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3Q08 Letter to shareholders

Dear shareholders

The financial services sector witnessed unprecedented market
disruption in September and extraordinary changes to the
competitive landscape. These events created a very difficult
operating environment, particularly in investment banking. The
result in Investment Banking reflects further writedowns in our
leveraged finance and structured products businesses and
other losses resulting from the exceptionally adverse trading
conditions in September. This led to an overall net loss for
Credit Suisse in the third quarter of CHF 1.3 billion. While
understandable in the context of a difficult market environ-
ment, this result is clearly disappointing.
    Private Banking had strong net revenues, however, pre-tax
income of CHF 789 million was impacted by provisions total-
ing CHF 310 million relating to auction rate securities. The
strong inflow of net new assets of CHF 14.5 billion, compris-
ing CHF 11.3 billion in Wealth Management and CHF 3.2 bil-
lion in our Swiss Corporate & Retail Banking business, under-
scores the trust that clients place in Credit Suisse. While
trading positions in many areas of Investment Banking were          Brady W. Dougan, Chief Executive Officer (left),
                                                                    Walter B. Kielholz, Chairman of the Board of Directors.
negatively impacted, there was good client activity across
some businesses, including global rates, foreign exchange,
electronic trading and prime services, with the latter benefiting
from substantial new balances. Asset Management recorded a
pre-tax loss of CHF 58 million.
    Consistent with our strategy, we will continue to invest in
Private Banking and transform Investment Banking, reducing
our overall risk and diversifying our revenue streams. Our inte-        We expect the market environment to remain very chal-
grated model is well suited to mastering the challenges of the      lenging and we are cautious with regard to the outlook for the
new, competitive environment. In terms of cross-divisional col-     fourth quarter. However, we believe that Credit Suisse has the
laboration, we are encouraged to see that integrated bank           right business model, strategy and – most of all – people to
activities have contributed CHF 4.0 billion to our revenues this    succeed in a changed landscape and emerge even stronger
year to date.                                                       when the markets recover.
    We are very pleased to have reached an agreement with
the Swiss Federal Banking Commission regarding future cap-
ital targets and leverage requirements. In October, Credit          Yours sincerely
Suisse raised tier 1 capital from a small group of major
investors, the largest participant being Qatar Holding LLC.
This increased our tier 1 capital by approximately CHF 10 bil-
lion, taking the 10.4% tier 1 ratio as of September 30, 2008
to 13.7%, on a pro-forma basis.                                     Walter B. Kielholz            Brady W. Dougan
                                                                    October 2008
Financial highlights

                                                                                                      in / end of                  % change                    in / end of    % change

                                                                             3Q08          2Q08           3Q07           QoQ             YoY         9M08          9M07             YoY

Net income (CHF million)
Net income/(loss)                                                          (1,261)         1,215          1,302              –              –      (2,194)         7,220               –

Earnings per share (CHF)
Basic earnings per share                                                    (1.22)          1.18           1.27              –              –        (2.13)          6.86              –
Diluted earnings per share                                                  (1.22)          1.12           1.18              –              –        (2.13)          6.43              –

Return on equity (%)
Return on equity                                                            (13.1)          13.2           12.4              –              –         (7.5)          22.5              –

Core Results (CHF million)
Net revenues                                                                 3,109         7,830          6,020           (60)          (48)       13,958         28,392            (51)
Provision for credit losses                                                    131             45              4          191               –          327             37              –
Total operating expenses                                                     5,471         6,214          4,733           (12)            16       17,125         19,410            (12)
Income/(loss) before taxes                                                 (2,493)         1,571          1,283              –              –      (3,494)         8,945               –

Core Results statement of income metrics (%)
Cost/income ratio                                                            176.0          79.4           78.6              –              –        122.7           68.4              –
Pre-tax income margin                                                       (80.2)          20.1           21.3              –              –        (25.0)          31.5              –
Effective tax rate                                                            50.6          18.9           (2.5)             –              –         40.6           18.5              –
Net income margin                                                           (40.6)          15.5           21.6              –              –        (15.7)          25.4              –

Assets under management and net new assets (CHF billion)
Assets under management                                                   1,370.0        1,411.9       1,571.3           (3.0)        (12.8)       1,370.0       1,571.3          (12.8)
Net new assets                                                                 1.5          14.0           (9.7)             –              –         11.3           60.9              –

