This document provides an introduction and overview of management principles. It begins with defining what a principle is, noting that principles are fundamental truths or beliefs that guide people towards objectives. It then discusses how principles are formed by individuals and adapted based on situations. While some principles like scientific laws do not change, managerial principles can evolve due to internal or external forces. The document outlines several characteristics of management, including that it is both an art and a science, requires planning, organizing, and goal setting. Finally, it emphasizes the importance of management in utilizing resources effectively and directing an organization to counter changes.

1. INTRODUCTION to management
Agenda!!
 Definition of management
 Functions of Management
 Characteristics of Management
 Professional Qualities –Manager
 Understand Importance of Management
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2. POM-Principle… Why ??
 What is a principle?
 Who defines them and How are these formed?
 Why are these principles required? Are there
any validations/thumb rules for laying down
these principles?
 Do principles change? If so -What are the
factors lead to changes?
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3. POM-Principle…
 What is a principle?
 It’s a fundamental truth or at least believed to be true
at a given time
 Who defines them and How are these formed?
 Each one of us have some other principle
 Depending upon the situation the person in- charge
defines
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4. POM-Principle…(contd)
 Why are these principles required? Are there
any validations/thumb rules for laying down
these principles?
 Guide (shows a direction) through to
achieve the desired objective/goal and to
overcome complexities
 There cannot a thumb rule principles, they
are all based on thought process, experience
and the need of that situation/time
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5. POM-Principle…(contd)
 Do principles change? If so -What are the
factors lead to changes?
 Some facts are universal
eg: Archimedes principles- which never
change
 However, managerial principles change with
the need of hour- could be due to internal or
external market forces
eg: Jet Airways - retrenchment issue
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6. What is Management ?
 What do we mean by “Manage” &
“Management”?
 Who is responsible for Management?
 What does a manager do?
 Why is management required?
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7. What is Management ?
 “Manage” & “Management”
 Manage:
 Art of getting things done
 Actions performed in pursuit of a objective/goal
eg; "Who is overseeing this project?“
 Management:
 Act of Managing an objective/goal (Project Manager)
 People/Technique/ Practice involved in managing or
controlling
 Who is responsible for Management?
 Each and everyone in responsible
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8. What is Management ? (contd)
 What does a manager do?
 The one who manages the operations and has
all the required organized knowledge of
science..i.e :POM
 Why is management required?
 To attain desired objective with minimum cost
and optimum use of resources
 Simplify complexities through :plan, direct, act ,
control
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9. Definition of Management
 Management is a process
of
 Forecasting
 Planning
 Organizing
 Controlling
various activities, people,
products etc. to
achieve a desired goal in the
best and the
cheapest way
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10. Class Exercise
 Open a retail mobile shop in a small
town with post sales services from the
same outlet. (Assume the shop space could be
provided at a location of preference)
1. Define your requirements
2. Manage Operations
3. What ‘s Next??... post step 2
Let us discuss the approach!!
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11. Functions of Management
Observation
 Key elements in the process
 Planning –Know the objective then plan for
What, When, How and Why and at what cost
 Organized- How is work distributed.
Departments /Sections
 Staffing –Right person at right place
 Communication- Internal/External
 Co-ordinate, control and direct
 Motivation
 Decision making
These are all management functions
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12. Characteristics Of Management (contd)
 It is an ACTIVITY and an ART of getting things
done using logical, personal skills. Manager
must posses the required scientific knowledge
to be able to deliver the expectations
 It is a continuous process . Management cannot
be static
 Management is the mirror of the organizations
leadership quality
 Linked to defined objectives/goals mainly to
maximize profit
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13. Characteristics Of Management (contd)
 Required universally across all industries
and departments , levels
 Management is a must for every
enterprise
 Every business needs a direction- This is
given by management
 Management is the decision making
engine
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14. Characteristics Of Management
 Art as well as science  Maximizing Profit
 Management is an activity  Decision Making
 Continuous Process  Profession
 Achieving Pre-Determined  Universal Application
Objectives  Getting things done
 Organized Activities  Team work
 Factor of Production  Management as a career
 System of activity  Direction & Control
 Management is a discipline  Dynamic
 Purposeful Activity  Needed at all levels
 Distinct Entity  Leadership quality
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16. Definition of Manager
 A Manager is a person who
 Plans
 Organizes
 Leads and controls human, financial and
information resource etc
in the most efficient and effective pursuit
of specified organizational goal.
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17. Qualities of a Manager
 Intellectual skills
 Technical skills
 Human Skills
 Ethical skills
 Interactive skills
 Emotional skills
 Communication
skills
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18. Qualities of a Manager (contd)
 Intellectual skills
 Logical thinking
 Able to understand the impact/s of
problem and probable causes
 Problem solving
 Ability to breakdown problem statement
into issues and identify the cause in order
to solve it
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19. Qualities of a Manager (contd)
 Technical skills
 Ability
to guide and train team member to
perform a task
 Must posses t he required technical skill set
to be able to take informed decisions
 Technical
skills helps the manager
understand the areas of impact
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20. Qualities of a Manager (contd)
 Human Skills
 Ethical Skills
 Ability to discriminate right and wrong
 Interactive skills
 Effective communicator
 Few skills – Influencing, motivation,
bargaing, discipline, conflict Resolution
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21. Qualities of a Manager (contd)
 Emotional Skills
 Manager needs to manage people –Hence
must be emotionally smart
 Must be able to have good interpersonal
relation
 Ability to identify and handle feeling and
channelize the emotional energy into
motivation to drive towards the objective
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22. Qualities of a Manager (contd)
 Communication Skills
 Understand what to communicate , when , to
whom
 Medium of communication : When to
email/call/ personal meet etc.
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23. ‘M’s of any business
MANAGEMENT
MAN MONEY
MATERIALS MACHINES
METHOD MOTIVATION
MARKETS
Management is on TOP!!
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24. Importance Of Management
 Management has to Accomplish Group
goals
 Optimum Use of resources
 Realignment of business model/unit
 Quality of decision impact performance
 Integrate various interests
 Ensure organizations stability
 Counter Changes – Internal & external
 Internal- Attrition
 External- Changes caused due to market
conditions (US slowdown impact on IT and
exports)
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25. Importance Of Management ..(contd)
 Effective utilization of business
 Management directs the organization
 Day-day functioning
 Tackle problems to enhance performance
 Ensure harmony between internal teams
(workers) and external forces (customers ,
vendors)
 Resource development
 Drive innovation
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26. Administration and Management
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