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HSBC FRANCE




Investor presentation
PETER BOYLES AND ERIC GROVEN   12 MARCH 2008
Forward-looking statements


• This presentation, including the accompanying slides and subsequent discussion, contains certain
  forward-looking information with respect to the financial condition, results of operations and business
  of HSBC France. This information represents expectations or beliefs concerning future events and is
  subject to unknown risks and uncertainties. This information is relevant as of the date on which it is
  provided. Additional detailed information concerning important factors that could cause actual results
  to differ materially will be available in the HSBC France Annual Report for the year ended 31 December
  2007 (will be filed with the AMF before 30 April 2008). Please further be advised that Regulation FD
  prohibits HSBC representatives from answering certain, specific questions during the Q&A session.
  You may get copies of the HSBC France document referred to above by visiting the AMF website at
  www.amf-france.org
• These materials do not constitute an offer to sell, or the solicitation of an offer to buy, any security of
  HSBC France or any other issuer




                                                                                                                2
HSBC – a powerful brand in France




• Excellent progress in establishing the brand since rebranding in November 2005
• Global Brand awareness(1) of around 60 % among target clients compared to just 16 % in November 2005,
  which increases to more than 75 % in the Paris region
• Considered the most dynamic bank(1) by more than 65 % of our target clients and by more than 80 % of our
  actual clients

(1) Source: Synovate survey (December 2007) – sample size of 300 with an annual revenue equal or higher than EUR36 000




                                                                                                                         3
HSBC France – financial overview (1)


  EURm                                                                                                               2007                        2006                       Variance
  Net operating income before loan impairment charges                                                                2 924                       2 642                            10,7%
                                                                                                                                                                                     ns(2)
  Loan impairment charges                                                                                                -52                         -10

  Net operating income                                                                                               2 872                       2 632                              9,1%
  Operating expenses                                                                                                -2 033                      -1 834                            10,9%

  Profit before tax                                                                                                     905                         817                           10,8%


  Cost Efficiency ratio                                                                                             69,5%                       69,4%
  Tier one ratio                                                                                                    8,86%                       9,87%


(1)   In this presentation, figures comprise the results of the HSBC France group together with HSBC Bank plc Paris branch (excluding intergroup funding costs) less intergroup capital gains.

(2)   Loan impairment charges                  2007         2006
      (EURm):
                                                  6           13
         Global Banking and Markets :
                                                -33          -25
                Commercial Banking :
                                                -22           -4
          Personal Financial Services :
                                                 -3            6
                     Private Banking :




                                                                                                                                                                                             4
HSBC France – financial overview – business breakdown(1)

  Net operating income before loan
                                                                                                2007                    2006                 Variance
  impairment charges (EURm)
  Global Banking and Markets                                                                     1 131                     941                      20.2%

  Personal Financial Services                                                                      957                     890                       7.5%

  Commercial Banking                                                                               715                     701                       2.0%

  Private Banking                                                                                  107                     105                       1.9%

  Other                                                                                              14                       5                          Ns

  Total                                                                                          2 924                  2 642                       10.7%


  Profit before tax (EURm)                                                                      2007                    2006                 Variance
  Global Banking and Markets                                                                       530                     452                      17.3%
  Personal Financial Services                                                                      130                     158                     -17.7%
  Commercial Banking                                                                               148                     185                     -20.0%
  Private Banking                                                                                    18                     17                       5.9%
  Other                                                                                              79                       5                          Ns
  Total                                                                                            905                     817                      10.8%

(1) In this presentation, figures comprise the results of the HSBC France group together with HSBC Bank plc Paris branch (excluding intergroup funding costs) less intergroup capital gains.




                                                                                                                                                                                               5
Personal Financial Services


                 • Acquisition of Erisa, now renamed HSBC Assurances France, and aggressive push to
                   develop Insurance sales through the branch network and internet (part of HBSC Group’s
                   Insurance strategy to grow insurance contribution to 20 % of Group profits)
                    – Life Insurance premiums: +9 % ( French market*: -3 %)
                 • Significant increase in new customers in 2007
                    – New customers: more than 90 000 (versus 2006)
                    – Of which, 70 % in strategic segments
                        – Students: x2 (partnerships with more than 120 business schools)
                 • Increasing outstandings: (higher growth rate than principal competitors)
                    – Deposits : +8 %
                    – Loans : +16 %
                    – Life Insurance : +11 %
                 • Competitive environment
                    – Margin pressures
                    – Competition to acquire new customers
                 • Relaunch of HSBC Premier in March 2008 after significant investments in training and
                   systems

