day chartered plane
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19. Thank You
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