SlideShare une entreprise Scribd logo
1  sur  25
Télécharger pour lire hors ligne
Politesse- courtesy
Commander- order
d'encouragement- encouragement
Polite Words & Phrases
English
1. Please
2. Thanks
3. Welcome
4. Of course
5. Good Morning
6. Good Afternoon
7. Good Evening
8. Good Day
9. Good Night
French
1. S'il vous plaît
2. Merci
3. Bienvenue
4. Bien sûr
5. Bonjour
6. Bonne après-midi
7. Bonsoir
8. Bonne journée
9. Bonne nuit
Polite Words & Phrases
English
• Nice to meet you!
• Glad to meet you!
• Bye
• See you again.
• See you tomorrow
• Good Bye, take care.
French
• Ravi de vous rencontrer!
• Ravie de faire ta
connaissance
• Au revoir
• à la prochaine
• Rendez-vous demain!
• Au revoir, prends soin de
toi.
Hotel Terms
English
1. Room
2. Hotel
3. Key
4. Bed
5. Corridor
6. Lobby
7. Swimming Pool
8. Cab
9. Laundry
10. Door
French
1. Chambre
2. Un hôtel
3. Clé
4. Lit
5. Couloir
6. Hall
7. Piscine
8. Taxi
9. Blanchisserie
10. Porte
Hotel Terms 2
English
1. Window
2. View
3. Elevator
4. Balcony
5. Bathroom
6. Television
7. Tea making Machine
8. Bath Tub
9. Shower
French
1. Fenêtre
2. Vue
3. Ascenseur
4. Balcon
5. Salle de bains
6. Télévision
7. Machine à thé
8. Baignoire
9. douche
Hotel Terms 3
English
1. Shower Curtain
2. Water Closet (WC)
3. Bidet
4. Soap
5. Shampoo
6. Crib
7. Towel
8. Pillow
9. Bed Sheet
10. Mattress
French
1. Rideau de douche
2. Cabinet d'eau
3. Bidet
4. Savon
5. Shampooing
6. Lit de bébé
7. Serviette
8. Oreiller
9. Drap de lit
10. Matelas
Hotel Terms 4
English
1. Wash Basin
2. Mini Bar
3. Curtain
4. Blanket
5. Bed Cover
6. Table
7. Lamp
8. Sofa
9. Carpet
10. Chair
French
1. Lavabo
2. Mini Bar
3. Rideau
4. Couverture
5. Couvre-lit
6. Table
7. Lampe
8. Canapé
9. Tapis
10. chaise
Hotel Terms 5
English
• Air Conditioner
French
• Climatisation
Hotel Departments: Départements de
l'hôtel
English
1. Front Office
2. Accommodation Operations
3. Housekeeping
4. Kitchen
5. Food Production
6. Restaurant
7. Coffee Shop
8. Bar
9. Spa
10. Travel Desk
French
1. Front Office
2. Opérations d'hébergement
3. Ménagère
4. Cuisine
5. Production alimentaire
6. Restaurant
7. Café
8. Bar
9. Spa
10. Bureau de voyage
Hotel Departments: Départements de
l'hôtel- Part 2
English
1. Guest Relations Desk
2. Business Centre
3. Night Club
4. Bell Desk
5. Security
6. Cash & Bills
7. Reception
8. Information
French
1. Bureau des relations avec
les clients
2. Centre d'affaires
3. Boîte de nuit
4. Service d'accueil
5. Sécurité
6. Argent comptant et
factures
7. Accueil
8. Information
Common Verbs Used at Hotel
English
1. Ask
2. Tell
3. Come
4. Sit
5. Listen
6. Go
7. Take
8. Give
9. Send
