Research shows that establishing a common, structured approach to change management is second to only executive sponsorship in determining change management success. In this interactive webinar, we will dig deeper into research findings and look at practical ways to build on best practices to enhance your organisational change capability.

1. © Prosci Inc. All rights reserved.
Prosci Change Management Webinar
How to Leverage a License to
Build Change Capability
Research | Methodology | Training | Advisory Services
www.prosci.com | +1-970-203-9332
solutions@prosci.com
Prosci ®
1

2. © Prosci Inc. All rights reserved. 2
Don’t Log in!

3. © Prosci Inc. All rights reserved.
Where to find today’s slides with
poll results
3
Being Human Company Linked in
Profile – Follow us!
Being Human Pty Ltd
page - Like us!
For recorded Webinars, visit www.portal.prosci.com
www.slideshare.net/BeingHumanAustralia
Slides available (no recording)
Follow us for notifications on new posts

4. © Prosci Inc. All rights reserved.
Prosci Mission Prosci Intellectual Property
We help individuals and
organizations build their
own change management
competencies.
• Research-based
• Holistic
• Easy-to-use
• Results focused
Differentiators
4

5. © Prosci Inc. All rights reserved.
Being Human
your Site License partners
• We can assist with all
aspects of Site Licenses and
Portal Licenses
• Your goals for building ECM
• Do you need a Site License
to achieve your goals?
• Options and what will work
best for you – brochures and
info
• Business case preparation
• On site presentations/
briefings with our internal
stakeholders
• Pricing and contracts
5

6. © Prosci Inc. All rights reserved.
Agenda
Why
Why building a change
management capability matters
How
How a Prosci license can
accelerate your ECM success
What
What others have done to increase
maturity with their site license
6

7. © Prosci Inc. All rights reserved.
Agenda
Why
Why building a change
management capability matters
How
How a Prosci license can
accelerate your ECM success
What
What others have done to increase
maturity with their site license
7

8. © Prosci Inc. All rights reserved.
Bigger
Change
More
Complex
Change
More
Cross
Functional
Faster
Change
8

9. Copyright © 2015. Prosci Inc. All rights reserved.
Level 5
Organizational
Competency
Change management competency is
evident at all levels of the organization and
is part of the organization's intellectual
property and competitive edge
Continuous
process
improvement in
place
Highest
profitability,
responsiveness
and project
success rates
Level 4
Organizational
Standards
Organization-wide standards and methods
are broadly deployed for managing and
leading change
Selection of
common approach
Level 3
Multiple
Projects
Comprehensive approach for managing
change is being applied on multiple projects
within organization
Examples of best
practices evident
Level 2
Isolated
Projects
Some elements of change management
are being applied in isolated projects
Many different
tactics used
inconsistently
Level 1
Ad hoc or
Absent
Little or no change management applied
People-dependent
without any formal
practices or plans
Highest rate of
project failure,
turnover and
productivity loss
Prosci® Change Management Maturity Model™
9

10. © Prosci Inc. All rights reserved. 10
37%
45%
52%
61%
65%
Level 1
Level 2
Level 3
Level 4
Level 5
Change Maturity Matters
Project success rate by maturity level:

11. © Prosci Inc. All rights reserved.
Building Change Capability
is a Journey
Where you
are today
Where you
want to get
11
How are we going
to get there

12. © Prosci Inc. All rights reserved.
Enterprise Change Management
Building Organizational Change Capability
ECM
Build
Individual
Competencies
Apply
to Changes,
Projects
and Programs
12

13. © Prosci Inc. All rights reserved.
Building Individual Competencies
13

14. © Prosci Inc. All rights reserved.
Applied to Projects &
Change Initiatives
Project Management
Design, Develop, Deliver Solution Effectively
Solution is Embraced, Adopted and Used Proficiently
Change Management
People
Processe
s
Tools
14
PM
CM
PM
CM

15. © Prosci Inc. All rights reserved.

