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MARKETING
History Problem
Definition
Analysis Solution Conclusion
THE WALT DISNEY COMPANY
By 2006, The Walt Disney company had 4 business segments
MEDIA NETWORKS PARKS & RESORTS
STUDIO ENTERTAINMENT
DISNEY CONSUMER PRODUCTS
Disney brand was accused of contributing towards the growing
obesity epidemic
(Confectionery products, Uncontrolled eating habit)
Healthy foods for children
Disney need to reconsider the nutritional value of their
food products
Establish credibility with the government,
manufacturers, parents and nutritionist
Problem faced by disney
Children’s taste impact the consumption
Could Disney use it “magic” to switch children from sugary to
more nutritious diet ? Could they sustain ?
Problem Definition
Market analysis
Organized focus groups,
group sessions and
shopping trips with
mothers to size the
children’s food market.
Surveyed about the
disney character's and
the market share of
the company.
Disney
34%
Warner
10%
Nickelodeon
8%
Marvel
8%
Sanrio
7%
Lucas
5%
4Kids
5%
HIT
4%
Mattel
4%
Universal
3%
Pokemon
2%
Sesame
2%
Others
7%
0%
0%
Market Share
Needs and Wants
Needs
(Food)
Parents Wants
(Nutritious Foods)
Children Wants
(Tasty & Fun Foods)
The Household Decision-Making
Process for Children’s Products
Influencers
(children)
Communications
targeted at children
(taste, image)
Communications
targeted at parents
(nutrition)
Purchasers
(parents)
User
(children)
Information
gatherers
(parents)
Initiators
(parents,
(children)
Decision
makers
(parents,
children)
FOCUS GROUP FINDINGS:
1.there was a gap between “what moms bought”
and “what kids wanted”
2.peer pressure and advertising strongly influence
kids’ preferences
3.Mothers saw Disney brand as high quality,
trustworthy and familiar (strong brand loyalty)
Steps taken by Disney
 Established Disney Nutritional Guidelines
 Used three licensing and distribution models
June 2006, Disney Consumer Products ( DCP ) decided
to change the nutritional content of their product and
introduce new healthy foods for children under the
slogan of “Better for you”
Disney Nutritional Guidelines
Nutrition control
1. Controlled levels of added sugar
2. Contains no trans or hydrogenated fats
3. Promote fiber and calcium
4. Minimized use of additives
5. Prefer to use whole foods that are
intrinsically dense in nutrients
Reformulated some products,
shrinked portions for others
and phased out some products.
DCP’s Three Models of
distribution
Traditional Licensing Model
Sourcing
Products were designed and created by Disney but manufactured and
marketed by licensee)
Direct-to-retail (DTR)
(Entailed partnering directly with retailers bypassing wholesale licensees)
Approaches adopted by Disney
Offer products
which already
had broad
appeal
• Eg. Milk, peanut
butter
Already
healthy
products:
make them
more “FUN”
• Eg. Mold whole
wheat pasta into
character shapes
Use packaging
to improve
product
sampling
• Eg. Water bottles
in the shape of
characters
MADE A FRAMEWORK OF
HOW CHILDREN EAT
Made portfolio of products into 5
categories
Treats
Snacks
Beverages
Main meal
Side dishes
1
Calories were allocated to each category
2
Balanced it's portfolio so that 85% of it's
products could be classified as main meal, side
dishes, snacks or beverages and only 15% could
be categorised as treats.
3
POLITICAL ECONOMIC
SOCIAL TECHNOLOGY
Increasing concern of people
has been addressed
by USAD
DCP able to generate profit,
with an increase in the revenue
of food and beverage
Increased concern of
people about damaging
consequences of consuming
sweets and confectionary
on the health of children
PEST
DCP formulated new set
of products with
packaging of Disney
characters in a short time
PEST Analysis
Potential Internal Strengths Potential Internal Weaknesses
1. Corporation brand name has powerfully
distinguished itself nationwide as one of the best in
the entertainment business.
1. Growing critics from activists, parents, and
government believed that Disney companies
contributed to the growing obesity epidemic.
2. Well -known brand name that has lead to high
brand loyalty where Disney brand was synonymous
with fun and magic.
2. Licensing with McD.
3. Children familiar with Disney characters. 3. The packaged foods portfolio of Disney was mostly
sweets and treats.
4. The Little Mermaid, The Lion King and The Beauty
and the Beast-the only animated ever nominated
film for the Academy Award for Best Picture. The
Lion King won the Tony Award for best musical in
1997.
4. Disney doesn’t have their own manufacturing.
5. Disney held the top spots for the world’s most
valuable franchise characters.
6. Disney Consumer Products (DCP) was the world’s
largest licensor.