10. Receive
French
1. Demander
2. Dire
3. Viens
4. Asseoir
5. Ecouter
6. Aller
7. Prendre
8. Donner
9. Envoyer
10. Recevoir
Common Verbs Used at Hotel -2
English
• Reserve
• Cancel
• Confirm
• Guarantee
• Pay
• Deposit
• Fill
• Sign here.
French
• Réserve
• Annuler
• Confirmer
• Garantie
• Payer
• Dépôt
• Remplir
• Signez ici.
Expressions: Expressions
English
1. Good
2. Very Good
3. Excellent
4. Great
5. Superb
6. Beautiful
7. Fine
8. Awesome
9. Amazing
10. Lovely
French
1. Bien
2. Très bon
3. Excellent
4. Génial
5. Superbe
6. Beau
7. Bien
8. Impressionnant
9. Incroyable
10. Charmant
Expressions: Expressions
English
• Marvellous
• Fantastic
• Nice
• Peaceful
• Perfect
• Delicious
• Garden Fresh
French
• Merveilleux
• Fantastique
• Agréable
• Paisible
• Parfait
• Délicieux
• Jardin frais
Personal Pronouns: Pronom personnel
English
1. I
2. We
3. You
4. He
5. She
6. They
7. It
8. This
9. That
French
1. Je
2. Nous
3. Toi
4. Il
5. Elle
6. Ils
7. Il
8. Ce
9. Cette
Personal Pronouns: Pronom personnel
English
• These
• Those
french
• Celles-ci
• Ceux
Query Words: Mots de requête
English
1. What
2. Where
3. Which
4. Who
5. When
6. Why
French
1. Quelle
2. Où
3. Lequel
4. Qui
5. Quand
6. Pourquoi
Helping Verbs
English
• Is
• Are
• Was
• Were
• Has
• Have
• Will
• Shall
French
• Est
• Sont
• Était
• Étaient
• A
• Avoir
• Volonté
• Doit
Helping Verbs
English
• Can
• Could
• Must
• Should
French
• Pouvez
• Pourrait
• Doit
• Devrait
General Hotel Terms
English
• Time
• Date of month
• Year
• Day
• Week
• Month
• Fortnight
• Last
• Next
French
• Temps
• Date du mois
• An
• Journée
• la semaine
• Mois
• Quinze jours
• Dernier
• Prochain
General Hotel Terms- Part 2
English
1. Money
2. Cash
3. Cheque
4. Credit card
5. Debit card
6. Price
7. Tax
8. Service Charge
9. Total
French
1. Argent
2. En espèces
3. Vérifier
4. Carte de crédit
5. Carte de débit
6. Prix
7. Impôt
8. Frais de service
9. Total
General Hotel Terms- Part 3
English
• Bill
• Add
• Subtract
French
• Facture
• Ajouter
• Soustraire
Restaurant Terms
English
1. Menu
2. Dish
3. Item
4. Waiter
5. Glass
6. Plate
7. Cup
8. Coffee Cup
9. Soup Bowl
French
1. Menu
2. Plat
3. Article
4. Serveur
5. Verre
6. Assiette
7. Coupe
8. Tasse à café
9. Bol de soupe
Restaurant Terms- Part 2
English
• Saucer
• Spoon
• Knife
• Fork
• Platter
• Hostess
• Seat
• Ambience
• Soup
French
• Soucoupe
• Cuillère
• Couteau
• Fourchette
• Plat
• Hôtesse
• Siège
• Ambiance
• Soupe
Restaurant Terms- Part 3
English
• Appetizer
• Main Course
• Dessert
• Wine
• Tea
• Coffee
• Cold Drinks
French
• Apéritif
• Plat principal
• Dessert
• Du vin
• Thé
• Café
• Boissons froides

