3. From Editor's Desk
Dr. Rajani Indulkar
Quality Circle Forum of India, Pune Chapter is glad to start E -News Letter. This was the
initiative taken by Executive Council member Mr. Dileep Paranjype and we are proud to
present it to you as a unanimous decision of the council.
th th
We are looking forward to the 27 Annual Chapter convention which is going to be held on 25
August, 2012. All of you are requested to take advantage of this great annual event.
Recent sad demise of Hon. Central Minister Late Shri Vilasraoji Deshmukh and Ex. Health
Minister Late Shri Digvijay Khanvilkar are reminding us that; along with the quality at work
culture one should also have quality in health.
Good walk for at least half an hour is a must for all which keeps one active and the blood
circulation gets geared up. Please avoid raw food and salads if you are eating in public place
especially in monsoon season. Eat limited food at night which is the most important rule, but most
of us do not follow this rule at all. Normally, after the hectic day schedule it is the time when we sit
with our family members to eat food and we tend to over eat. This scenario has becomes worse
with the addiction of TV and though we are followers of quality techniques - slowly our Quality
of health starts deteriorating.
Please remember loss of health ultimately affects our family and work place severely.
Dr. Rajani Indulkar
Colour
5. Kaizen Initiative at Kirloskar Pneumatic Co. Ltd. (KPCL)
Mr. A.D. Adiverekar,
GM Corporate QA, KPCL
In last few years Indian Industry has changed the way they were working 10 -
15 years ago. Today many industries are facing worldwide competition &
Customer's changing expectations. Customer has many options to choose thus
making competitive environment. Customer not only needs Quality product at
minimum OR right cost but they also need it at right time. This is same with
both Internal as well as External Customers. In today's environment, concepts
like Kaizen, 5 S, TPM, Quality Initiatives etc. are becoming the important
tools to improve overall efficiency of the Organization and bring Total
Employee Involvement. Kaizen and 5 S started from Japan. It has made industrial revolution for entire industry of the
world. Like many Major Industries in India, we have adopted this concept in last few years. However we felt there is a need
to look into it again considering current business scenario. Sharpening the saw and Improving everyday is most Important.
In KPCL, we decided to refresh our Managers of all levels and Workmen on Shop floor covering our Hadapsar and
Saswad plants with this new Outlook by providing exhaustive trainings through expertise from QCFI, Pune. In the last
year (2011-12), total 17 Batches of training were completed and in current year (2012-13) uptill now 11 more batches are
trained. Total 818 employees have been covered which includes participation from top management to workmen. Training
sessions and Gemba Exercises were very helpful.
Initially we had many meetings with our Trainer, Mr. Prakash Yardi
Implemented Kaizen Submission Status
(Executive Council Member, QCFI, Pune) and prepared Training material
1800 1653
1600 according to KPCL needs. Also we jointly prepared the training material in
1300
1200 Local language - Marathi - for our Workmen. Whole Training program was
1000
800
718 733 designed with combination of two important aspects -
600
400
200
1) Classroom training initially with 10 Implementation steps and
0
Year 2010-11 Year 2011-12 Apr '11- J uly'12 2) Actually finding out Improvement opportunities on Shop floor.
Training in Classroom by Mr. Prakash Yardi Training on shop floor
01
6. We received a very good response from managers as well as workmen for this and it has helped us to strengthen our
improvement opportunity bank. Employees learnt new ways to identify Improvements with Team work for our Focused
Goals . I am sure this activity has contributed KPCL in our various initiatives like cost reduction, improving productivity
and safety.
All the participants have expressed that they learnt concept in a new way from the subject expertise.
This will help us to move forward in our journey towards Excellence with the motivated team.
Kaizen Initiative helped KPCL in Changing Employee Mindset
A.D. Adiverekar
General Manager - Corporate Quality Assurance
Kirloskar Pneumatic Co. Ltd.
