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OPTIMIZING	BUSINESS	PROCESSES	TO	DRIVE	
EFFICIENT	GLOBAL	SUBMISSION	MANAGEMENT		
Ac6vi6es	stemming	from	Regulatory	Affairs	tend	to	be	cross-func6onal	and	
global	in	nature.	Many	organiza6ons	struggle	with	achieving	excellence,	
reducing	costs	and	increasing	compliance	due	to	lack	of	organiza6onal	and	
process	efficiencies.		
Several factors contribute to the complexity of Submission Management in a Pharmaceutical
Company. (1) While Submission Management is traditionally “owned” by Regulatory
Affairs, the content, data and infrastructure that support a Submission are owned by several
other functions. (2) Consistently changing global regulations require constant upkeep and
modification of business practices to ensure compliance. (3) Complex information landscape
necessitates the optimal use of resources to set in motion simultaneous global submissions.
To streamline the complex nature of Global Submission Management, Pharma must ensure
they establish a robust organizational foundation based on sound business processes.
Through these processes, roles and responsibilities are clearly defined, timelines for time-
sensitive activities are established, hand-offs from one activity to the other are articulated,
bottlenecks & risks are identified & mitigated and metrics & KPIs are put into motion to
track and report outcomes.
✔ Roles		
✔ Responsibili6es	
✔ Timelines		
✔ Hand-off’s	
✔ Repor6ng	
✔ Metrics	
✔ KPI’s	
GAINING	EFFICIENCIES	WITH	SOUND	GLOBAL	OPERATIONS	
AND	AN	EFFECTIVE	REGULATORY	SUBMISSIONS	PROCESS
2	
Establishing the processes may seem daunting and costly at first, but once the optimal
processes are in place, the long-term value, including increased compliance and overall cost
reduction will be felt and appreciated over years to come. Furthermore, companies who have
an established set of processes are in a great proactive position to quickly adapt to changing
regulations in comparison to those who will be forced to be reactive each time a regulation
changes.
INVESTING	TODAY	FOR	
LONG-TERM	VALUE		
CASE	STUDY:	1572’S		
A large global Pharmaceutical Company,
was anticipating an audit by the FDA for
several of its time-sensitive submissions.
They did not have visibility in the end-to-
end process, were not able to track or report
on the status of these submissions and were
at risk of receiving a warning letter for non-
compliance. The company required an
assessment and optimization of the
processes and supporting procedural
documentation to ensure compliance with
regulated submission timelines and a
mechanism for tracking and reporting
against those timelines. Some of the
identified processes were cross-functional in
nature and spanned multiple systems;
alignment of functions and streamlining the
fragmented systems was a key measure for
successful delivery.
Within	6	months	of	implemen6ng	
the	op6mized	processes	the	
companies	compliance	rate	was	
significantly	improved;	they	were	
able	to	confidently	report	metrics,	
and	saw	a	MEASURED	
IMPROVEMENT	FROM	A	
BASELINE	OF	30%	TO	96%	
COMPLIANCE	RATE	for	their	
1572	submissions.	
ONCE A COMPANY ESTABLISHES THEIR FRAMEWORK FOR COMPLIANCE
AND ARE ABLE TO REPORT METRICS ACCORDINGLY, THE RISK OF
WARNING LETTERS, COSTS OF INEFFICIENCIES AND LACK OF
TRANSPARENCY IN THE ORGANIZATION AND CAN BE PUT TO REST.
3	
Regulations are consistently changing, and that constant churn will not stop, it is simply the
nature of the global pharmaceutical landscape. Putting in place optimal processes today,
ensures your organization is ready for the next set of regulation changes that are on their way.
Companies who stall on change will find themselves in an unfavorable reactive situation, in
which they establish business practices that are a “band aid” approach, and tend to be loaded
with inefficiencies (intensive time constraints and cost and recourse overloads).
STAYING	AHEAD	OF	THE	REGULATIONS	
AND	YOUR	COMPETITION	
CASE	STUDY:	2253’S		
Companies who have an established
proactive approach to optimizing their
business processes have proactively
transitioned from paper submissions to
electronic submissions as early as
2011, today these companies are well
positioned to proactively address the
upcoming requirements of submitting
2253s via eCTD. Companies who are
still submitting their 2253’s in paper
will need to make a leap in preparation
for the e-CTD requirements.
ESTABLISHING A ROBUST PROCESS AND THEN PROACTIVELY MODIFYING
THE PROCESS AS REGULATIONS CHANGE AND AS NEW TECHNOLOGY
BECOMES AVAILABLE IS THE MOST SUCCESSFUL APPROACH TO
MAINTAINING PROCESS EXCELLENCE.
Companies who have a pro-active
process culture have started to
implement critical changes to their
Data and Information structures in
readiness for IDMP.
CASE	STUDY:	IDMP
4	
For more information, please contact:
Dalia El-Sherif, PhD
Partner
Pyxa Consulting Practice Lead
delsherif@pyxasolutions.com
610-909-8831
Mike Swalina
Partner
Pyxa Operations Practice Lead
mswalina@pyxasolutions.com
610-427-9570
Pyxa	Solu.ons	is	
comprised	of	a	
dynamic	team	of	
management	
consultants	and	
R&D	subject	ma@er	
experts	specializing	
in	cross-func.onal	
R&D	delivery	
stemming	from	
ac.vi.es	led	by	
Regulatory	Affairs		
Delivering	over	100+	
engagements	In	
over	40	companies,	
Pyxa	offers	robust	
professional	services	
in	strategic	and	
opera.onal	business	
and	technology	
solu.ons	for	the	
Pharmaceu.cal,	
Biotech	and	Medical	
Device	industries		
	