Contenu connexe

Tendances

Receiving and welcoming of guest
Receiving and welcoming of guestReceiving and welcoming of guest
Receiving and welcoming of guestProfkunal
 
Hotel Front Office Department
Hotel Front Office DepartmentHotel Front Office Department
Hotel Front Office DepartmentSaurabh Bharti
 
Frankfinn - Housekeeping
Frankfinn - HousekeepingFrankfinn - Housekeeping
Frankfinn - HousekeepingJaifar Omar
 
Front office Operations and Reservation
Front office Operations and Reservation Front office Operations and Reservation
Front office Operations and Reservation Md Shaifullar Rabbi
 
Arrival & pre - arrival front office
Arrival & pre - arrival   front officeArrival & pre - arrival   front office
Arrival & pre - arrival front officeZAIDUL HAQUE
 
Chapter 10: The Role of Housekeeping in Hospitality Operations
Chapter 10: The Role of Housekeeping in Hospitality OperationsChapter 10: The Role of Housekeeping in Hospitality Operations
Chapter 10: The Role of Housekeeping in Hospitality OperationsNicole Hay-Walters
 
GUEST CYCLE AND RESERVATION IN HOTEL
GUEST CYCLE AND RESERVATION IN HOTELGUEST CYCLE AND RESERVATION IN HOTEL
GUEST CYCLE AND RESERVATION IN HOTELindian chefrecipe
 

Tendances (20)

Hotel Guest Room Tariff Fixation Methods; Steps & Explanation (Revised)
Hotel Guest Room Tariff Fixation Methods; Steps & Explanation (Revised)Hotel Guest Room Tariff Fixation Methods; Steps & Explanation (Revised)
Hotel Guest Room Tariff Fixation Methods; Steps & Explanation (Revised)
 
Reservation modes
Reservation modesReservation modes
Reservation modes
 
Attributes of a hotel Front Office presonnel
Attributes of a hotel Front Office presonnelAttributes of a hotel Front Office presonnel
Attributes of a hotel Front Office presonnel
 
Receiving and welcoming of guest
Receiving and welcoming of guestReceiving and welcoming of guest
Receiving and welcoming of guest
 
Room tariffs
Room tariffsRoom tariffs
Room tariffs
 
Check in procedures
Check in proceduresCheck in procedures
Check in procedures
 
Hotel Front Office Department
Hotel Front Office DepartmentHotel Front Office Department
Hotel Front Office Department
 
Hotel Front Office Practicals
Hotel Front Office PracticalsHotel Front Office Practicals
Hotel Front Office Practicals
 
Frankfinn - Housekeeping
Frankfinn - HousekeepingFrankfinn - Housekeeping
Frankfinn - Housekeeping
 
During the stay activities
During the stay activitiesDuring the stay activities
During the stay activities
 
Arrival & departure
Arrival & departureArrival & departure
Arrival & departure
 
Forms & documents used in Hotel Front Office
Forms & documents used in Hotel Front OfficeForms & documents used in Hotel Front Office
Forms & documents used in Hotel Front Office
 
Front office Operations and Reservation
Front office Operations and Reservation Front office Operations and Reservation
Front office Operations and Reservation
 
Check out procedure
Check out procedureCheck out procedure
Check out procedure
 
Arrival & pre - arrival front office
Arrival & pre - arrival   front officeArrival & pre - arrival   front office
Arrival & pre - arrival front office
 
Services Provided to Guests by Front Office in large, luxury hotels
Services Provided to Guests by Front Office in large, luxury hotelsServices Provided to Guests by Front Office in large, luxury hotels
Services Provided to Guests by Front Office in large, luxury hotels
 
Hotel Front Office & Guest Handling (Guest Cycle) Updated version 23/03/2021
Hotel Front Office & Guest Handling (Guest Cycle) Updated version 23/03/2021Hotel Front Office & Guest Handling (Guest Cycle) Updated version 23/03/2021
Hotel Front Office & Guest Handling (Guest Cycle) Updated version 23/03/2021
 
Chapter 10: The Role of Housekeeping in Hospitality Operations
Chapter 10: The Role of Housekeeping in Hospitality OperationsChapter 10: The Role of Housekeeping in Hospitality Operations
Chapter 10: The Role of Housekeeping in Hospitality Operations
 
GUEST CYCLE AND RESERVATION IN HOTEL
GUEST CYCLE AND RESERVATION IN HOTELGUEST CYCLE AND RESERVATION IN HOTEL
GUEST CYCLE AND RESERVATION IN HOTEL
 
Guest service
Guest serviceGuest service
Guest service
 

Plus de Institute of Hotel Management, Hajipur, Patna, Bihar.

