We asked the IT community some interesting questions on AI. Here's a full report of what they said.

1. THE IT COMMUNITY’s TAKE ON ARTIFICIAL INTELLIGENCE
OCTOBER 2017

2. METHODOLOGY & PARTICIPANTS

3. SURVEY - ORGANIZATIONS IN THE STUDY
This data was collected via 100 participants primarily based in North America. Below is the distribution of the
organizations by industry.
Powered by
TECHNOLOGY
BANKING
ENERGY, UTILITIES, MINING
ENGINEERING / CONSTRUCTION
HEALTHCARE
INDUSTRIAL MANUFACTURING
FINANCIAL SERVICES
RETAIL & CONSUMER
CHEMICALS
TELECOMMUNICATIONS
INSURANCE
HOSPITALITY
AUTOMOTIVE
OTHER 9%
1%
1%
1%
8%
2%
2%
6%
5%
6%
10%
1%
5%
43%

4. RESULTS

5. YES
NO
DISCRENTIONARY BUDGET
UNSURE 0%
11%
64%
25%
PULSE 1 - CHOOSE ONE
HAVE YOU BUDGETED FOR A.I. PROECTS IN 2017?
Powered by

6. PULSE 2- CHOOSE ONE
WHAT BEST DESCRIBES YOUR ORGANIZATION'S VIEW OF AI WITH RESPECT TO BUSINESS PROCESSES?
Powered by
62% - HIGHLY IMPORTANT AND WE ARE INCREASING OUR INVESTMENT IN AI TECHNOLOGY
9% - AI TECHNOLOGY IS STILL SOME WAY FROM HAVING A MAJOR IMPACT ON OUR ORGANIZATION
1% - OTHER
28% - IMPORTANT, BUT WE ARE STILL MULLING HOW TO APPLY AI WITHIN OUR ORGANIZATION

7. PULSE 3 - CHOOSE ONE
WHAT IS YOUR CURRENT LEVEL OF INVESTMENT IN EMERGING TECHNOLOGIES (IOT, ML/AI ETC.)? (1
IS HIGHEST, 5 IS LOWEST).
Powered by
1
2
3
4
5 17%
23%
20%
26%
14%

8. PULSE 4 - CHOOSE ONE
WHICH TECHNOLOGIES DO YOU THINK HAVE MOST POTENTIAL FOR SOCIAL GOOD?
Powered by
INTERNET of THINGS
BIG DATA/ML
DRONES
MOBILE
ARTIFICIAL INTELLIGENCE
OTHER 25%
0%
38%
13%
25%
0%

9. PULSE 5- CHOOSE ONE
WHAT IS YOUR PLAN FOR API.AI IN THE NEAR FUTURE?
Powered by
PLAN TO USE IT
CONSIDERING IT
NO PLANS
UNSURE 0%
0%
75%
25%

10. PULSE 6- CHOOSE ONE
WHAT IS YOUR LEVEL OF FAMILIARITY WITH API.AI?
Powered by
USED IT PROFESSIONALLY
USED IT ON PERSONAL PROJECT
NEVER USED IT 0%
75%
25%

11. PULSE 7- CHOOSE ONE
DO YOU BELIEVE AI WILL HAVE REPLACED SOME JOBS BY 2020?
Powered by
YES
NO
UNSURE 31%
15%
54%

12. PULSE 8- CHOOSE ONE
DO YOU BELIEVE AI WILL HAVE UNINTENDED,NEGATIVE CONSEQUENCES?
Powered by
YES
NO
UNSURE 17%
17%
67%

13. PULSE 9- CHOOSE ONE
WHEN YOU USE ONLINE CHAT FOR CUSTOMER SERVICE, WHICH DO YOU TYPICALLY PREFER TO CHAT WITH?
Powered by
PERSON
AI ROBOT
NO PREFERENCE 20%
40%
40%

14. ABOUT

15. ABOUT PULSE Q&A
Pulse is a decision engine for data-driven executives. With a community of over 2,000 CIOs, CTOs, and other IT
decision makers, users learn from each other rather than relying on traditional research reports, analysts, and firms.
Join us at www.pulse.qa.
www.pulse.qa Pulse Q&A Inc.