Hadapsar Industrial Estate, Pune - 411 013 (India)
Contact no. +91 - (020) - 26727000; Extn. - 5059.
Mobile - +91 - 9689948181
E-mail : adiverekarad@kpcl.net
LIFTECH SYSTEMS
SUPPLY OF LIFT CONTROL PANELS, A.C. DRIVES , ARD SYSTEMS,
COP LOP VOICE ANNOUNCEMENT SYSTEMS, INVETER'S BATTERIES,
, ,
LIFT UPS, ONLINE / OFFLINE UPS
ALL TYPES OF LIFT SOLUTIONS
VIJAY M. PATIL
CELL NO. 9326274802/9923203802
E-mail : liftechsystems@gmail.com , eletech_systems@rediffmail.com
LIFTECH SYSTEMS
Datta Prasad, 384, Ganesh Nagar, New Sanghvi,
Near Sonali Photo Studio, Pune 411 027
02
7. "BUILDING A QUALITY CULTURE"
R.B. Suryavanshi
Our late Chairman, "Padma Shri" BG Shirke, firmly believed in imparting constant
training and education not only to qualified staff but also to those, who work with their own
hands on the shop floors and the project sites and we used to have our in-house training
programmes on day to day basis.
In October 2010, as per directives of the management, our Organization decided to actively
participate in QCFI's movement for further organizational excellence. We started with
launching training programmes in 5-S and Quality Circle in our Industrial Complex at
Mundhwa by Mr. Satish Kalokhe, the then Co-Chairperson of QCFI, Pune Chapter. This
training started with "Change the mind set" programme to all the operators as well as the staff, from Supervisor to General
Manager. Mr. PB Yardi and Mr. Jayprakash Zende, renowned faculties in this field, also shared the responsibility of
training, which lasted for 3-4 months. The urgent need to change individually as well as a group was realized by the
participants after the above presentation. This was a very important step for the march towards continual improvement.
Subsequent 5-S training broadened everyone's concept of housekeeping and the necessity for proper arrangement of
materials, tools & tackles, jigs & fixtures etc. on the shop floor as well as in stores and material yards. After the last session,
teams were formed, under individual 5-S area owners in the following divisions at Head Office, to implement the first 3-S
viz: Seiri, seiton and Seiso.
1) Transmission Tower Division 3) Post Harvest Engineering Division &
2) Polynorm Division 4) Shirke Tiles
The Quality Circle training followed by forming of teams was the next step.
The beauty of the training was that it was not confined to conference room but was implemented in all the shops
simultaneously and followed up with 5-S audits and corrective actions. A team of auditors was trained for this exercise and
was provided with rating system for evaluating the performance. "Before & after" photographs were taken to note the efforts
and develop visual standard for future use. The cycle of audits was repeated every quarter to sustain the progress. Mr.
Kalokhe once again visited the shop for reviewing the housekeeping level and was satisfied, though he showed few areas for
improvements.
Since some of the divisions had acquired certification to ISO 14001 and OHSAS 18001 standards, the issues related to
environment and safety were also included in 5-S audit questionnaire to upgrade the work area conditions. This approach
helped in reducing accident frequency. We could see the change in worker's attitude since all the shops were looking far better
than old days, creating enthusiasm for productive work.
In one of our Quality Circles, operators expressed their concern of consuming Gutka and throwing of Gutka packets in the
scrap bin and the ugly habit of spitting by the tobacco chewer, which is hazardous to health. Therefore, we reacted by
organizing half-day lecture by Kripa Foundation, the NGO, working for de-addiction project. In this workshop, two
persons from Kripa Foundation, one a drunkard and other Gutka addict, shared their experiences of how they successfully
got rid of the vice and have become volunteers for this noble cause undertaken by Kripa Foundation It was heartening to
note that many persons stopped chewing tobacco and Gutka habit. Thus, the culture was slowly changing and that was
because of addressing the issues in Quality Circle forums.