Balance sheet statistics (CHF million)
Total assets                                                           1,393,599 1,229,825 1,376,442                        13              1 1,393,599 1,376,442                      1
Net loans                                                                 248,659       234,731       226,959                6            10      248,659       226,959               10
Total shareholders’ equity                                                 39,023        36,848         41,965               6            (7)      39,023         41,965             (7)

Book value per share outstanding (CHF)
Total book value per share                                                   37.47         35.99          41.12              4            (9)        37.47         41.12             (9)
Tangible book value per share 1                                              26.68         25.84          30.16              3          (12)         26.68         30.16            (12)

Shares outstanding (million)
Common shares issued                                                      1,134.2        1,174.2       1,162.2              (3)           (2)      1,134.2       1,162.2             (2)
Treasury shares                                                             (92.8)       (150.5)        (141.6)           (38)          (34)         (92.8)       (141.6)           (34)
Shares outstanding                                                        1,041.4        1,023.7       1,020.6               2              2      1,041.4       1,020.6               2

Market capitalization
Market capitalization (CHF million)                                        56,596        52,740         86,576               7          (35)       56,596         86,576            (35)
Market capitalization (USD million)                                        54,759        50,952         74,290               7          (26)       54,759         74,290            (26)

BIS statistics
Risk-weighted assets (CHF million) 2                                      308,142       301,817       298,688                2              3     308,142       298,688                3
Tier 1 ratio (%) 2                                                            10.4          10.2           12.0              –              –         10.4           12.0              –
Total capital ratio (%) 2                                                     14.6          14.3           15.3              –              –         14.6           15.3              –

Number of employees (full-time equivalents)
Number of employees                                                        50,300        49,000         47,200               3              7      50,300         47,200               7

1
  Based on tangible shareholders’ equity, which is calculated by deducting goodwill and other intangible assets from total shareholders’ equity. Management believes that the return on
tangible shareholders’ equity is meaningful as it allows consistent measurement of the performance of businesses without regard to whether the businesses were acquired. 2 Under
Basel II from January 1, 2008. Prior periods are reported under Basel I and are therefore not comparable. For further information, refer to IV – Treasury and Risk management – Treasury
management.
Financial calendar and information sources

Financial calendar                                                                US share register and transfer agent
Fourth quarter /                                                                                                          Deutsche Bank
full year 2008 results                  Wednesday, February 11, 2009              ADS depositary institution              Trust Company Americas
Annual General Meeting                  Friday, April 24, 2009                                                            Broker Service Desk
Investor relations                                                                Address                                 Credit Suisse
Phone                                   +41 44 333 71 49                                                                  c/o Mellon Investor Services
E-mail                                  investor.relations@credit-suisse.com                                              P.O. Box 3316
Internet                                www.credit-suisse.com/investors                                                   So. Hackensack, NJ 07606
Media relations                                                                                                           United States
                                        +41 844 33 88 44                          US and Canada phone (toll free)         +1 800 301 35 17
E-mail                                  media.relations@credit-suisse.com         Phone from outside US and Canada        +1 201 680 66 26
Internet                                www.credit-suisse.com/news                E-mail                                  shrrelations@mellon.com
Additional information                                                            Swiss share register and transfer agent
Results and financial information       www.credit-suisse.com/results             Address                                 Credit Suisse Group AG
Printed copies                          Credit Suisse                                                                     Dept. GHBS
                                        Procurement Non-IT Switzerland                                                    CH-8070 Zurich
                                        RSCP 1 Publikationenversand                                                       Switzerland
                                        CH-8070 Zurich                            Phone                                   +41 44 332 26 60
                                        Switzerland                               Fax                                     +41 44 332 98 96