Our	opera.onal,	
strategic,	consul.ng	
and	technology	
services	span	across	
R&D	with	a	focus	on	
all	regulatory	
special.es	within	and	
across	the	en.re	
product	lifecycle,	for	
both	major	and	
emerging	markets		
ABOUT	PYXA

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White Paper Optimizing Business Processes for Global Submission

  • 1. 1 OPTIMIZING BUSINESS PROCESSES TO DRIVE EFFICIENT GLOBAL SUBMISSION MANAGEMENT Ac6vi6es stemming from Regulatory Affairs tend to be cross-func6onal and global in nature. Many organiza6ons struggle with achieving excellence, reducing costs and increasing compliance due to lack of organiza6onal and process efficiencies. Several factors contribute to the complexity of Submission Management in a Pharmaceutical Company. (1) While Submission Management is traditionally “owned” by Regulatory Affairs, the content, data and infrastructure that support a Submission are owned by several other functions. (2) Consistently changing global regulations require constant upkeep and modification of business practices to ensure compliance. (3) Complex information landscape necessitates the optimal use of resources to set in motion simultaneous global submissions. To streamline the complex nature of Global Submission Management, Pharma must ensure they establish a robust organizational foundation based on sound business processes. Through these processes, roles and responsibilities are clearly defined, timelines for time- sensitive activities are established, hand-offs from one activity to the other are articulated, bottlenecks & risks are identified & mitigated and metrics & KPIs are put into motion to track and report outcomes. ✔ Roles ✔ Responsibili6es ✔ Timelines ✔ Hand-off’s ✔ Repor6ng ✔ Metrics ✔ KPI’s GAINING EFFICIENCIES WITH SOUND GLOBAL OPERATIONS AND AN EFFECTIVE REGULATORY SUBMISSIONS PROCESS
  • 2. 2 Establishing the processes may seem daunting and costly at first, but once the optimal processes are in place, the long-term value, including increased compliance and overall cost reduction will be felt and appreciated over years to come. Furthermore, companies who have an established set of processes are in a great proactive position to quickly adapt to changing regulations in comparison to those who will be forced to be reactive each time a regulation changes. INVESTING TODAY FOR LONG-TERM VALUE CASE STUDY: 1572’S A large global Pharmaceutical Company, was anticipating an audit by the FDA for several of its time-sensitive submissions. They did not have visibility in the end-to- end process, were not able to track or report on the status of these submissions and were at risk of receiving a warning letter for non- compliance. The company required an assessment and optimization of the processes and supporting procedural documentation to ensure compliance with regulated submission timelines and a mechanism for tracking and reporting against those timelines. Some of the identified processes were cross-functional in nature and spanned multiple systems; alignment of functions and streamlining the fragmented systems was a key measure for successful delivery. Within 6 months of implemen6ng the op6mized processes the companies compliance rate was significantly improved; they were able to confidently report metrics, and saw a MEASURED IMPROVEMENT FROM A BASELINE OF 30% TO 96% COMPLIANCE RATE for their 1572 submissions. ONCE A COMPANY ESTABLISHES THEIR FRAMEWORK FOR COMPLIANCE AND ARE ABLE TO REPORT METRICS ACCORDINGLY, THE RISK OF WARNING LETTERS, COSTS OF INEFFICIENCIES AND LACK OF TRANSPARENCY IN THE ORGANIZATION AND CAN BE PUT TO REST.
  • 3. 3 Regulations are consistently changing, and that constant churn will not stop, it is simply the nature of the global pharmaceutical landscape. Putting in place optimal processes today, ensures your organization is ready for the next set of regulation changes that are on their way. Companies who stall on change will find themselves in an unfavorable reactive situation, in which they establish business practices that are a “band aid” approach, and tend to be loaded with inefficiencies (intensive time constraints and cost and recourse overloads). STAYING AHEAD OF THE REGULATIONS AND YOUR COMPETITION CASE STUDY: 2253’S Companies who have an established proactive approach to optimizing their business processes have proactively transitioned from paper submissions to electronic submissions as early as 2011, today these companies are well positioned to proactively address the upcoming requirements of submitting 2253s via eCTD. Companies who are still submitting their 2253’s in paper will need to make a leap in preparation for the e-CTD requirements. ESTABLISHING A ROBUST PROCESS AND THEN PROACTIVELY MODIFYING THE PROCESS AS REGULATIONS CHANGE AND AS NEW TECHNOLOGY BECOMES AVAILABLE IS THE MOST SUCCESSFUL APPROACH TO MAINTAINING PROCESS EXCELLENCE. Companies who have a pro-active process culture have started to implement critical changes to their Data and Information structures in readiness for IDMP. CASE STUDY: IDMP
  • 4. 4 For more information, please contact: Dalia El-Sherif, PhD Partner Pyxa Consulting Practice Lead delsherif@pyxasolutions.com 610-909-8831 Mike Swalina Partner Pyxa Operations Practice Lead mswalina@pyxasolutions.com 610-427-9570 Pyxa Solu.ons is comprised of a dynamic team of management consultants and R&D subject ma@er experts specializing in cross-func.onal R&D delivery stemming from ac.vi.es led by Regulatory Affairs Delivering over 100+ engagements In over 40 companies, Pyxa offers robust professional services in strategic and opera.onal business and technology solu.ons for the Pharmaceu.cal, Biotech and Medical Device industries Our opera.onal, strategic, consul.ng and technology services span across R&D with a focus on all regulatory special.es within and across the en.re product lifecycle, for both major and emerging markets ABOUT PYXA