This document discusses emotional intelligence (EI) and its importance relative to IQ. It defines EI as the ability to recognize one's own emotions and those of others in order to guide thinking and behavior. While IQ was once seen as the main factor for success, research now shows EI accounts for 80% of accomplishments in life. The document outlines various models of EI and its key aspects like self and other awareness. High EI is especially beneficial in certain professions and helps with leadership skills, relationships, and overall well-being.

1. “Anyone can be angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way — that is not easy.”

2. Confused?

3. EMOTIONALQUOTIENT

5. What is EI & EQ ?

6. Shift from IQ to EQ

7. A solution

8. IQ v/s EQ

9. Major aspects

10. Various EIQ Models

11. EI at workplace

12. Characteristics

13. Criticisms of EI

14. Some myths & facts

16. IQ= MA/CA x 100

18. SHIFT FROM IQ TO EQ Many employees across various organizations describe many of the same problems: low morale, cynicism, poor communication, and distrust of the management system. A common reason why these problems develop is thatleaders tend to focus on theprocessmuch more than they do on thepeoplewho work within the process.

19. A Solution Research proves that there is a common solution to all these problems: Providing people-oriented leadership….. That is what we call as…. Leading from the Heart...

20. SOLUTION In this era of cut throat competition and state of transition/uncertainty, employees are more stressed than ever before. In this kind of an environment it becomes vital on the part of a leader to motivate employees in order to retain them i.e. curb high attrition rate . And the best tool to aid this is... PEOPLE ORIENTED LEADERSHIP SKILLS

21. The HEAD The HEART EQ IQ

22. GETS YOU HIRED GETS YOU PROMOTED THE PROFESSIONAL SUCCESS

23. IQ v/s EQ IQ=20% EQ=80%

24. Major aspects • Understanding yourself, your goals, intentions, responses, behavior & all. •Understanding others and their feelings. •Two sides of EI : Intrapersonal Interpersonal Self awareness Other awareness Self management Relationship management

25. Various EIQ models: There are three main EIQ models: • Ability EI model • Mixed EI model • The Trait EI model

26. Ability EI Models views emotions as useful sources of information. The model proposes that EI includes 4 types of abilities: Perceiving emotions Using emotions Understanding emotions Managing emotions

27. Mixed EI modelfocuses on EI as a wide array of competencies & skills that drive leadership performance. • This model outlines 4 main EI constructs: Self-awareness Self-management Social awareness Relationship management

28. THE TRAIT EI MODEL It refers to an individual’s self-perceptions of their emotional abilities.

29. PARAMETERS ON WHICH EIQ IS MEASURED Life Position Self Regard Regard for others Relative regard Awareness Scales Self Awareness Awareness of others Self Management Scales Emotional Resilience Personal Power Goal directedness Flexibility Personal Openness & Connectedness Invitation to Trust

30. PARAMETERS ON WHICH EIQ IS MEASURED Relationship Management Scales Trust Balanced optimism Emotional expression & control Conflict Handling Interdependence Learning to know yourself Scales Reflective Learning Self Knowledge

31. EI at workplace Cluster 1: EXTREMELY HIGH Artist, Insurance, Advertisement, Social work Cluster 2: HIGH Teaching, Legal, Tourism, Politics, Police, Business/Entrepreneurship Cluster 3: AVERAGE Judiciary, Administration, Information Technology, Medicine, Banking, Engineering, Accountancy, Nursing

32. Characteristics He has time to---- • Wait & watch • Fight & love • Work & play • Cry & laugh • Confront & withdraw • Speak & be silent • Be patient & decide • Be together & be alone LOW EQ PERSON HIGH EQ PERSON If only I had---- • A different job • Finished graduation • Been handsome /beautiful • Been born rich & famous • Good contacts • Better friends • Married someone else • A spouse who doesn’t drink

33. CRITICISMS OF EQ It is too broadly defined & the definitions are unstable. It cannot be recognized as a form of intelligence. It has no substantial predictive value.

34. SOME MYTHS & FACTS Being highly EI doesn’t mean a weak, submissive or defensive personality Being highly EI doesn’t mean being extra nice, polite or sugar coating your language. The females are not superior to males in expressing emotions. In fact, the research shows that males are equally emotional when compared to females. No dependence upon heredity. Paradigm shift from IQ to EQ. EI = 2 * ( IQ + technical expertise ) EI is four times as important in terms of overall success. 90% of the difference between outstanding & average leaders is linked to EI.

35. CONCLUSION: Applying EQ makes you feel comfortable within your own skin and with people around you. You can also understand what makes you incompatible with certain people or jobs and learn ways to deal with the emotional difficulties ease. You can also understand the specific feelings that cause you stress and learn ways to become more at peace.

36. Thank you