The document discusses how Google Hangouts can be used for internal communications within organizations. It provides examples of different companies that use Hangouts for meetings, project management, training, collaboration and more. Some of the advantages mentioned include being free, accessible on all devices, allowing screen sharing and recording calls. The document suggests that once companies try Hangouts they find it more effective than alternatives like Skype or conference calls.

1. GOOGLE+ HANGOUTS
FOR INTERNAL
COMMUNICATIONS
Why your organization needs Hangouts IABC Intranet Global
Forum October 8,
2014

2. Presented by B.L. Ochman
CEO Maximum-Plus.com
Google+
LinkedIn @whatsnext
Maximum-Plus.com – Google+ event production & Coaching

3. Hangouts for internal
communications
Organizations from parking to publishing,
travel to finance, SAS to human resources
use G+ Hangouts for internal
communications
Maximum-Plus.com – Google+ event production & Coaching

4. Skype vs Hangouts
 Free International Calls
Skype Hangouts
N Y
 Group Calls * 10 (3 optimal) 15
 Group calls from mobile N Y
 Record video calls? N Y
 Software needed QuickTime
Gmail
*”Skype: Group video calling can be between 3 and 10 people, depending on
the device. For best quality, we recommend up to 5 people”
Maximum-Plus.com – Google+ event production & Coaching

5. Two types of Hangouts
 Hangout Video Calls (HVCs) – private video
calls via desktop or mobile for up to 10 people
(15 with business account) interacting live in
real-time. Start in Gmail, or with Chrome
extension
Maximum-Plus.com – Google+ event production & Coaching

6. Two types of Hangouts
 Hangout on Air (HOAs) – Live video calls
with up to 15 people participating in the video,
automatically recorded to your YouTube
channel where they can be edited, branded
and search optimized.

7. Hangout advantages
 Hangouts are now included in Google Apps for
business so organizations can connect,
communicate, collaborate and share
 The list of available apps includes Gmail,
Spreadsheets, Documents, Drive (with up to
30GB cloud storage per user) and Calendar

8. Hangout advantages
 Hangouts are indexed & stored in Gmail
accounts, so they are easy to access
 They work with all operating systems, Mac &
PC
 Accessible on all devices, Apple & Android
 Easy collaboration with Google tools like
Drive, etc.

9. Hangout advantages
 Record the meeting to your YouTube account
and then share it via Google+ or YouTube with
your whole team, clients, customers, or
anyone else who might be interested.
 Join from any location
 High-definition video, CD quality sound

10. Who Can See Hangouts?
 Public Hangouts: anyone with the URL.
 Private Hangouts: only people you invite
 But only people with a Google+ account can
participate in the video or ask questions in real-time

11. Hangouts are confidential
 Google claims that information shared in
Hangouts is encrypted to prevent 3rd party
access and never saved and stored by
Google.
Maximum-Plus.com – Google+ event production & Coaching

12. Tools for Hangouts
 Showcase app for shoppable hangouts

13. Tools for Hangouts
 Comment Tracker

14. Screenshare

15. Cacoo

16. Google Drive

17. EXAMPLES
Uses are many and varied

18. Google
Talk about
eating the
dog food!
 20,000 internal Hangouts daily

19. Get Out Technologies
RFID
TECHNOLO
GY
Pending
deals
Marketing &
PR
Partnerships
Inventory
 “Having the ability to video-conference
with each other at no
cost allows us to stay connected,
share info and ideas in real time…”

20. Squaremouth
TRAVEL
INSURANC
E
Interview
new hires
Daily
business
meetings
Weekly
company
meetings
 All first employment interviews are
conducted via hangout, and we
have completed almost 15 last
month, with one new hire.”
 The company holds daily business
meetings using Hangouts, as well
as a weekly company meeting.

