The webinar covered how organizations can take control of their 360 review process using Qualtrics software. It included an introduction to Qualtrics, an overview of the webinar agenda, and a demonstration of Qualtrics 360. Customer case studies from Crate and Barrel, Philip Morris International, and Kellogg's showed how Qualtrics helped streamline their 360 processes. The webinar concluded with a discussion of the top 5 ways organizations can use Qualtrics to gather employee insights.