                 *FFSA figures – January 2008


                                                                                                           6
Commercial Banking


               • Client base: +6 % versus 2006
               • Intensive marketing and advertising campaigns, mainly using the theme ‘Principal
                 Banker’
                 – Development of tailored products and services for different segments
                 – Online banking updated with the launch of a new website offering capabilities for international wire
                   transfers and operations in mutual funds
               • Competitive advantage of ‘international network’, with the support of the HSBC Group
                 – Great success of ‘UK Country Club’ and ‘China Country Club’
               • Increasing outstandings
                 – Deposits: +22 %
                 – Loans: +19 %
               • Competitive environment
                 – Competition pressures
                 – Improvement in credit margin towards the end of the year
               • Launch of Corporate Banking Centres (CBCs)
               • Appointment of experienced head and reinforcement of team with two Group appointees




                                                                                                                          7
Global Banking and Markets


                • Strong growth in revenues in volatile market conditions and with an increased cost of
                  liquidity
                • Strong performances mainly due to M&A, Fixed Income and Interest Rate Derivatives
                • Development of the three global platforms implemented in Paris:
                  – Equity Derivatives
                  – Interest Rate Structured Derivatives
                  – Liquid platform (European government bonds, agencies and euro vanilla derivatives)
                • Contribute to the success of the HSBC Group:
                  – HSBC Global Markets: Interest Rate Derivatives House of the Year (The Banker – October 2007)
                  – HSBC Global Markets: Rate House of the Year (mtn-1 – Global MTN Awards 2007)
                • Good results from Global Banking with excellent progress in developing the business
                  with large French corporates in France and internationally, demonstration of continuing
                  synergies
                • Asset management:
                  – AuM: +6 % at EUR89 billion
                  – Sustained development with institutional clients offsetting the outflows from corporates
                  – Strong innovation demonstrated by the specialised Asset Management subsidiaries: Sinopia (the
                    centre of the HSBC Group’s expertise in quantitative management) and Halbis
                • Market turbulence in H2 2007: very limited impact on Global Banking and Markets
                  results in France                                                                                 8
Private Banking


                  • New money from private clients: +11.4 % sustained by referrals from HSBC retail
                    banking in France
                  • AuM: EUR11.7 billion slight fall compared to 2006 linked to outflows from corporates
                  • Continued strong development with the Group on international business (+170 %)
                  • Success of new product offerings
                    – Structured products (outstandings x2 )
                    – Alternative funds launched in partnership with the Group (+70 %)
                  • Continuing strong growth in:
                    – Lending (+19.5 %)
                    – Life insurance (+7 %)
                  • Good performance of funds (awards):
                    – For the range:
                      – Corbeilles Mieux Vivre Votre Argent – ranked second – category Specialist Banks, over one year
                    – For individual product:
                      – Patrimoine: ranked first – French Equities – Grands Prix de la Gestion d’Actifs 2007




                                                                                                                         9
HSBC receives firm offer for regional banks in France


• Seven regional banks:
  – Société Marseillaise de Crédit (SMC)
  – Banque Chaix
  – Banque Marze
  – Banque de Savoie
  – Banque Dupuy de Parseval
  – Banque Pelletier
  – Crédit Commercial du Sud-Ouest (CCSO)




• Key figures (aggregate):                  • Potential buyer: Banque Fédérale des Banques Populaires
  – Total assets: EUR8 380
                                            • Terms of the offer: EUR2 100 million, ie PE 07 = 21x and BV 07 = 3.7x
    million
                                            • Future: in France, we have significant opportunities in Global Banking
  – Equity: EUR564 million
                                              and Markets, Private Banking, Asset Management, Insurance, Personal
  – Profit after tax: EUR100
    million                                   Financial Services, especially Premier, and Commercial Banking, through
                                              our HSBC-branded retail network. The more international nature of these
  – Staff: 2,950 employees
                                              businesses fits our stated strategy to focus our developed market
  – 400 branches
                                              operations on international connectivity

                                                                                                                        10
Systems and processes


• HSBC France has commenced numerous actions to improve its cost income ratio, and notably:
  – HUB: successful implementation on the Group Retail Banking system HUB for the HSBC platform (excluding HSBC Hervet which is
    planned in 2008)
  – Merger: legal and operational merger of the five HSBC-branded banks in 2008
  – Re-engineer the operational process, increase straight-through processing of centralised administrative operations and increase the use of
    global resource centres and offshoring as necessary
  – We will progressively adopt the One HSBC business model in France




                                                                                                                                             11
HSBC France – future


• A major opportunity for HSBC France, as well as the Group, in a large and low-risk market with significant
  international in and outflows
• Personal Financial Services
  – A mass-affluent-focused ‘bancassurance’ model
  – To reallocate and focus resources on Premier to grow three times as fast as the mass-affluent market supported by the Premier relaunch
    and enhancement of coverage, the value proposition range and marketing initiatives