03
8. Once the work areas were properly organized, "War on Waste or MUDA" was launched. To initiate this long drawn
project, Mr. Kalokhe educated the staff on how to Identify and eliminate waste: The 7 wastes discussed through various
slides were:
1) Producing defective goods
2) Overproducing
3) Waiting time
4) Transportation
5) Extra Processing
6) Unnecessary stock in hand
7) Unnecessary motion
As a first step, all participants unanimously agreed to tackle the task of rework and rejection first.
In next 2 training sessions, the focus was on collection of relevant data (how? and how much?) followed by analysis and
investigation of root causes of defects. Since the discussion was intra group and in open house, one division was
benchmarked with other divisions to agree for improvement targets. This was a novel method of fixing targets against the
conventional way of deciding targets after discussion with individual groups/divisions.
Quality Circle Teams worked on the above projects by meeting once a week followed by management meeting held once a
month. Some modification to machines by maintenance department and change in jig design was introduced, giving
dramatic results. Also a checklist was developed for CNC machines while setting a new job and this practically eliminated
a chronic defect. Strengthening of first piece inspection too reduced the defect quantities.
The methodology of root cause analysis developed interest in the operators to look for causes of not only major defects but
minor defects also. This change in attitude motivated management to initiate 6-Sigma project of quality improvement in
fabrication department. One General Manager was sent to 6-Sigma Workshop organized by National Productivity
Council at Manali. During summer of 2011, 2 MBA interns, who were green belt holders, were inducted in the group for
boosting the efforts. Subsequently, a subcontractor, doing a similar job, was also included in the rework reduction process to
enlarge the scope. This subcontractor was operating with persons with very low education and so to convert these people into
quality conscious persons was a challenging task. But our shop in-charge was so excited and energized that he was
successful in converting them to adopt "Quality Religion". An offshoot of Quality Circle of this department was the starting
of TPM activity by operators of CNC machines to sustain and improve the rework level. We see this as a gradual change
and complete turnaround in the culture similar to what is talked about in Japanese industries.
Now comes the real benefit of team sharing. Observing the efforts and results of fabrication department, the Galvanizing
department's Quality Circle took the challenge of reducing the rework target from 0.6% further to 0.2% and worked on it
systematically and constantly and achieved it within 6 months. Their case study was presented in 44th Mini convention in
2011 and was rated as the best achiever trophy. What made us more proud was when supplier of galvanizing chemicals told
us that we are the best galvanizers for quality, Zinc consumption and rework level, amongst all the customers to whom they
supply chemicals including some big names in the industry. This opinion was also expressed in the Galvanizing conference
held during this period in Pune, by ILZDA.
Our trainer then extended the waste reduction project in the Inventory management field and the exercise of reducing
inventory was started; and within a short period, the inventories were brought down substantially.
04
9. Some of our staff members, who participated in various training programmes, expressed that they are immensely benefited
by such types of training programmes to get good end result for themselves and for the Organization and, therefore, as many
as 38 staff members of our Organization spontaneously decided to become the members of QCFI, Pune Chapter.
Our Organization has now included all its civil engineering project sites in the Quality Circle movement, thus covering the
entire Organization, and has already started conducting in-house training programmes on 5-S, Kaizen, Lean
Management etc for project execution staff. To make the training programme more effective, our Training Head was sent to
the Workshop "Train The Trainer" organized by Det Norske Veritas.
We would like to conclude that all the executive staff, managerial staff and supervisory staff as well as workers in all
manufacturing units and at sites are taking very keen interest in training programme and implementation for overall
growth of each individual and our Organization.
R.B. Suryavanshi
Sr. Chief Executive
B.G. Shirke Construction Technology Pvt. Ltd.
&
Council Member Of QCFI, Pune Chapter
With Best Compliments from QUALITY, TECHNOLOGY, INNOVATION
BHARAT ELECTRONICS LTD., PUNE
Product Range
X-Ray Baggage Inspection System (Inner Vision 5030). Static and Rotating X-Ray tubes, X-Ray Cables.
