Work is a Relationship, Act Accordingly
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Work has been defined in many ways over the years: a contract, a transaction, a value exchange. This led to describing humans as capital and designing systems of management that treat people like financial assets. Is it any wonder that employees’ feeling of engagement within these organizations continues to drop? It doesn’t feel good to be treated like an investment to be maximized. To reverse this trend requires that we understand what work is for employees, a relationship, and a critically important one. Research has shown us that employees crave the same things from work that they do from other important relationships in their lives: appreciation, connection, acceptance, communication, and support. In this session, we will explore how viewing the employee work experience through the lens of a relationship will focus your employee engagement efforts for greater impact.
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Work is a Relationship, Act Accordingly
- 1. Work is a Relationship, Act Accordingly JASON LAURITSEN KEYNOTE SPEAKER, AUTHOR, ADVISOR WWW.JASONLAURITSEN.COM
- 2. 2 ©2015QUALTRICSLLC. The recording for today’s presentation will be available on-demand at talentweek.com. Along with other content and webinars from Talentweek. Join the conversation on twitter by tweeting @qualtrics using #Talentweek and #HumanCapital. It’s not too late to register! Make sure your team and network register for Talentweek. Housekeeping
- 3. Jason Lauritsen Keynote Speaker, Author, and Advisor Former Corporate Human Resources Executive Led the Best Places to Work team at Quantum Workplace Co-author of the book, Social Gravity: Harnessing the Natural Laws of Relationships www.jasonlauritsen.com
- 6. 6 EMPLOYEE ENGAGEMENT ©2015QUALTRICSLLC. www.jasonlauritsen.com DISCRETIONARY EFFORT= (Get more from less)
- 9. 9 ©2015QUALTRICSLLC. www.jasonlauritsen.com Knowing someone cares about you Feeling Valued Someone prioritizes my growth Feeling Appreciated Trusting and being trusted Being recognized for contribution
- 10. 10 ©2015QUALTRICSLLC. www.jasonlauritsen.com Work is a RELATIONSHIP.
- 11. 11 ©2015QUALTRICSLLC. www.jasonlauritsen.com What do we have to do to get you to work a little harder? What do I have to do to be accepted and supported?
- 14. 14 ©2015QUALTRICSLLC. www.jasonlauritsen.com 1. Understand what makes for a healthy relationship.
- 15. 15 ©2015QUALTRICSLLC. www.jasonlauritsen.com 1.Taking interest 2.Acceptance and Respect 3.Positive regard 4.Meeting basic needs • Belonging and Acceptance • Affection • Emotional support 5.Positive interactions 6.Solve problems 7.Rupture and repair 8.Reciprocity https://www.psychologytoday.com/blog/notes-self/201310/8-keys-healthy- relationships
- 16. 16 ©2015QUALTRICSLLC. www.jasonlauritsen.com 2. Create space for the relationship to form.
- 17. 17 ©2015QUALTRICSLLC. www.jasonlauritsen.com Ask questions. Tell stories. Find commonalities. Share goals.
- 18. 18 ©2015QUALTRICSLLC. www.jasonlauritsen.com Create opportunities for employees to be together NOT WORKING.
- 19. 19 ©2015QUALTRICSLLC. www.jasonlauritsen.com 3. Design people processes to foster healthy relationships.
- 21. 21 ©2015QUALTRICSLLC. www.jasonlauritsen.com Sheila, I’m rating you 3.0 as a friend this year.
- 22. 22 ©2015QUALTRICSLLC. www.jasonlauritsen.com Are we building a relationship? Recruiting Onboarding Policy design and enforcement Feedback and performance Communication
- 23. 23 ©2015QUALTRICSLLC. www.jasonlauritsen.com 4. Declare your intentions.
- 26. 26 ©2015QUALTRICSLLC. www.jasonlauritsen.com What do your employees hear you say?
- 27. 27 ©2015QUALTRICSLLC. www.jasonlauritsen.com 1. Understand what makes for a healthy relationship. 2. Create space for the relationship to form. 3. Design people processes to foster healthy relationships. 4. Declare your intentions.
- 28. 28 ©2015QUALTRICSLLC. www.jasonlauritsen.com www.gettalk.at/relationship A Gift for You Enter your email to receive a copy of the slides and a free chapter from Social Gravity: Harnessing the Natural Laws of Relationships.
Notes de l'éditeur
- To provide a little context for how I ended up here talking to you about love today requires a little background. For those of you who may not know Quantum Workplace, we have an employee feedback platform our clients use to make their workplaces better ever day. Specifically we known for our employee engagement survey science and technology. In addition to our client work, we also use this platform to power nearly 50 best places to work programs across the US where we are the research partner. We collect well over a half million employee survey responses each year through this program. That means we get to peek inside over 5,000 companies each year to see what’s happening within their culture. Each spring we publish a trends report of what we discovered in this data during the past year. You can go download this year’s version from our website at Quantumworkplace.com if you’d like to give it a look. Each year, we uncover some interesting trends and insights. But, each year, some things remain consistent.