• Commercial Banking
  –   To be the leading International Business Bank
  –   To be the leading bank for Corporates and MMEs (CBCs, Global Transactional Banking,...)
  –   To be the core banker to 50 % of our SME customers
  –   To increase our stock of micro-business customers by 50 %

• Global Banking and Markets
  – Continue to be a key part of the hub-and-spoke model
  – Integration of Global Banking to maximise local and global revenues

• Development of cross-selling and synergies through:
  – Retail connectivity within France: revenue generation between all product lines of business and the network
  – Other French domestic synergies between all product lines of business (eg Insurance with Asset Management and Global Banking and
    Markets)
  – International connectivity with the Group: France/Group, referrals/distribution/manufacturing

                                                                                                                                             12

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HSBC Paris Investor Roadshow

  • 1. HSBC FRANCE Investor presentation PETER BOYLES AND ERIC GROVEN 12 MARCH 2008
  • 2. Forward-looking statements • This presentation, including the accompanying slides and subsequent discussion, contains certain forward-looking information with respect to the financial condition, results of operations and business of HSBC France. This information represents expectations or beliefs concerning future events and is subject to unknown risks and uncertainties. This information is relevant as of the date on which it is provided. Additional detailed information concerning important factors that could cause actual results to differ materially will be available in the HSBC France Annual Report for the year ended 31 December 2007 (will be filed with the AMF before 30 April 2008). Please further be advised that Regulation FD prohibits HSBC representatives from answering certain, specific questions during the Q&A session. You may get copies of the HSBC France document referred to above by visiting the AMF website at www.amf-france.org • These materials do not constitute an offer to sell, or the solicitation of an offer to buy, any security of HSBC France or any other issuer 2
  • 3. HSBC – a powerful brand in France • Excellent progress in establishing the brand since rebranding in November 2005 • Global Brand awareness(1) of around 60 % among target clients compared to just 16 % in November 2005, which increases to more than 75 % in the Paris region • Considered the most dynamic bank(1) by more than 65 % of our target clients and by more than 80 % of our actual clients (1) Source: Synovate survey (December 2007) – sample size of 300 with an annual revenue equal or higher than EUR36 000 3
  • 4. HSBC France – financial overview (1) EURm 2007 2006 Variance Net operating income before loan impairment charges 2 924 2 642 10,7% ns(2) Loan impairment charges -52 -10 Net operating income 2 872 2 632 9,1% Operating expenses -2 033 -1 834 10,9% Profit before tax 905 817 10,8% Cost Efficiency ratio 69,5% 69,4% Tier one ratio 8,86% 9,87% (1) In this presentation, figures comprise the results of the HSBC France group together with HSBC Bank plc Paris branch (excluding intergroup funding costs) less intergroup capital gains. (2) Loan impairment charges 2007 2006 (EURm): 6 13 Global Banking and Markets : -33 -25 Commercial Banking : -22 -4 Personal Financial Services : -3 6 Private Banking : 4
  • 5. HSBC France – financial overview – business breakdown(1) Net operating income before loan 2007 2006 Variance impairment charges (EURm) Global Banking and Markets 1 131 941 20.2% Personal Financial Services 957 890 7.5% Commercial Banking 715 701 2.0% Private Banking 107 105 1.9% Other 14 5 Ns Total 2 924 2 642 10.7% Profit before tax (EURm) 2007 2006 Variance Global Banking and Markets 530 452 17.3% Personal Financial Services 130 158 -17.7% Commercial Banking 148 185 -20.0% Private Banking 18 17 5.9% Other 79 5 Ns Total 905 817 10.8% (1) In this presentation, figures comprise the results of the HSBC France group together with HSBC Bank plc Paris branch (excluding intergroup funding costs) less intergroup capital gains. 5
  • 6. Personal Financial Services • Acquisition of Erisa, now renamed HSBC Assurances France, and aggressive push to develop Insurance sales through the branch network and internet (part of HBSC Group’s Insurance strategy to grow insurance contribution to 20 % of Group profits) – Life Insurance premiums: +9 % ( French market*: -3 %) • Significant increase in new customers in 2007 – New customers: more than 90 000 (versus 2006) – Of which, 70 % in strategic segments – Students: x2 (partnerships with more than 120 business schools) • Increasing outstandings: (higher growth rate than principal competitors) – Deposits : +8 % – Loans : +16 % – Life Insurance : +11 % • Competitive environment – Margin pressures – Competition to acquire new customers • Relaunch of HSBC Premier in March 2008 after significant investments in training and systems *FFSA figures – January 2008 6
