Well known management consultant Peter Drucker is often quoted as saying “If you can’t measure it, you can’t manage it”. In other words, you are what you measure. Thus, laying stress on the importance of choosing and measuring the right key performance indicators for an organization. Employees take conscious calculated efforts to get better on metrics based on which their performances are gauged. The right KPIs provide useful insights into employee behavior and also aids in taking the right step forward to achieve greater organizational goals.

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