Company
Competitor
o Commodity produce:
Dole, Green Giant and Fresh Express
o Entertainment brands:
Nickelodeon Warner Bros Sesame Workshop Disney
Characters SpongeBob, Dora the
Explorer, The Fairly Odd
parents
Harry Potter, Looney
Tunes
Elmo, Grover,
Cookie Monster
Mickey Mouse,
Winnie the Pooh,
etc .
Networks Television channel
Nickelodeon
Sesame Street
public television
program
Film and Television
program
Collaboration Licensing partnership Ready Pac Del Monte Foods,
Sunkist
Kroger, Safeway
and Albertson’s
supermarket,
Carrefour, Wal-
Mart
Concept “Every fruit a kid would
want to eat with
Nickelodeon character”
“Healthier Snack
Alternative”, “The
Original Kid Pleasin’,
mom-lovin’ dippity
delicious snack!”
‘Healthy Habits for
Life”
“Better For You”
Customer
Geographic segmentation:
All over the world
Demographic segmentation :
Age : Children and adult
Gender : Male and Female
Psychographic : Lower class, Middle class, Upper class
Behavioral segmentation:
Taste Fun and “Magic”
Uses the behaviors and opinions of
others as useful information
Informational
When an individual fulfills group
expectations to gain a reward or
avoid a sanction
Normative
Individuals have internalized the
group’s values and norms
Value Expression
Type of Influence
Recommendations
Collaborate healthy foods with Disney programs
Healthy food campaign for parents
New character
Promotion through kindergarten
Collaborate healthy foods with Disney programs
Disney films shows healthy foods
consumed by the Disney’s characters to
affect the children who watched the
film to also consume healthy foods
Tell children who watch Disney’s
programs the disadvantages if they
consume non-healthy foods
Healthy Food campaign for parents
Parents must understand the importance and
advantages if their children consume healthy
foods on a right proportion
Tell the parents that Disney already has the
products that meets the healthy food
standards
Parents must also tell their children about the
advantage of healthy foods and give the
children healthy foods on the right proportion
New character
Disney could create new character that has the advantage of
healthy foods on their adventure. Children like adventure and
healthy foods could be a big part on their adventure
Promotion through kindergarten
Children must understand the advantage of healthy
foods and the amount of foods they must consumed
Create children’s habit to eat healthy foods since
kindergarten
The application of good business development
strategies defines the success of DCP. The
development of products in accordance with the
current market requirements enables the company
to position itself as the leader in the healthy food
production which has the potential to sustain the
business model
Key to getting children to eat
healthier food
Kids have to like it taste good
Moms like it too nutritious
Disney Case Study
Disney Case Study

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Disney Case Study

  • 3. THE WALT DISNEY COMPANY
  • 4.
  • 5. By 2006, The Walt Disney company had 4 business segments MEDIA NETWORKS PARKS & RESORTS STUDIO ENTERTAINMENT DISNEY CONSUMER PRODUCTS
  • 6. Disney brand was accused of contributing towards the growing obesity epidemic (Confectionery products, Uncontrolled eating habit) Healthy foods for children Disney need to reconsider the nutritional value of their food products Establish credibility with the government, manufacturers, parents and nutritionist Problem faced by disney Children’s taste impact the consumption
  • 7. Could Disney use it “magic” to switch children from sugary to more nutritious diet ? Could they sustain ? Problem Definition
  • 8. Market analysis Organized focus groups, group sessions and shopping trips with mothers to size the children’s food market. Surveyed about the disney character's and the market share of the company.
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  • 12. Needs and Wants Needs (Food) Parents Wants (Nutritious Foods) Children Wants (Tasty & Fun Foods)
  • 13. The Household Decision-Making Process for Children’s Products Influencers (children) Communications targeted at children (taste, image) Communications targeted at parents (nutrition) Purchasers (parents) User (children) Information gatherers (parents) Initiators (parents, (children) Decision makers (parents, children)
  • 14. FOCUS GROUP FINDINGS: 1.there was a gap between “what moms bought” and “what kids wanted” 2.peer pressure and advertising strongly influence kids’ preferences 3.Mothers saw Disney brand as high quality, trustworthy and familiar (strong brand loyalty)
  • 15. Steps taken by Disney
  • 16.  Established Disney Nutritional Guidelines  Used three licensing and distribution models June 2006, Disney Consumer Products ( DCP ) decided to change the nutritional content of their product and introduce new healthy foods for children under the slogan of “Better for you”
  • 17. Disney Nutritional Guidelines Nutrition control 1. Controlled levels of added sugar 2. Contains no trans or hydrogenated fats 3. Promote fiber and calcium 4. Minimized use of additives 5. Prefer to use whole foods that are intrinsically dense in nutrients Reformulated some products, shrinked portions for others and phased out some products.
