Abstract: Enterprise integration can be challenging given the number of products, teams and technology frameworks involved. At the same time, most organizations require their applications to seamlessly communicate with each other, internally and externally. Our experience as field practitioners have enabled us to see these challenges up close and after fighting many battles to successfully implement integrated solutions, we want to share the best practices and lessons learned. We will be discussing IBM products such as DataPower, Integration Bus, BPM, WSRR and SmartCloud APM; however, many of these best practices are product and technology agnostic. We will be looking at what it takes from an organizational, personal and architecture perspective.

1. CONNECT WITH US:
Smarter Integration
Using the IBM SOA
Foundation Stack
Public | Copyright © 2014 Prolifics
Suresh Wilson
Prolifics
Salem Hadim
Best Practices and Lessons Learned

2. CONNECT WITH US:
Collaborate and learn
Public | Copyright © 2014 Prolifics 2
Let’s keep the session interactive…..
And let’s learn something new…

3. CONNECT WITH US:
Agenda
Introduction to SOA
IBM SOA Foundation Stack
SOA and API Management
SOA and Business Process Management (BPM)
SOA – Strategic Approach
Lessons and Best Practices
3

4. CONNECT WITH US:
Speaker Introduction
Salem Hadim
Director - BPM Practice, Prolifics
Salem Hadim is a BPM Practice Director, a chief BPM/SOA/J2EE Solutions
Architect, with a proven track record in delivering successful business
solutions for mid-size to large companies across different industry verticals
including: Financial, Insurance, Healthcare, Retail and Utility.
Suresh Wilson
Technology Manager, Prolifics
Technology Manager focusing on enterprise systems, cloud services,
enterprise integration and performance management; focusing primarily on
IBM WebSphere, Tivoli (CS&I) and Rational product lines.
4

5. CONNECT WITH US:
Public | Copyright © 2014 Prolifics 5
5-Years Compound
Annual Growth Rate
19%
Employees
Worldwide
1,500
Global Presence
United States, United Kingdom, Germany, India
20+
Technology
Accelerators
550+
Technical
Certifications
Over 10 Technology and Solutions
Awards since 2009 including
Business Agility, Customer
Integration and Digital
Experience, the first ever Beacon
Laureate for Business Agility
Over 160 global customers
are currently Fortune
1000 companies
Best-in-class architects and
specialty experts:
BPM, Integration, Digital
Experience, Security, Testing,
Business Analytics and Enterprise
Content Management
End-to-End Project Expertise
Rate of Repeat Engagements*
91%
Prolifics at a Glance
Years in
Business
35+
Offices
14
Awards
Technology Expertise
Fortune 1000
*based on% revenueSource– December 2013 internalrevenuemetrics

6. CONNECT WITH US:
SOA - Introduction
Public | Copyright © 2014 Prolifics 6
A architectural approach for using and organizing enterprise applications and
business processes as functional components
A service itself is a repeatable business task that can be easily consumed
based on an agreed-upon contract
Governance and discipline to control and organize
the structure, processes and delivery model
Built on loosely coupled blocks that can easily be
modified or replaced

7. CONNECT WITH US:
SOA – How does it benefit?
February 24, 2015Public | Copyright © 2014 Prolifics 7
Processes Data Services
APIs
Cloud
Services Apps
Consumers
(Internal/external)
Connect Mediate Route Transform
Provide the foundation for Systems of Engagement to
seamlessly connect with Systems of Record

8. CONNECT WITH US:
The SOA Reference Architecture
Public | Copyright © 2014 Prolifics 8

9. CONNECT WITH US:
IBM SOA Foundation Stack
Public | Copyright © 2014 Prolifics 9
Model/Assemble
Business Modeler
Integration Developer
Software Architect
Application Developer
Runtime
DataPower Gateway Appliance
API Management
Integration Bus
Business Process Management
Application Server
Operational Decision Management
Enterprise Content Management
Transformation Extender
Secure/Manage
Access Manager
Identity Manager
Business Monitor
Application Performance MGMT
Governance
Services Registry / Repository

10. CONNECT WITH US:
A word about APIs and SOA
Public | Copyright © 2014 Prolifics 10
API Management provides a natural extension to SOA
Easily expose internal services as external APIs – monetize existing
services (for some companies)
Leverage external developers; respond to changes quicker
Better manage changes by leveraging the combined power of APIs and
SOA enabled back-end

