This webinar examines the use of social media tools on corporate intranets and is based on a survey completed by 600+ organizations from around the world, providing some of the most current and comprehensive data on Intranet 2.0 tools.
7. PrescientDigital.com
• Hundreds of articles
• Dozens of white papers & reports
• Dozens of case studies & videos
• Access to multiple social media channels
18. Tools & Applications
Social Intranet Study, 2012, 651 participants
5.8
9% Very Good
18% Good
35% Satisfactory
27% Poor
Out of 10 9% Very Poor
19.
20.
21. Usability & Information Architecture
Social Intranet Study, 2012, 651 participants
5.8
9% Very Good
23% Good
28% Satisfactory
28% Poor
Out of 10 10% Very Poor
22.
23. Governance / Planning
Social Intranet Study, 2012, 424 participants
5.5
8% Very Good
17% Good
27% Satisfactory
31% Poor
Out of 10 13% Very Poor
25. Search
Social Intranet Study, 2012, 424 participants
5.3
9% Very Good
18% Good
22% Satisfactory
29% Poor
Out of 10 21% Very Poor
26.
27. The Advanced Search fields, which appear when users select
this option after running an initial search. The system
maintains the results below so users can refer to them while
refining the new search terms.
28. Social Media
Social Intranet Study, 2012, 424 participants
4.5
9% Very Good
8% Good
18% Satisfactory
24% Poor
Out of 10 32% Very Poor
29.
30. Mobile Access
Social Intranet Study, 2012, 651 participants
3.7
4% Very Good
4% Good
10% Satisfactory
28% Poor
Out of 10 43% Very Poor
55. Wiki ROI
• T. Rowe Price adds 1,500 workers to its call center each tax
season & transferred the entire training program to a wiki.
• Price encouraged new employees to take notes during the
sessions and then add notes, comments &
recommendations to the wiki.
• As a result, the company estimates that it saves 1-2 mins.
per call at $20 per min.
• Net result = millions of dollars).