Plus de Institute of Hotel Management, Hajipur, Patna, Bihar. (20)

Listening On The Job ( Chapter 2).pdf
Listening On The Job ( Chapter 2).pdfListening On The Job ( Chapter 2).pdf
Listening On The Job ( Chapter 2).pdf
 
Year by Year Question Paper with Solutions.pdf
Year by Year Question Paper with Solutions.pdfYear by Year Question Paper with Solutions.pdf
Year by Year Question Paper with Solutions.pdf
 
Non Verbal Communication (Chapter 4).pdf
Non Verbal Communication (Chapter 4).pdfNon Verbal Communication (Chapter 4).pdf
Non Verbal Communication (Chapter 4).pdf
 
Speech Improvement (Chapter 5, Part 1).pdf
Speech Improvement (Chapter 5, Part 1).pdfSpeech Improvement (Chapter 5, Part 1).pdf
Speech Improvement (Chapter 5, Part 1).pdf
 
English Pronounciation (Chapter 5, part 2).pdf
English Pronounciation (Chapter 5, part 2).pdfEnglish Pronounciation (Chapter 5, part 2).pdf
English Pronounciation (Chapter 5, part 2).pdf
 
Effective Speaking (Chapter 3).pdf
Effective Speaking (Chapter 3).pdfEffective Speaking (Chapter 3).pdf
Effective Speaking (Chapter 3).pdf
 
Communication ( Chapter - 1).pdf
Communication ( Chapter - 1).pdfCommunication ( Chapter - 1).pdf
Communication ( Chapter - 1).pdf
 
Hotel, Classification, Typologies
Hotel, Classification, TypologiesHotel, Classification, Typologies
Hotel, Classification, Typologies
 
History of tourism in india (Updated on August 5, 2021)
History of tourism in india (Updated on August 5, 2021)History of tourism in india (Updated on August 5, 2021)
History of tourism in india (Updated on August 5, 2021)
 
History of World Tourism (Updated July, 2021)
History of World Tourism (Updated July, 2021)History of World Tourism (Updated July, 2021)
History of World Tourism (Updated July, 2021)
 
Introduction To Tourism, Hospitality, Travel & Hotel industry (Updated-July, ...
Introduction To Tourism, Hospitality, Travel & Hotel industry (Updated-July, ...Introduction To Tourism, Hospitality, Travel & Hotel industry (Updated-July, ...
Introduction To Tourism, Hospitality, Travel & Hotel industry (Updated-July, ...
 
Hotel Guest Room Tariff: Introduction
Hotel Guest Room Tariff: IntroductionHotel Guest Room Tariff: Introduction
Hotel Guest Room Tariff: Introduction
 
Forms & documents used in hotel front office and other departments (New)
Forms & documents used in hotel front office and other departments (New)Forms & documents used in hotel front office and other departments (New)
Forms & documents used in hotel front office and other departments (New)
 
IDS FortuneNext 6i Property Management: Hot keys and keyboard short cuts
IDS FortuneNext 6i Property Management: Hot keys and keyboard short cutsIDS FortuneNext 6i Property Management: Hot keys and keyboard short cuts
IDS FortuneNext 6i Property Management: Hot keys and keyboard short cuts
 
Unlocking the mysteries of French pronunciation for ESL students
Unlocking the mysteries of French pronunciation for ESL  studentsUnlocking the mysteries of French pronunciation for ESL  students
Unlocking the mysteries of French pronunciation for ESL students
 
Cash & Credit Control (updated version September 8, 2020)
Cash & Credit Control (updated version September 8, 2020)Cash & Credit Control (updated version September 8, 2020)
Cash & Credit Control (updated version September 8, 2020)
 
Accounting in Hotel Front Office: Concept Notes
Accounting in Hotel Front Office: Concept NotesAccounting in Hotel Front Office: Concept Notes
Accounting in Hotel Front Office: Concept Notes
 