  • 18. DCP’s Three Models of distribution Traditional Licensing Model Sourcing Products were designed and created by Disney but manufactured and marketed by licensee) Direct-to-retail (DTR) (Entailed partnering directly with retailers bypassing wholesale licensees)
  • 19. Approaches adopted by Disney Offer products which already had broad appeal • Eg. Milk, peanut butter Already healthy products: make them more “FUN” • Eg. Mold whole wheat pasta into character shapes Use packaging to improve product sampling • Eg. Water bottles in the shape of characters
  • 20. MADE A FRAMEWORK OF HOW CHILDREN EAT Made portfolio of products into 5 categories Treats Snacks Beverages Main meal Side dishes 1
  • 21. Calories were allocated to each category 2
  • 22. Balanced it's portfolio so that 85% of it's products could be classified as main meal, side dishes, snacks or beverages and only 15% could be categorised as treats. 3
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  • 25. POLITICAL ECONOMIC SOCIAL TECHNOLOGY Increasing concern of people has been addressed by USAD DCP able to generate profit, with an increase in the revenue of food and beverage Increased concern of people about damaging consequences of consuming sweets and confectionary on the health of children PEST DCP formulated new set of products with packaging of Disney characters in a short time PEST Analysis
  • 26. Potential Internal Strengths Potential Internal Weaknesses 1. Corporation brand name has powerfully distinguished itself nationwide as one of the best in the entertainment business. 1. Growing critics from activists, parents, and government believed that Disney companies contributed to the growing obesity epidemic. 2. Well -known brand name that has lead to high brand loyalty where Disney brand was synonymous with fun and magic. 2. Licensing with McD. 3. Children familiar with Disney characters. 3. The packaged foods portfolio of Disney was mostly sweets and treats. 4. The Little Mermaid, The Lion King and The Beauty and the Beast-the only animated ever nominated film for the Academy Award for Best Picture. The Lion King won the Tony Award for best musical in 1997. 4. Disney doesn’t have their own manufacturing. 5. Disney held the top spots for the world’s most valuable franchise characters. 6. Disney Consumer Products (DCP) was the world’s largest licensor. Company
  • 27. Competitor o Commodity produce: Dole, Green Giant and Fresh Express o Entertainment brands: Nickelodeon Warner Bros Sesame Workshop Disney Characters SpongeBob, Dora the Explorer, The Fairly Odd parents Harry Potter, Looney Tunes Elmo, Grover, Cookie Monster Mickey Mouse, Winnie the Pooh, etc . Networks Television channel Nickelodeon Sesame Street public television program Film and Television program Collaboration Licensing partnership Ready Pac Del Monte Foods, Sunkist Kroger, Safeway and Albertson’s supermarket, Carrefour, Wal- Mart Concept “Every fruit a kid would want to eat with Nickelodeon character” “Healthier Snack Alternative”, “The Original Kid Pleasin’, mom-lovin’ dippity delicious snack!” ‘Healthy Habits for Life” “Better For You”
  • 28. Customer Geographic segmentation: All over the world Demographic segmentation : Age : Children and adult Gender : Male and Female Psychographic : Lower class, Middle class, Upper class Behavioral segmentation: Taste Fun and “Magic”
  • 29. Uses the behaviors and opinions of others as useful information Informational When an individual fulfills group expectations to gain a reward or avoid a sanction Normative Individuals have internalized the group’s values and norms Value Expression Type of Influence
  • 30. Recommendations Collaborate healthy foods with Disney programs Healthy food campaign for parents New character Promotion through kindergarten
  • 31. Collaborate healthy foods with Disney programs Disney films shows healthy foods consumed by the Disney’s characters to affect the children who watched the film to also consume healthy foods Tell children who watch Disney’s programs the disadvantages if they consume non-healthy foods
  • 32. Healthy Food campaign for parents Parents must understand the importance and advantages if their children consume healthy foods on a right proportion Tell the parents that Disney already has the products that meets the healthy food standards Parents must also tell their children about the advantage of healthy foods and give the children healthy foods on the right proportion
  • 33. New character Disney could create new character that has the advantage of healthy foods on their adventure. Children like adventure and healthy foods could be a big part on their adventure
  • 34. Promotion through kindergarten Children must understand the advantage of healthy foods and the amount of foods they must consumed Create children’s habit to eat healthy foods since kindergarten
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  • 36. The application of good business development strategies defines the success of DCP. The development of products in accordance with the current market requirements enables the company to position itself as the leader in the healthy food production which has the potential to sustain the business model
  • 37. Key to getting children to eat healthier food Kids have to like it taste good Moms like it too nutritious