This document provides an overview of topics from an eMetrics Summit presentation on making yourself indispensable to your search marketing team. It discusses viewability and campaign types in display advertising, targeting and ad types in social media, redirects and URLs in SEO, and match types, cannibalization, and complementarity in paid search. It also describes the presenter's company's approach to training through a generalist model and emphasizing emotional intelligence.
1. Make Yourself Indispensable to
Your Search Marketing Team
eMetrics Summit NY – October 31, 2017
img source: huffingtonpost.com
2. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient
3. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient
5. Viewability
Greater than
or equal to
50% of pixels
in view for at
least one
second
img source: stateofdigital.com
Performance Display
6. Viewability – Video
2 continuous
seconds of the ad
played while still
meeting 50% pixel
requirements
img source: marketingland.com
Performance Display
7. So how do I use viewability to help
my marketing team?
Analyze viewability against performance
• Size
• Placement
• Site/Domain/Publisher
• Creative Type
• Mobile/Desktop/Tablet
• Engagement (Rich Media)
10. Measuring marketing objectives
against different goals
Build Awareness
Influence
Consideration
Drive Action Grow Loyalty
Get customers to: Get customers to:
Get customers to: Get customers to:
• See your ad
• Become aware of your brand
Measurement examples:
• Reach, Frequency, Viewability
• Brand awareness growth
• aided vs. unaided
• Engage with your content
• Visit your website (click/view-
through)
• Buy on your website/app
• Call/Visit your business
• Install your mobile app
• Purchase repeatedly
• Engage with your website/app
Performance Display
11. Measuring Lift
How do I know if this display stuff
really worked?
Delete this box and replace with image(s).
Delete this box and
replace with
image(s).
Delete this box and
replace with
image(s).
img source: jlg.com, curtislifts.com, stowe.com
Performance Display
12. Measuring Lift
PSA / Placeholder
Campaigns: split target
audience, run PSA ads to one
group creating a “control”
that wasn’t exposed to our
ads – measure lift. But…
img source: google search
Performance Display
13. Measuring Lift
Intent-to-treat: Ignore all exposure info in
treatment and control groups. Randomly divide
target audience and show ads to one list to
measure causal effect of the advertising. But…
Performance Display
img source: thinkwithgoogle.com
14. img source: webpacman.com
Measuring Lift
Ghost Ads: record when we
wanted to show the ad,
ensuring that control group
who would have been
exposed are comparable to
treatment group
Performance Display
16. Cross-Channel Impact
Does display have
an impact on the
performance of
other marketing
channels or vice-
versa?
Performance Display
Photo by Austin Chan on Unsplash
18. Cross-Channel Impact
Some Findings from Harvard &
Ozyegin
Performance Display
source: https://www.slideshare.net/gesterling/do-display-ads-influence-search
•Display advertising does indeed generate more search volume, clicks and
conversions
•Search ads don’t drive increased interaction with display ads, however
•The effect of display ad exposure on search may not be immediate but is
significant “after a period of two weeks”