  • 7. Commercial Banking • Client base: +6 % versus 2006 • Intensive marketing and advertising campaigns, mainly using the theme ‘Principal Banker’ – Development of tailored products and services for different segments – Online banking updated with the launch of a new website offering capabilities for international wire transfers and operations in mutual funds • Competitive advantage of ‘international network’, with the support of the HSBC Group – Great success of ‘UK Country Club’ and ‘China Country Club’ • Increasing outstandings – Deposits: +22 % – Loans: +19 % • Competitive environment – Competition pressures – Improvement in credit margin towards the end of the year • Launch of Corporate Banking Centres (CBCs) • Appointment of experienced head and reinforcement of team with two Group appointees 7
  • 8. Global Banking and Markets • Strong growth in revenues in volatile market conditions and with an increased cost of liquidity • Strong performances mainly due to M&A, Fixed Income and Interest Rate Derivatives • Development of the three global platforms implemented in Paris: – Equity Derivatives – Interest Rate Structured Derivatives – Liquid platform (European government bonds, agencies and euro vanilla derivatives) • Contribute to the success of the HSBC Group: – HSBC Global Markets: Interest Rate Derivatives House of the Year (The Banker – October 2007) – HSBC Global Markets: Rate House of the Year (mtn-1 – Global MTN Awards 2007) • Good results from Global Banking with excellent progress in developing the business with large French corporates in France and internationally, demonstration of continuing synergies • Asset management: – AuM: +6 % at EUR89 billion – Sustained development with institutional clients offsetting the outflows from corporates – Strong innovation demonstrated by the specialised Asset Management subsidiaries: Sinopia (the centre of the HSBC Group’s expertise in quantitative management) and Halbis • Market turbulence in H2 2007: very limited impact on Global Banking and Markets results in France 8
  • 9. Private Banking • New money from private clients: +11.4 % sustained by referrals from HSBC retail banking in France • AuM: EUR11.7 billion slight fall compared to 2006 linked to outflows from corporates • Continued strong development with the Group on international business (+170 %) • Success of new product offerings – Structured products (outstandings x2 ) – Alternative funds launched in partnership with the Group (+70 %) • Continuing strong growth in: – Lending (+19.5 %) – Life insurance (+7 %) • Good performance of funds (awards): – For the range: – Corbeilles Mieux Vivre Votre Argent – ranked second – category Specialist Banks, over one year – For individual product: – Patrimoine: ranked first – French Equities – Grands Prix de la Gestion d’Actifs 2007 9
  • 10. HSBC receives firm offer for regional banks in France • Seven regional banks: – Société Marseillaise de Crédit (SMC) – Banque Chaix – Banque Marze – Banque de Savoie – Banque Dupuy de Parseval – Banque Pelletier – Crédit Commercial du Sud-Ouest (CCSO) • Key figures (aggregate): • Potential buyer: Banque Fédérale des Banques Populaires – Total assets: EUR8 380 • Terms of the offer: EUR2 100 million, ie PE 07 = 21x and BV 07 = 3.7x million • Future: in France, we have significant opportunities in Global Banking – Equity: EUR564 million and Markets, Private Banking, Asset Management, Insurance, Personal – Profit after tax: EUR100 million Financial Services, especially Premier, and Commercial Banking, through our HSBC-branded retail network. The more international nature of these – Staff: 2,950 employees businesses fits our stated strategy to focus our developed market – 400 branches operations on international connectivity 10
  • 11. Systems and processes • HSBC France has commenced numerous actions to improve its cost income ratio, and notably: – HUB: successful implementation on the Group Retail Banking system HUB for the HSBC platform (excluding HSBC Hervet which is planned in 2008) – Merger: legal and operational merger of the five HSBC-branded banks in 2008 – Re-engineer the operational process, increase straight-through processing of centralised administrative operations and increase the use of global resource centres and offshoring as necessary – We will progressively adopt the One HSBC business model in France 11
  • 12. HSBC France – future • A major opportunity for HSBC France, as well as the Group, in a large and low-risk market with significant international in and outflows • Personal Financial Services – A mass-affluent-focused ‘bancassurance’ model – To reallocate and focus resources on Premier to grow three times as fast as the mass-affluent market supported by the Premier relaunch and enhancement of coverage, the value proposition range and marketing initiatives • Commercial Banking – To be the leading International Business Bank – To be the leading bank for Corporates and MMEs (CBCs, Global Transactional Banking,...) – To be the core banker to 50 % of our SME customers – To increase our stock of micro-business customers by 50 % • Global Banking and Markets – Continue to be a key part of the hub-and-spoke model – Integration of Global Banking to maximise local and global revenues • Development of cross-selling and synergies through: – Retail connectivity within France: revenue generation between all product lines of business and the network – Other French domestic synergies between all product lines of business (eg Insurance with Asset Management and Global Banking and Markets) – International connectivity with the Group: France/Group, referrals/distribution/manufacturing 12