Cautionary statement regarding forward-looking information                        p further adverse rating actions by credit rating agencies in respect of
This report contains statements that constitute forward-looking state-              structured credit products or other credit-related exposures or of mono-
ments within the meaning of the Private Securities Litigation Reform                line insurers;
Act. In addition, in the future we, and others on our behalf, may make            p the ability of counterparties to meet their obligations to us;
statements that constitute forward-looking statements. Such forward-              p the effects of, and changes in, fiscal, monetary, trade and tax policies,
looking statements may include, without limitation, statements relating             and currency fluctuations;
to the following:                                                                 p political and social developments, including war, civil unrest or terrorist
p our plans, objectives or goals;                                                   activity;
p our future economic performance or prospects;                                   p the possibility of foreign exchange controls, expropriation, nationalization
p the potential effect on our future performance of certain contingencies;          or confiscation of assets in countries in which we conduct our operations;
   and                                                                            p operational factors such as systems failure, human error, or the failure to
p assumptions underlying any such statements.                                       implement procedures properly;
                                                                                  p actions taken by regulators with respect to our business and practices in
                                                                                    one or more of the countries in which we conduct our operations;
Words such as “believes,” “anticipates,” “expects,” “intends” and “plans”
                                                                                  p the effects of changes in laws, regulations or accounting policies or prac-
and similar expressions are intended to identify forward-looking state-
                                                                                    tices;
ments but are not the exclusive means of identifying such statements.
                                                                                  p competition in geographic and business areas in which we conduct our
We do not intend to update these forward-looking statements except as
                                                                                    operations;
may be required by applicable securities laws.
                                                                                  p the ability to retain and recruit qualified personnel;
   By their very nature, forward-looking statements involve inherent risks
                                                                                  p the ability to maintain our reputation and promote our brand;
and uncertainties, both general and specific, and risks exist that predictions,
                                                                                  p the ability to increase market share and control expenses;
forecasts, projections and other outcomes described or implied in forward-
                                                                                  p technological changes;
looking statements will not be achieved. We caution you that a number of
                                                                                  p the timely development and acceptance of our new products and services
important factors could cause results to differ materially from the plans,
                                                                                    and the perceived overall value of these products and services by users;
objectives, expectations, estimates and intentions expressed in such for-
                                                                                  p acquisitions, including the ability to integrate acquired businesses suc-
ward-looking statements. These factors include:
                                                                                    cessfully, and divestitures, including the ability to sell non-core assets;
p the ability to maintain sufficient liquidity and access capital markets;
                                                                                  p the adverse resolution of litigation and other contingencies; and
p market and interest rate fluctuations;
                                                                                  p our success at managing the risks involved in the foregoing.
p the strength of the global economy in general and the strength of the
   economies of the countries in which we conduct our operations, in partic-
                                                                                  We caution you that the foregoing list of important factors is not exclu-
   ular the risk of a continued US or global economic downturn in 2008 and
                                                                                  sive. When evaluating forward-looking statements, you should carefully
   beyond;
                                                                                  consider the foregoing factors and other uncertainties and events, as
p the direct and indirect impacts of continuing deterioration of subprime
                                                                                  well as the information set forth in our Form 20-F Item 3 – Key Infor-
   and other real estate markets;
                                                                                  mation – Risk Factors.
5520194 English

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credit suiss Letter to shareholders 3Q08

