Proxy Pro remote access software allows for remote access of computers, ensuring the safety and security of your computer. Customers can control the remote support service of their computers without having to worry about hazardous connections and assistance. With remote access, a properly authorized technician is given access to your PC to fix any glitches that come your way. The best part? You don't even need to be at your computer. Always-on service means that your computer can be accessed while it is unattended as well as attended, without disturbing the user.

1. January 2014 | Proxy Networks, Inc. | 877-PROXY-US | 617-453-2700 | www.proxynetworks.com | sales@proxynetworks.com | Page 1
REMOTE DESKTOP SOLUTIONS FOR REMOTE SUPPORT AND COLLABORATION
Peer-to-peer solution for remote access and remote control of desktops and servers inside a corporate network. Ideal for SMBs looking for a fast, reliable, easy-to-use remote support solution.
Enterprise-class software platform for hosting, configuring and operating a private cloud-based remote desktop service for remote support and collaboration. Gives users secure, reliable, web-based access to remote desktops anywhere, anytime. Configurable service management tools and real-time reporting enable IT administrators and 3rd party service providers the ability to monitor and manage service performance, quality and usage.
Workgroup solution for remote access and remote control of desktops and servers inside and outside a corporate network. Centralized server ensures reliable, secure connections with all remote desktops.
PROXY Pro 8.10 Gateway Edition
PROXY Pro 8.10 Workstation Edition
PROXY Pro 8.10 Private Cloud Edition
SOLUTION ARCHITECTURE
Workstation
Edition
Gateway
Edition
Private Cloud
Edition
PROXY PRO APPLICATIONS
PROXY Pro 8 Private Cloud Server
Enterprise-class server that manages large numbers of concurrent remote access and remote control connections to remote and virtual desktops through a corporation’s private cloud network and/or the public Internet. Includes:
 PROXY Pro 8 Private Cloud Administrator Console: Web- based application that enables administrators to configure and manage the Private Cloud Server
 PROXY Pro 8 Private Cloud Desktop: Web-based application that enables users and administrators to access one or more remote desktops on-demand through the Private Cloud Server

PROXY Pro 8 Gateway Server
Workgroup server that manages remote access and remote control connections to remote and virtual desktops both inside and outside a corporate domain. Includes:
 PROXY Pro 8 Gateway Administrator Console: Desktop application that enables administrators to configure and manage the Gateway Server

PROXY Pro 8 Master
Desktop application that enables users to find, access, control and manage remote desktops through the Gateway Server

iPad Master
iPad application that enables users to find, access, control and manage remote desktops through the Cloud Desktop
BETA
PROXY Pro 8 Host
Small, secure software agent that shares desktop screen data quickly & easily; supports unattended and headless machines


PROXY Pro 8 Terminal Services Host
Version of PROXY Pro Host that runs on terminal servers and provides remote access and remote control of terminal services sessions hosted on VMWare or Windows Terminal Services.


PROXY Pro 8 Virtual Desktop Host
Version of PROXY Pro Host that added to virtual desktop profile and injected into virtual desktop images (VDI) created from that profile in Citrix, VMWare and Microsoft virtual environments



2. January 2014 | Proxy Networks, Inc. | 877-PROXY-US | 617-453-2700 | www.proxynetworks.com | sales@proxynetworks.com | Page 2
REMOTE ACCESS FEATURES
Workstation Edition
Gateway
Edition
Private Cloud
Edition
CONNECTION MANAGEMENT
Host on-Demand
Clientless version of the PROXY Host which allows an end user with an internet connection to share their desktop on demand.
NEW
NEW
Automated Group Management
Configure Hosts to report automatically to predefined Groups on PROXY Pro Gateway Server


Wake-on-LAN
Send a request to turn on remote machines in standby mode


Firewall-Friendly Connections
Connect to remote desktops outside of the corporate network without the need to reconfigure ports


Centralized Directory
Organize large numbers of remote desktops into Groups, making them easier to find and manage


RDP Compatibility
Connect to a Windows Desktop with an active RDP session already in progress



Polling
Discover all remote desktops available in your network



Always-on Service
Reach remote desktops any time, even if they are unattended



Connection Notifications
Use audio (beep) and/or visual (popup toast, tray icon) notifications to alert remote desktop user of connection request



Stealth Mode
Enable silent access to remote desktops by turning off audio (beep) and visual (popup, tray icon) connection notifications



SECURITY—AUTHENTICATION
Windows Authentication
Use strong Windows authentication to verify credentials of users



Shared-Secret Authentication
Use proprietary PROXY Pro authentication if Windows authentication not available


SSL Authentication
Use SSL certificates to authenticate web requests to PROXY Pro Web Console or PROXY Pro Gateway


End-to-End Authentication
Request Windows credentials acceptable to remote desktop before executing tasks like file transfers or remote management



