Simple ideas to help a student prepare her Resume. Contains a sample.

1. Institute of Hotel Management, Hajipur (Patna), Bihar
Interview Preparation Kit
Praveen Jha, Senior Lecturer, Front Office Operations & Management
Contact: praveenjha1971@gmail.com, Blog: Hospitality Career Guide
@Blogger.com
How to Make an Effective Resume (for a Fresher in Hospitality Institute)
General Guidelines:
1- Purpose: To get shortlistedfor aninterview (employment, admission, scholarship).
2- Size:1-2 pages maximum
3- Time recruiter spends ona Resume: 15-20 seconds
4- Structure:contact details, objective, education, practicalexposure, projects, skills, web presence (professional
network like LinkedIn, videoresume, blogs), interests, miscellaneous
5- Error free.
Process:
 Gather all your records (certificates)first.
 Make anitemizedlist (basedon the structure shownabove)
 Be specific, not general or vague. Use numbers, dates, andfacts.
 Use actionverbs to start sentencesphrases.
 Use bullet marks. Noparagraphwriting.
 Mentionresults, not work.
 Don’t copyfrom others.
 Do not provide photo, unless askedfor.
-A collection ofskill set canbe foundhere: http://jobsearch.about.com/od/list/fl/hotel-front-desk-skills.htm
-A collection ofactionverbs for Resume canbe foundhere: http://careernetwork.msu.edu/resources-tools/resumes/action-
verbs.html
-A collection oftemplatesfor Resume can be foundhere: http://careerplus.shine.com/resume-format-for-freshers/cms/5.html
Given below is a sample Resume for a Fresher, who would like to applyfor a Front Office Assistant’s job.

2. Institute of Hotel Management, Hajipur (Patna), Bihar
Interview Preparation Kit
Praveen Jha, Senior Lecturer, Front Office Operations & Management
Contact: praveenjha1971@gmail.com, Blog: Hospitality Career Guide
@Blogger.com
102, Jai Prakash Apartment, New Patliputra
Patna-841 001, Bihar. Contact No. - +91 95700 12345.
Email: chandan_singh_22@yahoo.co.in
Date of Birth: August 16, 1996
Chandan Singh
Objective:
I seek an entrylevel positioninthe Front Office department of a 5 star deluxe hotel, preferablyas a Management Trainee or
Hotel Operations Trainee.
Education:
B. Sc. (Hospitality Administration) 2014-Present
I.H.M. Hajipur- Affiliatedto NCHMCT, NOIDA & IGNOU
78% aggregate (Till 5th Semester)
Class 12 2014
DAV School, Patna- CBSE Board
Stream- Mathematics, Physics, Chemistry& English
Score- 81%
Class 10 2012
Bal Bharti School, Darbhanga- CBSE Board
Score- 76%
Internship:
Hotel Hyatt Regency, New Delhi April, 2015 – Sept. 2015 (22 weeks)
Role: Industrial Release Training
 Underwent training in all major andminor departments of a Business classluxuryhotel.
 SpecializedtraininginBell Desk, Concierge, Business Centre and Opera PMS (Micros)
 Awarded“Trainee ofthe Month” inJuly, 2015
Projects, Initiatives &Volunteer Experience:
 Dr. Subhash Chandra Show, Zee TV Network 21st August, 2015
I was selectedas the college representative, to askrelevant questions to Dr. SubhashChandra during the live recording
of two episodesof his popular show at our Institute.

3. Institute of Hotel Management, Hajipur (Patna), Bihar
Interview Preparation Kit
Praveen Jha, Senior Lecturer, Front Office Operations & Management
Contact: praveenjha1971@gmail.com, Blog: Hospitality Career Guide
@Blogger.com
 “Business Leaders of Bihar” Meet, Bihar Chamber of Commerce 5th April, 2015
I was nominated to anchor andco-ordinate the program that was heldat our Institute.
 Food Fest “The Mughalai Treat”, Hotel Chanakya, Patna 14th November, 2014
I was a member of the ReceptionTeam andwas responsible for escortingof guests andproviding information and
directions to the visitors. I receiveda “Letterof Appreciation” from the Hotel GMfor mycontribution to the successof the
event.
Core Skills, Soft Skills &IT Skills:
 Guest Handling and complaint handling: I am conversant withthe SOPs related to Reservation, Registration, Baggage
Handling, Rooming, Escorting andGuest Services. I learnt the complaint handling skills through“Role Play” and “Case
StudyAnalysis” inthe classroom and throughobservation during internship.
 Inter-personal and Communication Skills: I have regularlyparticipatedincultural andintellectual events of the
Institute, suchas seminars, presentations, quiz andstage shows. I wonthe GKQuiz “MasterMind” in August 2014.
My team was adjudged 2nd runner-upinthe creative ad-making show“Ad-MadShow”.
 PMS (IDS Fortune Next 6i), MS Office & Adobe PageMaker: I have hands-onpractice of the Front Office module of
the IDS PMS (Reservation, Check-in, Cashier, Housekeeping, Rooms, Guest History& Night Audit sub-modules). I can
work on MS Word, MS PowerPoint, MS Excel & Paint. I candesignsimple logos andflyers on Adobe PageMaker and
can create simple videos in Picasa.
Professional Web Presence:
Blog: Service Excellence Mantra- My hospitality tips, tutorials and current trends blog (16 blog entries)
 The blog includes mycollection ofuseful tips andguidance for successinhospitalitycareer that I gatheredthrough
web browsing.
 The blog alsoconsists of the links to the other blogs, magazines andwebsites relatedto the latest technologyand
equipment inFront Office Management, bothIndian& International.
 Link: http://www.hospitalitycareerguide.blogspot.com
LinkedIn Profile: http://in.linkedin.in.chandan_singh
(15 recommendations)
Video Resume Link: https://www.youtube.co.in.12345chandansinghresume
Professional Attainments:
 Public Speaking: I have done a 1 monthPublic Speaking course, fromBritishCouncil, Kolkata, in May2013
 Hotel French: I have done a certificate course inEverydayFrenchfrom Alliance Françoise, New Delhi, in June 2014
 Desktop Publishing: I have completed a 1 week certificate course in Adobe PageMaker and Adobe Photoshop.
 MS PowerPoint: I have a hands-onexperience of creating animatedslide-shows to assist myteacher in content
design for classroom teaching.
Interests:
 I have anactive interest inwildlife photography and mybest shots canbe found at the following link
http://www.flickr.com.photos.wildindia_chandan_shoot

4. Institute of Hotel Management, Hajipur (Patna), Bihar
Interview Preparation Kit
Praveen Jha, Senior Lecturer, Front Office Operations & Management
Contact: praveenjha1971@gmail.com, Blog: Hospitality Career Guide
@Blogger.com
 I like to compose songs and I use FL Studio(version11) to create mymp3 tracks. The collection canbe foundat
http://www.soundcloud.com.tracksmp3_chandan_rocks
 I represented myschool inthe Inter-state Volleyball Championshipheld at Le Martinet Academy, Lucknow.
References will be provided on request.