11. CONNECT WITH US:
A few words about BPM & SOA
Public | Copyright © 2014 Prolifics 11
• Business Process Management (BPM) is a
natural complement to Service-Oriented
Architecture (SOA), and can be combined in
two ways:
• BPM on top of an SOA stack of services.
• A set of Business Processes organized as
reusable process services offering end to
end Business Capabilities
• Both SOA and BPM can be pursued
individually, but the combination of SOA and
BPM is more powerful than either is alone
• BPM Top-Down Approach acts as a catalyst to
develop high value SOA and help realize a
business-driven SOA

12. CONNECT WITH US:
The Business Process Modeling Pyramid
Public | Copyright © 2014 Prolifics 12

13. CONNECT WITH US:
Service Oriented Business Process Model
Public | Copyright © 2014 Prolifics 13
• Identify Business Specialties at the organization
level
• Identify a set of Business Processes that will
participate in a Top Down Service Discovery
Approach, categorized within Business Specialties.
• Transform Business Activities to Candidates
Service operations:
• Combine: business Activities to form fewer
candidates service operations.
• Break Down: a business activity into two or
more service responsibilities
• Add: Service responsibilities that reflect a
technical implementation (Domain Service or
Utility Service)
• Rename: Rename a given business activity to
reflect a Business Service.
• Do Not Change: a business activity can be
accepted as – is and will mapped to a particular
service responsibility. ( no need to combine or
beak down, nor a name change)
• Disregard: a Service responsibility can not be
translated to a service
MILESTONESSTEPS
Step1
Step2
Step3
GOAL
Identify Business
Specialties
Categorize Business
Processes by Business
Specialties
Realize Business
Responsibilities
Service Process Oriented
Model

14. CONNECT WITH US:
Process Modeling and Improvement Approaches
Public | Copyright © 2014 Prolifics 14
• Business Goal driven Process Analysis
• Rules & Policy driven Rules Process Analysis
• Process Roles driven Process Analysis
• Value Add Driven Process Analysis
• Root Cause Driven Analysis

15. CONNECT WITH US:
BPM Human Interaction Patterns
Public | Copyright © 2014 Prolifics 15
Presentation
Layer
Process Layer Services Layer
Participation – Complete work
Initiation
Participation – Conversation
Conversation – Direct Service Calls
Orchestration
Conversation
Participation – Complete work

16. CONNECT WITH US:
IBM Smarter Process Management
16

17. CONNECT WITH US:
SOA – Taking the journey
Public | Copyright © 2014 Prolifics 17

18. CONNECT WITH US:
SOA – Strategic Approach
Public | Copyright © 2014 Prolifics 18
Start with clear objectives
Get the buy-in from key decision makers – helps with decision making, funding etc.
Ensure that the strategic objectives are communicated to everyone involved
Team Education
Enable key team members to be change leaders and drive adoption
Create a common understanding of the frameworks and approach
Define SOA Principles
Create consistent standards, definitions, date models, processes
Establish a Center of Excellence

19. CONNECT WITH US:
Center of Excellence
Public | Copyright © 2014 Prolifics 19
The Center of Excellence team to drive the adoption and implementation
The vehicle to drive continuous improvements and adapt to changes

20. CONNECT WITH US:
Center of Excellence - Approach
Public | Copyright © 2014 Prolifics 20
1. Kickoff activities – ensure how current processes can be best
leveraged to attain the strategic goals
2. Engage with stakeholders - ensure needs and context are fully
understood and gather any existing materials that need to be
incorporated
3. Design the practice - decide on roles, tasks, work products,
guidance, and assets that form the practice.
4. Based on the practice design, the practice is added to the CoE
site and detailed, including linking in any existing relevant
materials.
5. The practice is rolled out to the consuming teams. This
contains elements of training, mentoring, and implementation,
depending on which approach is deemed most suitable to
minimize disruption.
6. Assessments monitor the success with which the practice is
operating.
1. CoE kickoff
2. Analyze and
gather
4. Detail practice
5. Rollout practice
6. Assess
practice
3. Scope and design