Batteries: Rechargeable Ni-Cd , Ni-MH, Li-Ion and Non-Rechargeable Lithium Sulphur Di-Oxide Battery Packs.
Laser Range Finders (Range 20 KM), Hand Held Thermal Imagers.
NBC RECCE VEHICLE: Survey, detection and marking of Nuclear, biological and chemical contamination in
environment & collection of soil & liquid samples. Comprehensive operation by sitting inside the vehicle.
Remotely Operated Vehicle (ROV) for Bomb disposal.
Bharat Electronics Ltd., NDA Road Pashan, Pune - 411 021.
Phone : 020 - 2290 3000 Fax : 020 - 2290 3313 Website : www.bel-india.com
05
10. HOW Do you See Life?
Mrs. Parvin Tarafdar
HOW Do you See Life?
Do you see life as a half-filled or a half-empty glass of water? Remember, the way you look at
life, life would look back at you the same way. A positive attitude is very important to be
successful in life. Of course, if you don't want to be successful, you are free to enjoy your half-
empty glass!
Do You Have Substance?
Nobody is born perfect. Actually, nobody dies perfect too. Perfection is impossibility. We can only try to be perfect,
consistently. We must strive everyday to be better than yesterday.
Most people live with empty spaces inside them. Here, it's important to know that everybody experiences failures. We cannot
judge a person's substance by the amount or severity of failures. If somebody doesn't even have desire to succeed or do better
than what he/she is doing currently, it can be called a lack of substance. It takes effort to build substance. Those who are
ready for the extra effort tend to have extra positives in life.
Do you Consider Life a Cigarette?
Some people believe that life is a cigarette. Once it is lighted, it has to finish. So, better enjoy it. This example has negative
connotations, but the message is clear. We have been given a life – by God, by nature, by parents or by something else as per
our individual belief. Now, it's up to us if we want to enjoy ourselves to the fullest or complain about our problems.
Most people's conversations centre on what negatives have happened to them or what positives haven't happened. Though
it's good to share the negatives with close friends and families, as it helps release the toxic load, conversations should be as
positive and enjoyable as possible. Even if we compare life to a cigarette, we should remember that all of us don't smoke.
Some people prefer to eat ice-cream, and enjoy themselves till it lasts!
Do You Complain about No Shoes?
Do you constantly complain about having no shoes? Have you noticed smiling people with no feet or legs? You decide how
you want to feel, what you want to do in life and what level in life do you want to reach. If you mostly think about the things
you don't have in life, most aspects of your life and the people around you would be negative. We just need to shift our attitude
to the positive side, and most negative things become positive.
Do you Cross the Bridge When you come to it?
The spice of life is our small daily problems. However, most problems are either temporary or don't exist in the present tense.
When we are going through them, it's very difficult to ignore them. But, for sure we know that most problems either cease to
exist in a short span of time or may never become a reality. With that knowledge, it's better to change our approach for
dealing with problems. We should be able to identify the problems by the degree of their severity. Most temporary problems
can be put off till we find a best solution for them or they may fizzle out on their own. For those problems which may never
become a reality, we must cross the bridge when we come to it. Such problems have a tendency to turn and disappear. Most of
them are imaginary. The best course of action to deal with such problems is: wait and watch.
06
11. Do you Get Up after Falling Down?
Life may be unfair in several ways. Sometimes, our problems become overwhelming for us. Many a time we trip and fall.
However, here's the catch. It's not important how much time you take in getting up. The most important question is: do you
get up after falling down or not?
There have been instances where some great personages have failed in the initial period of their life. Abraham
Lincoln is one of such most famous luminaries. However, he didn't accept failure and tried another time. He surely took
time in getting up, but he eventually and courageously did.
So, being positive in life is more important. If your thoughts, words and deeds are positive, life in full becomes
positive for you.
