A talk given by Jenni Lloyd of PurposeLab. to the management team of the Royal Pavilion and Museums in March 2015. Topics: VUCA world & the New Normal; responsiveness & the networked workplace; leadership - hosting self & system.

1. thepurposelab.uk / @jennilloydPURPOSELAB.
Leading in a
VUCA world
Radical responses to radical times
RPM // Brighton / 18 March 2015
PURPOSELAB.

2. thepurposelab.uk / @jennilloydPURPOSELAB.
Hello!
radical
business
arts
digital
me!

3. thepurposelab.uk / @jennilloydPURPOSELAB.
12th Nov
Save the date!
The annual gathering for people who
believe business can and must be
better in the 21st century

4. thepurposelab.uk / @jennilloydPURPOSELAB.
Today
1. Setting the scene:
introducing VUCA
2. What this means for organisations:
working in a network
3. What can we do about it:
practical suggestions

5. thepurposelab.uk / @jennilloydPURPOSELAB.
First things first
Take up your paper
Take up your pen
Draw the person next to you
You have 30 seconds

6. thepurposelab.uk / @jennilloydPURPOSELAB.
We are all
just people

7. thepurposelab.uk / @jennilloydPURPOSELAB.
VUCA

8. thepurposelab.uk / @jennilloydPURPOSELAB.
Volatile
Uncertain
Complex
Ambiguous

9. thepurposelab.uk / @jennilloydPURPOSELAB.

10. thepurposelab.uk / @jennilloydPURPOSELAB.

11. thepurposelab.uk / @jennilloydPURPOSELAB.
Welcome to the
New Normal

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13. thepurposelab.uk / @jennilloydPURPOSELAB.
Big companies are dying quicker
Average company
lifespan on S&P 500
Index (in years)

14. thepurposelab.uk / @jennilloydPURPOSELAB.
The hierarchies of
yesterday are no
match for the speed
required of today

15. thepurposelab.uk / @jennilloydPURPOSELAB.

16. thepurposelab.uk / @jennilloydPURPOSELAB.
Efficiency
Hierarchies
Controlling
Extrinsic rewards
Office & office hours
Customers & partners
Responsiveness
Networks
Empowering
Intrinsic motivation
Anywhere & Anytime
Community
PAST FUTURE FIT
thanks to TheResponsiveOrg.com

17. thepurposelab.uk / @jennilloydPURPOSELAB.
3 attributes of networked
workplace
Distributed power
Shared power breeds trust
Transparency by default
Learning from mistakes
Continuous, self-managed learning
Work is learning, and learning is the work.

18. thepurposelab.uk / @jennilloydPURPOSELAB.
Role models

19. thepurposelab.uk / @jennilloydPURPOSELAB.
A creative economy

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LEADERSHIP
Convenes the
community & hosts
conversations that
matter
PURPOSE
People are influenced,
motivated and inspired to
want to do what needs to
be done
People are empowered to
be able to do what needs
to be done
Engagement Empowerment
VISION VALUES
STRATEGY
Leaders: from hero to host

21. thepurposelab.uk / @jennilloydPURPOSELAB.
None of us is smarter than all of us
Collective Intelligence
=
social perceptiveness
+
equality of contribution
+
proportion of women

22. thepurposelab.uk / @jennilloydPURPOSELAB.
From ego- to eco-centricity

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What difference can I make?
me organisation

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CONTROL
INFLUENCE
ACCEPT
Control
Influence
Accept
Myself
My team, my system
Everything else

25. thepurposelab.uk / @jennilloydPURPOSELAB.
Control
Influence
Accept
Myself
My team, my system
Everything else

26. thepurposelab.uk / @jennilloydPURPOSELAB.
Starting with myself
?
Self awareness
Can I see my limiting behaviours?
Mindfulness
How conscious am I in the moment?
Power
What am I willing to let go of?
Empathy
How well can I discern others’ needs

27. thepurposelab.uk / @jennilloydPURPOSELAB.
Influencing the team
Results
Accountability
Commitment
Conflict
TrustTrust one another
Engage in conflict
around ideas
Commit to decisions
Hold one another
accountable
Focus on achieving collective results
Lencioni’s 5 Dysfunctions of a team

28. thepurposelab.uk / @jennilloydPURPOSELAB.
rules
empowerment
goals
mindset
Information
flow &
feedback
Influencing the system
From Donella Meadows

29. thepurposelab.uk / @jennilloydPURPOSELAB.
What is the
DMT for?