3. Pg 3
January 2014 | Proxy Networks, Inc. | 877-PROXY-US | 617-453-2700 | www.proxynetworks.com | sales@proxynetworks.com | Page 3
REMOTE ACCESS FEATURES—Continued
Workstation Edition
Gateway
Edition
Private Cloud Edition
SECURITY—AUTHORIZATION
Centralized Authorization
Create and enforce standard access rights to manage general access to large numbers of remote desktops


Customizable Authorization
Create and enforce custom access rights to manage fine- grained access rights to specific remote desktops



IP Address Restrictions
Restrict access to remote desktops by IP address, IP address range and/or time zone



SECURITY—ENCRYPTION
Key Strength
Select encryption key strength ranging from 92– to 256-bits (default = 256)



Algorithms
Select encryption algorithm, including RC4, Triple-DES, and state-of-the-art AES (default = AES)



SECURITY—AUDITING
Real-time Activity Reports
Track user, connection, and license activities in real-time using web-based activity reports


Customizable Audit Reports
Generate custom reports of connection, desktop and screen recording activity for analysis


REMOTE CONTROL FEATURES
Workstation Edition
Gateway
Edition
Private Cloud Edition
REMOTE DESKTOP
Citrix XenApp
Access virtual desktops running Citrix XenApp


Kernel-Mode Screen Capture
Use highly-efficient kernel-mode screen capture driver for better responsiveness and performance for less active desktops



User-Mode Screen Capture
Use standard user-mode screen capture driver to manage responsiveness and performance for highly active desktops



Remote Control
Take control of mouse and keyboard input for remote desktop



Bandwidth Throttling
Limit bandwidth usage to enhance performance and responsiveness over slow or narrow networks links



Display Options
Customize view of remote desktop (Fit-to-Window, Fit 1-to-1, Full Screen)



Multi-Monitor
Capture remote desktop spread over multiple monitors



Remote Clipboard
Automatically or explicitly share clipboard content between user and remote desktop



Headless Display
Connect to machines without a graphics head



View Only Mode
Suppress keyboard/mouse input on remote desktop



COLLABORATION
Active Users List
View the identity of all users connected to desktop


Screen Sharing
Share control with other users connected to a desktop


Chat
Chat with user and others connected to a desktop



FILE TRANSFER
Bulk File Transfer
Drag-and-drop files or directories between desktops



Resume
Resume large file transfers if connection is interrupted




4. January 2014 | Proxy Networks, Inc. | 877-PROXY-US | 617-453-2700 | www.proxynetworks.com | sales@proxynetworks.com | Page 4
REMOTE MANAGEMENT FEATURES
Workstation Edition
Gateway
Edition
Private Cloud
Edition
INVENTORY REPORTING
Hardware Manager
View inventory of hardware components of remote desktop



Software Manager
View inventory of installed software applications and Windows updates for remote desktop



CONFIGURATION MANAGEMENT
System Manager
View all system settings for remote desktop



Shared Resource Manager
View shared folders and drives for remote desktop



Account Manager
View a list of local users and groups for remote desktop



Process Manager
View/start/stop processes for remote desktop



Service Manager
View a list of Windows services for remote desktop; start/stop/ restart any Windows service



Registry Manager
View, edit, add or delete registry values for remote desktop



Power Management
Force a log off of the remote desktop user; reboot, shut down, or adjust power scheme settings to cause the machine to enter a reduced power state after inactivity



Reboot in Safe Mode w/Networking
Trigger a remote desktop to restart in safe mode with networking, and then reconnect while in safe mode



Event Manager
View Windows Event Viewer logs for remote desktop



DEPLOYMENT
Mass Deployment
Automate the deployment of the PROXY Pro Host application to large numbers of machines in your domain using PROXY Pro Deployment Tool



Custom Host Install Package
Create and deploy custom versions of PROXY Pro Host application with specific settings of your choosing



Active Directory Integration
Discover machines accessible for deployment from your existing Active Directory OU structure



Automated Updates
Automate the deployment of changes in Host Settings using PROXY Pro Deployment Tool, or a command line script that can be triggered to run on startup/login via Active Directory/Group Policy



View/Edit Host Settings from Web Console
Update Host settings right from the Proxy Pro Web Console in your browser. When connecting to a Host that supports Host for Terminal Services, you will be given the option to access the root instance or the Terminal Services Host template settings.
NEW
NEW
© Copyright 2014 Proxy Networks, Inc. All rights reserved. PROXY is a trademark of Proxy Networks, Inc. Microsoft, Windows, Windows NT, Windows Server, and other Microsoft products referenced herein are either trademarks or registered trademarks of the Microsoft Corporation in the United States and other countries.
REMOTE CONTROL FEATURES—Continued
Workstation Edition
Gateway
Edition
Private Cloud Edition
SCREEN RECORDING
Mass Recording
Record one or more remote desktops concurrently


Playback
Playback screen recordings from the Gateway, the local file or over HTTP


Standard Formats
Convert screen recordings to .wmv format