  • 1. 3Q08 Letter to shareholders Dear shareholders The financial services sector witnessed unprecedented market disruption in September and extraordinary changes to the competitive landscape. These events created a very difficult operating environment, particularly in investment banking. The result in Investment Banking reflects further writedowns in our leveraged finance and structured products businesses and other losses resulting from the exceptionally adverse trading conditions in September. This led to an overall net loss for Credit Suisse in the third quarter of CHF 1.3 billion. While understandable in the context of a difficult market environ- ment, this result is clearly disappointing. Private Banking had strong net revenues, however, pre-tax income of CHF 789 million was impacted by provisions total- ing CHF 310 million relating to auction rate securities. The strong inflow of net new assets of CHF 14.5 billion, compris- ing CHF 11.3 billion in Wealth Management and CHF 3.2 bil- lion in our Swiss Corporate & Retail Banking business, under- scores the trust that clients place in Credit Suisse. While trading positions in many areas of Investment Banking were Brady W. Dougan, Chief Executive Officer (left), Walter B. Kielholz, Chairman of the Board of Directors. negatively impacted, there was good client activity across some businesses, including global rates, foreign exchange, electronic trading and prime services, with the latter benefiting from substantial new balances. Asset Management recorded a pre-tax loss of CHF 58 million. Consistent with our strategy, we will continue to invest in Private Banking and transform Investment Banking, reducing our overall risk and diversifying our revenue streams. Our inte- We expect the market environment to remain very chal- grated model is well suited to mastering the challenges of the lenging and we are cautious with regard to the outlook for the new, competitive environment. In terms of cross-divisional col- fourth quarter. However, we believe that Credit Suisse has the laboration, we are encouraged to see that integrated bank right business model, strategy and – most of all – people to activities have contributed CHF 4.0 billion to our revenues this succeed in a changed landscape and emerge even stronger year to date. when the markets recover. We are very pleased to have reached an agreement with the Swiss Federal Banking Commission regarding future cap- ital targets and leverage requirements. In October, Credit Yours sincerely Suisse raised tier 1 capital from a small group of major investors, the largest participant being Qatar Holding LLC. This increased our tier 1 capital by approximately CHF 10 bil- lion, taking the 10.4% tier 1 ratio as of September 30, 2008 to 13.7%, on a pro-forma basis. Walter B. Kielholz Brady W. Dougan October 2008
  • 2. Financial highlights in / end of % change in / end of % change 3Q08 2Q08 3Q07 QoQ YoY 9M08 9M07 YoY Net income (CHF million) Net income/(loss) (1,261) 1,215 1,302 – – (2,194) 7,220 – Earnings per share (CHF) Basic earnings per share (1.22) 1.18 1.27 – – (2.13) 6.86 – Diluted earnings per share (1.22) 1.12 1.18 – – (2.13) 6.43 – Return on equity (%) Return on equity (13.1) 13.2 12.4 – – (7.5) 22.5 – Core Results (CHF million) Net revenues 3,109 7,830 6,020 (60) (48) 13,958 28,392 (51) Provision for credit losses 131 45 4 191 – 327 37 – Total operating expenses 5,471 6,214 4,733 (12) 16 17,125 19,410 (12) Income/(loss) before taxes (2,493) 1,571 1,283 – – (3,494) 8,945 – Core Results statement of income metrics (%) Cost/income ratio 176.0 79.4 78.6 – – 122.7 68.4 – Pre-tax income margin (80.2) 20.1 21.3 – – (25.0) 31.5 – Effective tax rate 50.6 18.9 (2.5) – – 40.6 18.5 – Net income margin (40.6) 15.5 21.6 – – (15.7) 25.4 – Assets under management and net new assets (CHF billion) Assets under management 1,370.0 1,411.9 1,571.3 (3.0) (12.8) 1,370.0 1,571.3 (12.8) Net new assets 1.5 14.0 (9.7) – – 11.3 60.9 – Balance sheet statistics (CHF million) Total assets 1,393,599 1,229,825 1,376,442 13 1 1,393,599 1,376,442 1 Net loans 248,659 234,731 226,959 6 10 248,659 226,959 10 Total shareholders’ equity 39,023 36,848 41,965 6 (7) 39,023 41,965 (7) Book value per share outstanding (CHF) Total book value per share 37.47 35.99 41.12 4 (9) 37.47 41.12 (9) Tangible book value per share 1 26.68 25.84 30.16 3 (12) 26.68 30.16 (12) Shares outstanding (million) Common shares issued 1,134.2 1,174.2 1,162.2 (3) (2) 1,134.2 1,162.2 (2) Treasury shares (92.8) (150.5) (141.6) (38) (34) (92.8) (141.6) (34) Shares outstanding 1,041.4 1,023.7 1,020.6 2 2 1,041.4 1,020.6 2 Market capitalization Market capitalization (CHF million) 56,596 52,740 86,576 7 (35) 56,596 86,576 (35) Market capitalization (USD million) 54,759 50,952 74,290 7 (26) 54,759 74,290 (26) BIS statistics Risk-weighted assets (CHF million) 2 308,142 301,817 298,688 2 3 308,142 298,688 3 Tier 1 ratio (%) 2 10.4 10.2 12.0 – – 10.4 12.0 – Total capital ratio (%) 2 14.6 14.3 15.3 – – 14.6 15.3 – Number of employees (full-time equivalents) Number of employees 50,300 49,000 47,200 3 7 50,300 47,200 7 1 Based on tangible shareholders’ equity, which is calculated by deducting goodwill and other intangible assets from total shareholders’ equity. Management believes that the return on tangible shareholders’ equity is meaningful as it allows consistent measurement of the performance of businesses without regard to whether the businesses were acquired. 2 Under Basel II from January 1, 2008. Prior periods are reported under Basel I and are therefore not comparable. For further information, refer to IV – Treasury and Risk management – Treasury management.