16. © Prosci Inc. All rights reserved.
Where to find today’s slides with
poll results
16
Being Human Company Linked in
Profile – Follow us!
Being Human Pty Ltd
page - Like us!
For recorded Webinars, visit www.portal.prosci.com
www.slideshare.net/BeingHumanAustralia
Slides available (no recording)
Follow us for notifications on new posts

17. © Prosci Inc. All rights reserved.
Agenda
Why
Why you need to build a change
management capability
How
How a Prosci site license enables
your ECM journey
What
What others have done to increase
maturity with their site license
17

18. © Prosci Inc. All rights reserved.
Organizational Change Capability
Structure and intent to develop individual competencies
Change Management
Applied to projects & change initiatives
18

19. © Prosci Inc. All rights reserved.
Defining Enterprise Change Capability
• Instill a common language for change
• Align change management to enable
key strategic initiatives
• Develop key change enabling roles
• Deploy change management methods
and tools throughout the entire organization
• Embed processes and tools within existing internal
processes and functions
• Integrate change management and project management
and methodologies
• Incorporate change management concepts into other
learning and development opportunities
19

20. © Prosci Inc. All rights reserved.
Prosci Portal Options
What’s in the Portal?
Examples of Cloud tools
• Practitioner eToolkit: detailed step-by-step guidance,
assessments and templates for practitioners managing
change at the project level.
• CMROI Calculator: to calculate the people-dependent portion
of project results
• PCT Analyzer: to assess and manage project health
• ADKAR Dashboard: to track and guide individual transitions
through change
• eBest Practices Audit: to align projects with change
management best practices
• eBest Practices Report : for at-your- fingertips research and
findings
• ECM Roadmap: to institutionalize change management
capabilities and competencies
• Free Resources
20
Open your free account today
• Access free trials
• Access Free Resources
• View all Apps and Tools
• Purchase individual tools
www.portal.prosci.com

21. © Prosci Inc. All rights reserved.
Prosci Portal Options
PROSCI PORTAL INDIVIDUAL
ALL-ACCESS SUBSCRIPTION
• For individuals: change practitioners,
project managers/change leaders
• Unlimited access to 50+ advanced
research-based tools and resources
for managing the people side of
change.
• Includes:
– Cloud based assessments and apps
– Webinar replays
– Tutorials collections
– Downloadable Tools and Templates
• Single User
• Annual subscription
PROSCI PORTAL ENTERPRISE
ALL-ACCESS SUBSCRIPTION
• For change practitioners
and leaders of change
• Unlimited access to 50+
advanced research-
based tools and
resources
• Unlimited users
• Annual subscription
21

22. © Prosci Inc. All rights reserved. 22
License Benefits and Options
License Benefits
Customize
Integrate
Scale
Standardize
License Options
Enterprise Change
Management
Organizational
Change Competency
ADKAR
Enablement
Individual or Enterprise
Portal Subscription

23. © Prosci Inc. All rights reserved.
Prosci License Options
23
• ECM Roadmap
• Change Portfolio Management Process
• Change Portfolio Toolkit
• ECM Roadmap Toolkit
• Enterprise-wide Portal Subscription
• Prosci 3-Phase Process
• Practitioner Program
• Sponsor Briefing
• Project Manager Workshop
• Practitioner eToolkit
• Best Practices in CM report
• Prosci 3-Phase Process
• Practitioner Program
• Sponsor Briefing
• Project Manager Workshop
• Practitioner eToolkit
• Best Practices in CM report
• Prosci® ADKAR® Model
• Program for Managers
• Orientation for Employees
• Change Fundamentals Workshop
• CM Guide for Managers
• ADKAR: A Model for Change book
• CM: The People Side of Change book
• Employee Survival Guide book
• Training Facilitator Guides
• Prosci® ADKAR® Model
• Program for Managers
• Orientation for Employees
• Change Fundamentals Workshop
• CM Guide for Managers
• ADKAR: A Model for Change book
• CM: The People Side of Change book
• Employee Survival Guide book
• Training Facilitator Guides
• Prosci® ADKAR® Model
• Program for Managers
• Orientation for Employees
• Change Fundamentals Workshop
• CM Guide for Managers
• ADKAR: A Model for Change book
• CM: The People Side of Change book
• Employee Survival Guide book
• Training Facilitator Guides
ADKAR
Enablement
Organizational
Change Competency
Enterprise Change
Management
+ +
+