21. Sealed Air
GLOBAL
FOOD &
MEDICAL
PACKAGIN
G
Review
videos
Create
diagrams
with Cacoo
Replacemen
t for email
 “While watching a YouTube video in
a hangout, any of us can play or
pause the video or choose another
video to watch. Ever try something
like this in Skype? No such luck.”
Maximum-Plus.com – Google+ event production & Coaching

22. Scroll Motion
MOBILE
ENTERPRIS
E
SOFTWARE
Screen
shares
Bi-coastal
meetings
with no
travel
Focus
groups
Market
research
 “From screen shares to audio calls,
we find Hangouts to be more
effective than traditional
connectivity methods like WebEx or
dial-ins”
 And it helps to greatly reduce travel
time and costs

23. JunGroup
VIDEO
DISTRIBUTU
ON
Document
collaboration
Tech team
meetings
 “We've equipped several of our
conference rooms with
Chromeboxes so that employees
across the country can
simultaneously use video Hangouts
and collaborate on documents”

24. Familius
PUBLISHIN
G
Brainstormin
g
Live updates
on marketing
plans
Database &
scheduling
collaboration
 “We meet bi-weekly on Google
Hangouts to discuss immediate
needs, marketing successes, and
ideas. Brainstorming is always
better when you can sit down and
talk it over with your coworkers :) ”

25. Randstad
$22B
GLOBAL
HUMAN
RESOURCE
PROVIDER
5,324
employees in
1,000
branches put
an average of
100,000
people to work
in the U.S.
each week
 Hangouts are used for all internal
communications, company-wide.
Maximum-Plus.com – Google+ event production & Coaching

26. Progressive Automations
LINEAR
ACTUATOR
S &
MOTION
DEVICES
Meetings
Scheduling
Eliminate
email chains
 “Hangouts made it very easy to
reach contractors without leaving
messages on phones or through
emails.”

27. Express Business Loans
ONLINE
SMALL
BUSINESS
LOANS
Project
managemen
t
Track tasks
Product
Developmen
t
 “We use Google hangouts to
facilitate project management
meetings for our teams.”
 Collaborate on SCRUM software
development framework.

28. Spotlight Parking
THE UBER
OF VALET
PARKING
Corporate
meetings
Sales
meetings
App
development
 Uses national Hangouts with
Google Drive to manage all Sales,
Marketing, Operations, and App
Development documentation.

29. Thrillist
MEMBERS
ONLY
ONLINE
SHOPPING
COMMUNIT
Y FOR
YOUNG
MEN
Organize the
creative
process
Cut down on
email
Meetings
 “Hangouts makes us nimble. We
can respond to shopping trends in
real-time
by being able to easily meet, share,
and act in real time.
We eat, sleep and breathe Google
Analytics, which can be part of our
Hangouts.”

30. Videospot
VIDEO
PRODUCTI
ON &
MARKETIN
G
Record team
meetings
Sales
reporting
Enhances
corporate
culture
 “…the ability to screen share
dramatically increases the efficacy
of our sales reporting”
 “able to record the call and replay
for any team members that are
absent or traveling.”

31. Shortstack
SOCIAL
CONTEST
CREATION &
MEASUREM
ENT
Scheduling
Remote Staff
Meetings
Collaboration
 “Google Hangouts is our choice for
staff meetings because it's free, it's
stable, it's incredibly easy to use
and, since we use the Google
platform for our Calendar and
Email, it's convenient. ”

32. Tapsense
MOBILE AD
EXCHANGE
Onboarding
Information
anywhere,
any time for
widespread
team
 “The platform is intuitive, accessible
across multiple devices and
involves minimal employee
onboarding time. “
 “…simple implementation and agile
collaboration”
 “…quick iterations and active,
cross-functional communication”

33. The Media Captain
DIGTAL
AGENCY
Mobile
Hangouts
Scheduling
video shoots
Trade show
agendas
 Hangouts make it easy to stay
organized
 Mobile Google+ Hangouts are a
great way to stay in touch from
trade shows and shoots. … while
being able to see their
surroundings.”