Source-Bulletin of Excel Books
Contributed by
Mrs. Parvin Tarafdar
Quality & Management Consultant Auditor cum Trainer
Ex-Tata's Sr. Quality Manager
TRIMURTI MANDAP SPEAKERS & ELECTRICALS
SUNIL SOMILAL THAKUR MOB. 9822426642
GOVT. LICENCED ELECTRICAL CONTRACTOR
WE UNDERTAKE ALL TYPES OF TEMPORARY
SPEAKERS & ELECTRICAL WORKS.
PLOT NO. 522/21, Yamunanagar , Nigdi , Pune-411044
07
12. THIRD ALTERNATIVE
Satish Kalokhe
One of the seven habits described by Mr. Stephen Covey is Think Win-Win.He also described it nicely for it's
implementation by following third alternative. Normally people do traditional 2-Alternative thinking i.e. either my
alternative is right or better where as other person thinks that his alternative is right or better and then conflict starts.
How to go for 3rd Alternative method. Mr. Covey said that it is based on four paradigms ways of thinking. The first
paradigm is "I see myself".The second paradigm is "I see my side".The third paradigm is "I see myself independent of my
side".
In Covey's words, "the best response to someone who does not see things your way is to say, 'You disagree?
I need to listen to you!'"
The fourth paradigm is where the synergy between the two parties occurs. By this point, each party has a more honest
perspective of who they are themselves --someone with biases and perceptions, not someone with all the right answers. Each
side also has a realistic and complete appraisal of the other person as an unique individual and not just a representative of
the other side.
Finally, both parties have successfully sought out and understood the viewpoint of the other person. The stage is now set for
finding a completely new solution, using the strengths of both sides, that neither of them had imagined before.
Attempting to attack new problems using the same tired methods is certain to end in disappointment.
Satish Kalokhe
Chairman, QCFI Pune Chapter
Director, QCFI Board
08
17. Thanks for joining us as QFCI members
from B. G. Shirke Tech. Pvt. Ltd.
Mr. Wadke M. V. Mr. Chougule S. E. Mr. J. M. Ghodke Mr. P. G. Nangare Mr. Bothe V. R.
Mr. Khade S. S. Mr. Pangare V. S. Mr. Shelke P. V. Mr. Patil P. B. Mr. Tambe B. K.
Mr. Potnis K. S. Mr. Vaidya D. J. Mr. Mulani A. K. Mr. Ghodke B. D. Mr. Nandurdikar C. N.
Mr. Magdum R. V. Mr. Pathan Y. B. Mr. Shewale Patil V. R. Mr. Ghorpade M. P. Mr. Aychitte Y. S.
Colour
Mr. Deodhar S. G. Mr. Bhosale V. S. Mr. Joshi V. R. Mr. Umap S. D. Mr. Dalvi S. B.
18. QUALITY CIRCLE FORUM OF INDIA
We are happy to provide Quality Circle Excellence Centre facilities for member organisation and also other organisations to
conduct conferences, seminars, meetings, training programmes, conventions and get together. The facilities offered are :
A. HALL CHARGES
Sr. No. Name of the Hall Seating Capacity Charges for Charges for
full day half day
1 Hall No. 2 20 - 25 2000 1300
2 Hall No. 1 50 - 60 3500 2000
3 Hall No. 3 70 - 120 3500 2000
4 Cafeteria 120 - 150 3500 2000
5 Auditorium 750 8500 6000
B. EQUIPMENTS CHARGES
Sr. No. Equipment Details Charges for Charges for
full day half day
1 Auditorium Sound System 2000 1500
2 Mini Sound System 600 300
3 Generator Charges Per Hour 350 350
4 LCD Projector 1500 1000
** Service Tax applicable @ 12.36 %
1. Prime Location on Telco road.
2. Ample Parking space for car and two wheeler.
3. Generator Backup available.
4. Catering facility available.
For Hall Booking Contact : Mr. Rumale on 9028468333 / 9921084399