21. CONNECT WITH US:
Individual practice is unit of definition of CoE scope – 64 listed below.
Quality Practices
50. Test case specification (4)
51. Automated code quality verification (5)
52. Automated testing (5)
53. Manual testing (4)
54. User acceptance testing (4)
Configuration, Release and
Environment Mgt. Practices
55. SCM-based configuration management (4)
56. Automated continuous integration (7)
57. Release management (5)
58. Defect tracking (3)
59. Environment and tooling setup (3)
60. Environment automation (7)
61. Asset sharing (4)
Rollout, Support and Handover
Practices
62. Application rollout (4)
63. Application support (5)
64. Application handover (3)
Requirements Practices
26. Business needs and system features analysis (3)
27. System use case analysis (4)
28. Business process analysis (7)
29. Automated business process discovery (7)
30. Solution ROI calculation (7)
31. Business domain analysis (3)
32. Business rules analysis (4)
33. Non-functional requirements analysis (2)
34. System-wide requirements analysis (2)
35. UI storyboarding (4)
36. System context analysis (1)
37. Integration analysis (4)
38. Information gathering using questionnaires (1)
39. Information gathering using workshops (1)
Architecture Practices
40. Application and technical architecture tracks (3)
41. Reference architecture-based platform selection (3)
42. SoaML component and interaction design (4)
43. Design pattern-driven design (5)
44. Data modeling (4)
45. Deployment modeling (3)
Implementation Practices
46. Specification-driven development (2)
47. Applying implementation standards (4)
48. Unit testing using frameworks (5)
49. Solution prototyping (2)
Planning Practices
1. Risk-value phasing (1)
2. Requirements-based release planning (2)
3. Incremental delivery using iterations (2)
4. Scheduled tasks (1)
5. Two-level planning (2)
6. Estimation using design categorization (2)
7. Project budget management (4)
8. Role- and skills-based staffing (2)
9. Responsibility agreement (3)
10. Change request scope management (3)
11. Test planning (4)
Governance Practices
12. Regular showcases to customers (2)
13. Regular team progress checkpoints (2)
14. Retrospectives (2)
15. Project methodology fitting (3)
16. On-the-job mentoring and guidance (2)
17. Peer reviews (1)
18. Specifications customer review and sign-off (2)
19. Regular timesheet and expense report completion (2)
20. Issue and risk management and tracking (2)
21. Consultant status reporting (2)
22. Project status reporting (2)
23. Work item-based progress tracking (2)
24. Project startup activities (3)
25. Project closure activities (3)
Center of Excellence - Practices

22. CONNECT WITH US:
On-going CoE tasks
Public | Copyright © 2014 Prolifics 22
Manage the Service Portfolio
Work with the decision makers to enforce SOA guidelines and standards
Ensure the right design, development and use of services
Enable knowledge management and skills training
Responsible for architecting change as the business requirements and
technologies advance

23. CONNECT WITH US:
SOA – Considerations
Public | Copyright © 2014 Prolifics 23

24. CONNECT WITH US:
SOA Technology Foundation
Public | Copyright © 2014 Prolifics 24
Align strategic business objectives with technology decisions
Design for the future
Incorporate flexibility and scalability
Implement the right tool for the right job

25. CONNECT WITH US:
SOA Delivery Approach
Public | Copyright © 2014 Prolifics 25
Identify the services that can readily be SOA-enabled
Reduce risks; Plan iterative deliverables
Measure and communicate the value
generated and ROI

26. CONNECT WITH US:
Prolifics – Reference Architecture
February 24, 2015Public | Copyright © 2014 Prolifics 26

27. CONNECT WITH US:
A quick word about DataPower 7.1
Public | Copyright © 2014 Prolifics 27
IBM DataPower Gateway is the new name of a consolidated, extensible & modular
platform
Converges three existing products, XG45 / XI52 / XB62, into a single modular
offering

28. CONNECT WITH US:
SOA – Build a robust infrastructure
Public | Copyright © 2014 Prolifics 28
Bullet proof your SOA infrastructure
High Availability
Scalability
Recoverability
Connectivity

29. CONNECT WITH US:
Define Performance requirements (response time, throughput etc. at
every layer)
Keep performance in mind throughout the planning, design, development
and implementation phases
Implement performance specifications – reference document for
architects, developers and administrators
Create an end-to-end Performance Test Plan
Continuous Performance Testing
Generate and track performance reports
On-going performance management - measure testing results against
production results
Performance Management
Public | Copyright © 2014 Prolifics 29

30. CONNECT WITH US:
Security Considerations
Public | Copyright © 2014 Prolifics 30
Think through security right from the get-go
Transport Level and Message Level Security
Role Based Access
Data Security
Center of Excellence to provide documentation, implementation
details, sample code etc. to assist in implementing a common security
standard

31. CONNECT WITH US:
SOA Governance Considerations
Public | Copyright © 2014 Prolifics 31
Need for governance and enforcement will be learned immediately
Establish governance processes and standards early in the design
phase
Tight control over the developed and deployed services
Establish a governance board (as an extension to CoE)
Emphasis on lifecycles, processes, policies

32. CONNECT WITH US:
WSRR Service Governance Model
Public | Copyright © 2014 Prolifics 32

33. CONNECT WITH US:
Monitoring – An end-to-end approach
Public | Copyright © 2014 Prolifics 33
● Implement end-to-end
monitoring
● Visibility is a key
requirement
● Avoid finger pointing
● Understand runtime and
provider performance
● Identify and track KPIs
● Use for capacity planning
and performance
optimization
SOA
Infrastructure
Processes
Services
Applications
Physical Infrastructure
Virtualized Infrastructure
Middleware