34. Select Registry
BOUTIQUE
INN &
HOTEL
CHAIN
Staff
meetings
Scheduling
 New CEO immediately moved the
entire staff to the Google platform –
“sending a small wave of terror
through the company.”
 Now everyone uses Hangouts for
staff meetings throughout the
network

35. Formstack
ONLINE
FORM
BUILDING
TOOL
Staff training
Team
meetings
Interview job
candidates
Design
collaboration
 “Hangouts have been a vital tool for
our company. We're able to include
our
remote employees in every day
activities as if they were truly in the
room.”

36. Socialite
SOCIAL
MEDIA FOR
LIVE
EVENTS
Company is
run on
Hangouts
National
company: no
faceless
conference
calls
allowed!
 “Meeting via Hangout is like actually
sitting down and meeting in person
where you are focused on each
other and have that face-to-face
visual connection- it's less boring
BS, more authentic connecting.”

37. Socialite
‘YOU’LL
LOVE IT
ONCE YOU
TRY IT”
 They usually push back again
because they don't want to learn
something new, at which point I tell
them that conference calls are "so
90's".
 "You don't want to be old school
do you?
Erin Kathleen Gargan, CEO

38. Socialite
YOU DON’T
WANT TO
BE OLD
SCHOOL –
DO YOU?
 “At this point even the stodgiest C
level execs finally gives in for fear of
appearing irrelevant and agree to
10 minutes the day before the
scheduled call for me to walk them
through a practice call. Then they
are hooked and never want to go
back :) ”

39. Lunametrics
GOOGLE
ANALYTICS,
SEO, PPC
Private
community
Training
Meetings
Basecamp
integration
 Internal department meetings
 Weekly training session (called
LunaVersity)
 Private Google+ community to
share/discuss industry articles
 We like the Basecamp integrations
with Google Calendar and
collaboration from Google Drive.

40. Unruly
LEADING
GLOBAL
PLATFORM
FOR
SOCIAL
VIDEO
ADVERTISI
NG
 With 13 offices worldwide, Unruly
uses Google Hangouts everyday to
connect and stay in touch with
everyone from New York to London
to Singapore - and everywhere in
between!

41. Unruly
LEADING
GLOBAL
PLATFORM
FOR
SOCIAL
VIDEO
ADVERTISI
NG
 “Our NYC and London offices have
daily direct Hangout feeds so we
can see into each other's offices in
real-time.
 Hangouts are great for
global teams, which at Unruly, there
are many!”
Maximum-Plus.com – Google+ event production & Coaching

42. InVision
PROTOTYPI
NG &
DESIGN APP
FOR WEB &
MOBILE
Internal
meetings
Remote
collaboration
across time
zones
 All 450 employees work remotely.
 Use Hangouts for weekly
conference calls, internal meetings,
impromptu check ins and updates
all take place over Hangouts,
eliminating clunky dial-ins and
overflowing inboxes.

43. What companies say about
HOAs
HANGOUT
ADOPTION
IS
GROWING
 “An incredible tool for internal
communications”
 “We’re big Google+ fans”
 “Once they try it, they’re hooked”
 “Hangouts are a vital tool for our
company”
Maximum-Plus.com – Google+ event production & Coaching

44. What companies say about
HOAs
HANGOUT
ADOPTION
IS
GROWING
 “I feel more confident that I get
better attention when we’re in a
Hangout… because I can see that
everybody is paying attention to the
screen
 …and if we’re sharing I can see
they are actually in the document,”
says Kaplan CIO Edward Hanapole
Maximum-Plus.com – Google+ event production & Coaching

45. Is there a learning curve on
Google+?
 You bet there is!
 But it’ll be worth every
minute you spend.
Maximum-Plus.com – Google+ event production & Coaching

46. Hangouts
You don’t want to be old
school, do you?
Maximum-Plus.com – Google+ event production & Coaching

47. Presented by B.L. Ochman
CEO Maximum-Plus.com
Google+
LinkedIn @whatsnext
What’s Next Blog
BL@whatsnextonline.com
917-566-5855
Maximum-Plus.com – Google+ event production & Coaching