  • 3. Financial calendar and information sources Financial calendar US share register and transfer agent Fourth quarter / Deutsche Bank full year 2008 results Wednesday, February 11, 2009 ADS depositary institution Trust Company Americas Annual General Meeting Friday, April 24, 2009 Broker Service Desk Investor relations Address Credit Suisse Phone +41 44 333 71 49 c/o Mellon Investor Services E-mail investor.relations@credit-suisse.com P.O. Box 3316 Internet www.credit-suisse.com/investors So. Hackensack, NJ 07606 Media relations United States +41 844 33 88 44 US and Canada phone (toll free) +1 800 301 35 17 E-mail media.relations@credit-suisse.com Phone from outside US and Canada +1 201 680 66 26 Internet www.credit-suisse.com/news E-mail shrrelations@mellon.com Additional information Swiss share register and transfer agent Results and financial information www.credit-suisse.com/results Address Credit Suisse Group AG Printed copies Credit Suisse Dept. GHBS Procurement Non-IT Switzerland CH-8070 Zurich RSCP 1 Publikationenversand Switzerland CH-8070 Zurich Phone +41 44 332 26 60 Switzerland Fax +41 44 332 98 96 Cautionary statement regarding forward-looking information p further adverse rating actions by credit rating agencies in respect of This report contains statements that constitute forward-looking state- structured credit products or other credit-related exposures or of mono- ments within the meaning of the Private Securities Litigation Reform line insurers; Act. In addition, in the future we, and others on our behalf, may make p the ability of counterparties to meet their obligations to us; statements that constitute forward-looking statements. Such forward- p the effects of, and changes in, fiscal, monetary, trade and tax policies, looking statements may include, without limitation, statements relating and currency fluctuations; to the following: p political and social developments, including war, civil unrest or terrorist p our plans, objectives or goals; activity; p our future economic performance or prospects; p the possibility of foreign exchange controls, expropriation, nationalization p the potential effect on our future performance of certain contingencies; or confiscation of assets in countries in which we conduct our operations; and p operational factors such as systems failure, human error, or the failure to p assumptions underlying any such statements. implement procedures properly; p actions taken by regulators with respect to our business and practices in one or more of the countries in which we conduct our operations; Words such as “believes,” “anticipates,” “expects,” “intends” and “plans” p the effects of changes in laws, regulations or accounting policies or prac- and similar expressions are intended to identify forward-looking state- tices; ments but are not the exclusive means of identifying such statements. p competition in geographic and business areas in which we conduct our We do not intend to update these forward-looking statements except as operations; may be required by applicable securities laws. p the ability to retain and recruit qualified personnel; By their very nature, forward-looking statements involve inherent risks p the ability to maintain our reputation and promote our brand; and uncertainties, both general and specific, and risks exist that predictions, p the ability to increase market share and control expenses; forecasts, projections and other outcomes described or implied in forward- p technological changes; looking statements will not be achieved. We caution you that a number of p the timely development and acceptance of our new products and services important factors could cause results to differ materially from the plans, and the perceived overall value of these products and services by users; objectives, expectations, estimates and intentions expressed in such for- p acquisitions, including the ability to integrate acquired businesses suc- ward-looking statements. These factors include: cessfully, and divestitures, including the ability to sell non-core assets; p the ability to maintain sufficient liquidity and access capital markets; p the adverse resolution of litigation and other contingencies; and p market and interest rate fluctuations; p our success at managing the risks involved in the foregoing. p the strength of the global economy in general and the strength of the economies of the countries in which we conduct our operations, in partic- We caution you that the foregoing list of important factors is not exclu- ular the risk of a continued US or global economic downturn in 2008 and sive. When evaluating forward-looking statements, you should carefully beyond; consider the foregoing factors and other uncertainties and events, as p the direct and indirect impacts of continuing deterioration of subprime well as the information set forth in our Form 20-F Item 3 – Key Infor- and other real estate markets; mation – Risk Factors.