34. CONNECT WITH US:
Monitoring Considerations
Public | Copyright © 2014 Prolifics 34
Key considerations for the SOA Layer
VirtualizationLayerVirtualizationLayer
Resource allocation to support
the workload
Understand bottle-necks
On-going optimization
Resource allocation to support
the workload
Understand bottle-necks
On-going optimization
OperatingSystemOperatingSystem
Health and availability
Stable runtime
Understand capacity
Health and availability
Stable runtime
Understand capacity
RuntimeRuntime
Service Performance
Service utilization
Validate expected results
SLM policies
Service Performance
Service utilization
Validate expected results
SLM policies

35. CONNECT WITH US:
Avoid SOA Complexity
Keep the services layer light-weight
Avoid having complex application logic at the SOA layer
Follow SOA principles – host only the essential services at the SOA
layer
No is a perfectly valid response
Public | Copyright © 2014 Prolifics 35

36. CONNECT WITH US:
Additional considerations
Public | Copyright © 2014 Prolifics 36
Develop pro-types to help jump start implementation
Create a centralized knowledge-base to share best practices,
implementation details, examples etc.
Endorse and enforce governance from the beginning
Develop a standard meaningful process of handling errors and
faults – for both consumer and provider
Define test cases in the design phase

37. CONNECT WITH US:
Clear strategic goals and requirements
CoE is critical
Build a robust and scalable infrastructure
Never ignore governance, security, monitoring
Go with iterative deliverables
Stick to standards and best practices
Putting it together
Public | Copyright © 2014 Prolifics 37

38. CONNECT WITH US:
References
Public | Copyright © 2014 Prolifics 38
http://www.ibm.com/developerworks/library/ar-archtemp/
https://developer.ibm.com/api/docs/api-101/ibm-reference-architecture-api-
management/
http://www.apqc.org
http://www-01.ibm.com/software/solutions/process/
http://www-
01.ibm.com/support/knowledgecenter/SSTR5H_2.5.0/com.ibm.scenarios.soaw
dpwsrr25.doc/topics/csoa2_SOA_architecture.htm

39. CONNECT WITH US:
Learn More… Prolifics at InterConnect
39
Monday How Broadcast Music, Inc. Devised
and Enabled Enterprise Architecture
from Corporate Strategy
12:15 PM - 1:15 PM
Integrating Salesforce.com and Oracle
ERP Using IBM WebSphere Cast Iron
2:00 PM - 3:00 PM
Recommended Design Considerations
for EnterpriseMonitoring using
SCAPM and Netcool OMNIbus
5:00 PM - 6:00 PM
Tuesday Smarter Integration Using the IBM
SOA Foundation Stack: Best Practices
and Lessons Learned
8:00 AM - 9:00 AM
Best Practices for Monitoring Your
Cloud Environment and Applications
9:30 AM - 10:30 AM
Applicability of IBM SOA Approach In
Manual Processes Automation
11:30 AM-11:50 AM
Leveraging Governance in the IBM
WebSphere Service Registry and
Repository for IIB and DataPower
12:30 PM - 1:30 PM
Broadcast Music Inc. Release Rockstars:
Program-Wide DevOps Success with
UrbanCode Deploy
3:30 PM - 4:30 PM
Empowering SmartCloud APM -
Predictive Insights and Analysis: A Use
Case Scenario
5:30 PM - 6:30 PM
Wednesday Architecting and Tuning IIB/eXtreme
Scale for Maximum Performance and
Reliability, Featuring TBC
8:00 AM - 9:00 AM
MasterCard'sModeling and
Governance of Decisions and Processes
for Improved Fraud
11:00 AM - 12:00 PM
How BMI is Revolutionizing the Music
Business Using IBM’s BPM and
Integration Technology
2:00 PM - 3:00 PM
Integrating IBM Pure Application
Systems and IBM Urbancode Deploy:
A GE Capital Case Study
2 :00 PM – 3:00 PM
Thursday Aetna’s Vision for a Healthier World:
Smarter Architecture and a Scalable
Integration Bus
9:00 AM - 10:00 AM
Meet the Expert - Delivering Enterprise
Applications: Faster. Cheaper. Better
Thursday 12:00 PM – 12:50 PM
Using the Power of IBM Tivoli Common
Reporting to Make Smart Decisions:
The Untold Story
2:30 PM - 3:30 PM

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