Hotel safety & security (updated on 1st September, 2020)
Hotel safety & security (updated on 1st September, 2020)Hotel safety & security (updated on 1st September, 2020)
Hotel safety & security (updated on 1st September, 2020)
 
Night Audit & System Update in Hotels (Updated on August 24, 2020)
Night Audit & System Update in Hotels (Updated on August 24, 2020)Night Audit & System Update in Hotels (Updated on August 24, 2020)
Night Audit & System Update in Hotels (Updated on August 24, 2020)
 
Check out, settlememnt & departure procedure concept notes
Check out, settlememnt & departure procedure concept notesCheck out, settlememnt & departure procedure concept notes
Check out, settlememnt & departure procedure concept notes
 

French for Non French Hotel Students

  • 2. Polite Words & Phrases English 1. Please 2. Thanks 3. Welcome 4. Of course 5. Good Morning 6. Good Afternoon 7. Good Evening 8. Good Day 9. Good Night French 1. S'il vous plaît 2. Merci 3. Bienvenue 4. Bien sûr 5. Bonjour 6. Bonne après-midi 7. Bonsoir 8. Bonne journée 9. Bonne nuit
  • 3. Polite Words & Phrases English • Nice to meet you! • Glad to meet you! • Bye • See you again. • See you tomorrow • Good Bye, take care. French • Ravi de vous rencontrer! • Ravie de faire ta connaissance • Au revoir • à la prochaine • Rendez-vous demain! • Au revoir, prends soin de toi.
  • 4. Hotel Terms English 1. Room 2. Hotel 3. Key 4. Bed 5. Corridor 6. Lobby 7. Swimming Pool 8. Cab 9. Laundry 10. Door French 1. Chambre 2. Un hôtel 3. Clé 4. Lit 5. Couloir 6. Hall 7. Piscine 8. Taxi 9. Blanchisserie 10. Porte
  • 5. Hotel Terms 2 English 1. Window 2. View 3. Elevator 4. Balcony 5. Bathroom 6. Television 7. Tea making Machine 8. Bath Tub 9. Shower French 1. Fenêtre 2. Vue 3. Ascenseur 4. Balcon 5. Salle de bains 6. Télévision 7. Machine à thé 8. Baignoire 9. douche
  • 6. Hotel Terms 3 English 1. Shower Curtain 2. Water Closet (WC) 3. Bidet 4. Soap 5. Shampoo 6. Crib 7. Towel 8. Pillow 9. Bed Sheet 10. Mattress French 1. Rideau de douche 2. Cabinet d'eau 3. Bidet 4. Savon 5. Shampooing 6. Lit de bébé 7. Serviette 8. Oreiller 9. Drap de lit 10. Matelas
  • 7. Hotel Terms 4 English 1. Wash Basin 2. Mini Bar 3. Curtain 4. Blanket 5. Bed Cover 6. Table 7. Lamp 8. Sofa 9. Carpet 10. Chair French 1. Lavabo 2. Mini Bar 3. Rideau 4. Couverture 5. Couvre-lit 6. Table 7. Lampe 8. Canapé 9. Tapis 10. chaise
  • 8. Hotel Terms 5 English • Air Conditioner French • Climatisation
  • 9. Hotel Departments: Départements de l'hôtel English 1. Front Office 2. Accommodation Operations 3. Housekeeping 4. Kitchen 5. Food Production 6. Restaurant 7. Coffee Shop 8. Bar 9. Spa 10. Travel Desk French 1. Front Office 2. Opérations d'hébergement 3. Ménagère 4. Cuisine 5. Production alimentaire 6. Restaurant 7. Café 8. Bar 9. Spa 10. Bureau de voyage
  • 10. Hotel Departments: Départements de l'hôtel- Part 2 English 1. Guest Relations Desk 2. Business Centre 3. Night Club 4. Bell Desk 5. Security 6. Cash & Bills 7. Reception 8. Information French 1. Bureau des relations avec les clients 2. Centre d'affaires 3. Boîte de nuit 4. Service d'accueil 5. Sécurité 6. Argent comptant et factures 7. Accueil 8. Information
