Q.S.S. Explained

1. We may well be the missing piece to your puzzle!
Q.s.s. Quality Support Service
“Experienced, pragmatic solutions for businesses with personnel challenges.”

2. Q.s.s. Quality Support Service
“Experienced, pragmatic solutions for businesses with personnel challenges.”
We may well be the final piece to complete your puzzle !

3. Support
Q.S.S. Supports businesses with solutions through hands on consulting for that
new or existing project, or deliver an alliance of resources and experience
necessary to support current needs.
Q.S.S. Brings global experience, first hand expertise, intellect, and the
motivation to drive change through innovative solutions to business.
Q.S.S. Working independently or in a team environment, Q.S.S. will assist and
define and/or design a custom solution needed to support your business in
an effective implementation, or use on site policies and practices to shore up
the business needs until alternative actions can be put in place.

4. Q.s.s. Quality Support Service
Helping companies with solutions that deliver Results !
 Working with corporate and business unit leaders,
to define, design and enable
 Corporate and business line project strategies
 Solution specific performance & processes
 Leadership retention though training, transition,
succession and development
 Supporting fundamental change initiatives with
managed requirements

5. Q.s.s. Offers
Q.S.S. – stands for “Quality Support Service”
An intelligent able specialist that learns quickly and is
well-suited and appropriate for handling the task at hand!
 Russell L. Frayer, President has held leadership roles while supporting
both Benteler Automotive & Takata Holdings since 1994. His
transformation of experience spans specialties in turn key processes starting
with development through initial production, and supports his interest in
management & supplier quality, as well as tooling processes through
leadership supported by a proven innovative strategy and mind set.
 It is the intent of Q.S.S. to offer temporary services to businesses having
acquired recent contracts, unexpected absences or terminations. Q.S.S.
offers its customers a background that specializes in new program
launches, tool tracking, containment, engineering applications related to
quality processes and management solutions, that save both time and
money, from kick off through start of production, and beyond.
 Q.S.S. offers experience that does not need to be monitored and is off and
running from initiation!

6. Q.s.s.Quality Support Service
“Experienced, pragmatic solutions for businesses with personnel challenges.”
Experience
Q.S.S. supports complete turn key projects from “Design to Run Off” of Dies, Tooling &
Mfg. Processes, including but not limited to Welding, Automated Assembly & Torque
applications, and Attribute or Variable Gauging & Data Collection systems.
Credentials: Experience:
Degree in Design Engineering Quality Engineer
Journeymen Tool & Die Maker Supplier Quality Engineer
Certified ASME Welder Plant Quality Manager
Six Sigma Green Belt Two Greenfield Start up’s
Kepner Tregoe 10 Platform Launches
Past ASQ Member Worked in USA, Germany,
Canada, Mexico, UK
Customer interaction w/Ford, BMW
Jaguar, Aston Martin, DCX, Honda

7. Q.s.s. Solutions
focuses on proven solution's for;
 Welded components requiring a closed loop validation process fusing robotic, or
manually welded applications. A validation process that can be used in high volume
application’s needing results on the go.
 Traceability processes - from incoming inspection to shipping .
 New plant start-up with emphasis on complete quality systems including
training, SWI’s, up to full PPAP.
 Tool tracking solutions – for metal stampings ranging from simple to complex 3D
applications. This includes full tracking of all tooling and closure of “open issues”
through PPAP. In addition, QSS will follow through on the, development , and
approval of any or all gauging requirements using either attribute or variable data
applications.
 Containment activities or requirements that ensure proper tacking of
rework, scrap, time spent and solutions through closure if so required.
 Customer Liaison - customer quality engineering that is needed for that initial start up
period to minimize customer impact and provide reliable feed back in a detailed
manner for the initial 90 day period

8. Q.s.s. Quality Support Service
“Experienced, pragmatic solutions for businesses with personnel challenges.”
Thoughts
Q.S.S. offer solutions in temporary personnel
 As we all know the economy has impacted many if not all industries
throughout the world with the automotive industry being one of the most
severely affected. As a result of this economic down turn it is difficult for any
company to maintain a qualified staff of personnel on the payroll waiting for
new work to appear. As with any new contract or opportunity there comes
an uncertainty as to whether the actual need will remain to support the
addition of skilled quality / project engineers once the project is rolled
out, thus the reason for Q.S.S.
 Please feel free to contact Q.S.S. for a review of your project.
It may well be the final piece to complete your puzzle !

9. Q.s.s. Quality Support Service
“Experienced, pragmatic solutions for businesses with personnel challenges.”
Contact
Q.S.S. LLC
Quality Support Service
PPAP’s
706.773.3447 Cell Documentation
334.749.3345 DID Product Launches
rfrayer@QualitySupportService.com Quality Processes
Automated Assembly
Stampings
Weldments
Containment
“Serving the Automotive Industry since 1994”
Insured & Licensed