•Marketers may not be correctly determining ROI and CPA by using common,
simplistic calculations and metrics
•There are budget-allocation implications from the researchers’ “dynamic” ROI
analysis that argue for a higher search spend
20. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient
22. What do you want to promote?
Websites, pages, apps, places
Paid Social
img source: adespresso.com
23. What do you want to promote?
Websites, pages, apps, places
Paid Social
img source: adespresso.com
24. What do you want to promote?
Websites, pages, apps, places
Paid Social
img source: adespresso.com
25. Paid Social
Right Rail
Once the persona
non grata of the
Facebook ad
family, the right
rail ad is making a
comeback
img source: giphy.com
26. Paid Social
Photo by Igor Ovsyannykov on Unsplash
Analyze Ad Copy
AdEspresso
analyzed nearly
40k Facebook ads
and found some
interesting results
27. Analyze Ad Copy
AdEspresso analyzed nearly 40k Facebook ads and
found some interesting results
Paid Social
AD TEXT
AD HEADLINE
LINK DESCRIPTION
28. source: https://adespresso.com/blog/we-analyzed-37259-facebook-ads-and-heres-what-we-learned/
•The most popular headline is just 5 words long
•Ad text are slightly longer at 14 words
•Link descriptions are 18 words on average
•Most popular/used words
•You, Free, Because, Instantly, New
•If you want to stand out, go negative
•Sentiment analysis may generate stronger reactions and more activity on
your ads – help solve a problem ”hate it when” “isn’t it awful”
•CTA’s aren’t used effectively
•Test, test, test, test – one ad won’t cut it
Paid Social
Analyze Ad Copy
AdEspresso analyzed nearly 40k Facebook ads and
found some interesting results
29. Photo by Eric Michael on Unsplash
Paid Social
Engagement
Engagement on
social media might
not matter for your
brand success
30. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient
40. • Landing Pages
• Page Titles
• Hostname
• Source
• Medium
• Campaign
• Content
• Organic Keywords
• Paid Keywords
• Browser
• Browser Version
• Geo Location
• Reverse Goal Path
Areas Where You Might See (not set)
SEO
img source: sciencemag.org
41. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient
42. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Paid Search
43. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Match Type Symbol
Example
Keyword
May show on
searches that
Example Search
Broad Match none data conference
include misspellings,
synonyms, related searches,
other variations
nyc dataa
conference
Broad Match
Modified
+keyword
+data
+conference
contain modified term (or
closer variations, but not
synonyms), in any order
data analytics
conferences
Phrase Match “keyword”
“data
conference”
are a phrase, and close
variations of that phrase
New York data
conference
Exact Match [keyword] [data conference]
are an exact term and close
variations of that exact term data conference
Paid Search
44. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Match Type Symbol
Example
Keyword
May show on
searches that
Example Search
Broad Match none data conference
include misspellings,
synonyms, related searches,
other variations
nyc dataa
conference
Broad Match
Modified
+keyword
+data
+conference
contain modified term (or
closer variations, but not
synonyms), in any order
data analytics
conferences
Phrase Match “keyword”
“data
conference”
are a phrase, and close
variations of that phrase
New York data
conference
Exact Match [keyword] [data conference]
are an exact term and close
variations of that exact term data conference
Paid Search
45. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Match Type Symbol
Example
Keyword
May show on
searches that
Example Search
Broad Match none data conference
include misspellings,
synonyms, related searches,
other variations
nyc dataa
conference
Broad Match
Modified
+keyword
+data
+conference
contain modified term (or
closer variations, but not
synonyms), in any order
data analytics
conferences
Phrase Match “keyword”
“data
conference”
are a phrase, and close
variations of that phrase
data conference
in New York
Exact Match [keyword] [data conference]
are an exact term and close
variations of that exact term data conference
Paid Search
46. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Match Type Symbol
Example
Keyword
May show on
searches that
Example Search
Broad Match none data conference
include misspellings,
synonyms, related searches,
other variations
nyc dataa
conference
Broad Match
Modified
+keyword
+data
+conference
contain modified term (or
closer variations, but not
synonyms), in any order
data analytics
conferences
Phrase Match “keyword”
“data
conference”
are a phrase, and close
variations of that phrase
New York data
conference
Exact Match [keyword] [data conference]
are an exact term and close
variations of that exact term data conference
Paid Search
47. Photo by Jamie Street on Unsplash
Let’s talk about
MATCH TYPES
Match Type Symbol
Example
Keyword
May show on
searches that
Example Search
Broad Match none data conference
include misspellings,
synonyms, related searches,
other variations
nyc dataa
conference
Broad Match
Modified
+keyword
+data
+conference
contain modified term (or
closer variations, but not
synonyms), in any order
data analytics
conferences
Phrase Match “keyword”
“data
conference”
are a phrase, and close
variations of that phrase
New York data
conference
Exact Match [keyword] [data conference]
are an exact term and close
variations of that exact term data conference
Paid Search
49. Email Cannibalization
Your fantastic marketing
automation campaigns
can sometimes
cannibalize from SEO
and Paid Search – but is
this bad? Yes? No?
Paid Search
50. Cannibalization of SEO
by Paid Search (and vice-
versa)
This isn’t true
based on
research and
anecdotal
evidence
img source: google.com
Paid Search
bit.ly/SEOSEMIncremental
51. I was not
aware of
your brand
img source: youtube.com
Paid Search
53. •Is there a page that SEO sees a very high conversion rate or high revenue
that is NOT being bid on by Paid Search?
Paid Social
Complimentary Paid Search
Are there opportunities within your site to improve
performance from paid or organic traffic?
54. source: https://adespresso.com/blog/we-analyzed-37259-facebook-ads-and-heres-what-we-learned/
•If you find high bounce, high traffic SEO pages, perhaps bidding on keywords
(as limited as this data is) and trying to send people to a different page?
•Using Search Console and AdWords together with teams to discover
untapped opportunities – create hypotheses and see if data reflects it – dig
into data and create hypotheses from that
Paid Social
Complimentary Paid Search
Are there opportunities within your site to improve
performance from paid or organic traffic?
•Is there a page that SEO sees a very high conversion rate or high revenue
that is NOT being bid on by Paid Search?
55. Agenda
Display
• Viewability, Campaign types & goals, Measuring lift, Cross-channel
Social
• Targeting, Ad types, Don’t call it a comeback, Post length,
”Engagement”
SEO
• Redirects, Old vs. New URL’s, Views, NotSetNotSetNotSet
Paid Search
• Match types, Cannibalization, Complimentary
How We Do It
• Elite Academy, Generalists, Emotional Quotient