  • 11. Common Verbs Used at Hotel English 1. Ask 2. Tell 3. Come 4. Sit 5. Listen 6. Go 7. Take 8. Give 9. Send 10. Receive French 1. Demander 2. Dire 3. Viens 4. Asseoir 5. Ecouter 6. Aller 7. Prendre 8. Donner 9. Envoyer 10. Recevoir
  • 12. Common Verbs Used at Hotel -2 English • Reserve • Cancel • Confirm • Guarantee • Pay • Deposit • Fill • Sign here. French • Réserve • Annuler • Confirmer • Garantie • Payer • Dépôt • Remplir • Signez ici.
  • 13. Expressions: Expressions English 1. Good 2. Very Good 3. Excellent 4. Great 5. Superb 6. Beautiful 7. Fine 8. Awesome 9. Amazing 10. Lovely French 1. Bien 2. Très bon 3. Excellent 4. Génial 5. Superbe 6. Beau 7. Bien 8. Impressionnant 9. Incroyable 10. Charmant
  • 14. Expressions: Expressions English • Marvellous • Fantastic • Nice • Peaceful • Perfect • Delicious • Garden Fresh French • Merveilleux • Fantastique • Agréable • Paisible • Parfait • Délicieux • Jardin frais
  • 15. Personal Pronouns: Pronom personnel English 1. I 2. We 3. You 4. He 5. She 6. They 7. It 8. This 9. That French 1. Je 2. Nous 3. Toi 4. Il 5. Elle 6. Ils 7. Il 8. Ce 9. Cette
  • 16. Personal Pronouns: Pronom personnel English • These • Those french • Celles-ci • Ceux
  • 17. Query Words: Mots de requête English 1. What 2. Where 3. Which 4. Who 5. When 6. Why French 1. Quelle 2. Où 3. Lequel 4. Qui 5. Quand 6. Pourquoi
  • 18. Helping Verbs English • Is • Are • Was • Were • Has • Have • Will • Shall French • Est • Sont • Était • Étaient • A • Avoir • Volonté • Doit
  • 19. Helping Verbs English • Can • Could • Must • Should French • Pouvez • Pourrait • Doit • Devrait
  • 20. General Hotel Terms English • Time • Date of month • Year • Day • Week • Month • Fortnight • Last • Next French • Temps • Date du mois • An • Journée • la semaine • Mois • Quinze jours • Dernier • Prochain
  • 21. General Hotel Terms- Part 2 English 1. Money 2. Cash 3. Cheque 4. Credit card 5. Debit card 6. Price 7. Tax 8. Service Charge 9. Total French 1. Argent 2. En espèces 3. Vérifier 4. Carte de crédit 5. Carte de débit 6. Prix 7. Impôt 8. Frais de service 9. Total
  • 22. General Hotel Terms- Part 3 English • Bill • Add • Subtract French • Facture • Ajouter • Soustraire
  • 23. Restaurant Terms English 1. Menu 2. Dish 3. Item 4. Waiter 5. Glass 6. Plate 7. Cup 8. Coffee Cup 9. Soup Bowl French 1. Menu 2. Plat 3. Article 4. Serveur 5. Verre 6. Assiette 7. Coupe 8. Tasse à café 9. Bol de soupe
  • 24. Restaurant Terms- Part 2 English • Saucer • Spoon • Knife • Fork • Platter • Hostess • Seat • Ambience • Soup French • Soucoupe • Cuillère • Couteau • Fourchette • Plat • Hôtesse • Siège • Ambiance • Soupe
  • 25. Restaurant Terms- Part 3 English • Appetizer • Main Course • Dessert • Wine • Tea • Coffee • Cold Drinks French • Apéritif • Plat principal • Dessert • Du vin • Thé • Café • Boissons froides