24. © Prosci Inc. All rights reserved.
Prosci Licenses align with
best practice findings
24
Activities with the largest impact on CM deployments
1 Visible leadership support
2 Training
3 Engagement on projects
4 Implementation of tools and methodology
5 Demonstration of successes
R license
enabled
R license
enabled
R license
enabled
R license
enabled
R license
enabled

25. © Prosci Inc. All rights reserved.

26. © Prosci Inc. All rights reserved.
Agenda
Why
Why you need to build a change
management capability
How
How a Prosci site license enables
your ECM journey
What
What others have done to increase
maturity with their site license
26

27. © Prosci Inc. All rights reserved.
Case study: ADKAR Enablement
License
• Created custom Change Management Program
for Managers - classroom delivery
• Created eLearning module on ADKAR and
managing people through change for
onboarding new managers
• Build Change Toolkit for Managers on intranet
27

28. © Prosci Inc. All rights reserved.
Case study: Organisational
Change Competency License
• Integrated Prosci Change Management
Methodology with Project Management
methodology to create single integrated Project
Delivery Methodology – published on intranet for
project & change practitioners with tools
• Created customised Change Management
programs using Prosci content, e.g. 2 day
Change Practitioner Program
• Created custom modules on Change
Management for inclusion in organisation wide
leadership development programs
28

29. © Prosci Inc. All rights reserved.
Case study: Enterprise Change
Management License
• Created customised hybrid Change
Management programs for leaders
(hybrid of Prosci Sponsor Briefing
and Managers Programs – added
ADKAR and Tools
• Changed Business Cases to
include assessment of Change
Management requirement to
achieve benefits, using Prosci
CMROI calculator portal Tool
• Standardized project start ups and
methodology to include outputs
from these Prosci Portal tools:
– Change Management Scorecard
– ADKAR Dashboard
– PCT Analyzer
29
Prosci PCT Analyzer Outputs
ADKAR Dashboard Outputs

30. © Prosci Inc. All rights reserved.
Other Case Studies
• Bank of New Zealand
www.slideshare.net/
BeingHumanAustralia
• CSIRO
www.beinghuman.com.au/
case-studies/csiro-builds-
organisational-change-
maturity
• Prosci Case Studies
www.prosci.com/enterprise-
solutions
30

31. © Prosci Inc. All rights reserved.
Tips for success from Being
Human’s 10 years with Prosci
1. Be clear about your outcomes from a
Site License - avoid the “tick box” trap!
2. Building change capability takes more
than training and more than a Prosci
Site License – solution installation vs
benefit realisation
3. First develop your multi year ECM Plan
including:
– Committed Executive Sponsor
– Buy in of all key stakeholders: PMO, HR/
LD/OD,etc
– Budget and resourcing
– Change Management Plan
or press pause button, refer to 1 and 2
4. Have you really demonstrated the ROI
of Change Management through
successful application of Change
Management?
31

32. © Prosci Inc. All rights reserved.
Being Human
your Site License partners
• We can assist with all
aspects of Site Licenses and
Portal Licenses
• Your goals for building ECM
• Do you need a Site License
to achieve your goals?
• Options and what will work
best for you – brochures and
info
• Business case preparation
• On site presentations/
briefings with our internal
stakeholders
• Pricing and contracts
32

33. © Prosci Inc. All rights reserved.
Where to find today’s slides with
poll results
33
Being Human Company Linked in
Profile – Follow us!
Being Human Pty Ltd
page - Like us!
For recorded Webinars, visit www.portal.prosci.com
www.slideshare.net/BeingHumanAustralia
Slides available (no recording)
Follow us for notifications on new posts

34. © Prosci Inc. All rights reserved.