How to Target & Land your Ultimate 1st Tech Job

copyright Real-Time Technology Solutions, Inc. 2006
how to target and
land your
Ultimate 1st Job
in
Technology
What you must and must not do to make sure you secure your dream job

About the presenter…
Bill Hayduk, Founder and CEO, RTTS
➢ Founder/CEO of software & services firm RTTS, the premier pure-play
QA & Testing organization since 1996.
➢ Business leader of QuerySurge, the smart data testing solution (and
software division of RTTS).
➢ Client base is the Fortune 500 and mid-tier firms. We've had successful
engagements at over 700 corporations.
Job History
• 24 years in technology related positions
• 4 years in senior IT/management consulting
• 11 years in financial services
Education
Master of Science, Computer Information Systems
Baruch College, Zicklin School of Business 1999
Bachelor of Arts, Economics
Villanova University 1983

So…how do you land your ultimate 1st job in Tech?
What you must and must not do to make
sure you secure your dream job

Statistics on the Tech Job Market
• 12 percent - the annual growth in tech jobs from
2018 to 2028 says the US Bureau of Statistics
• 11.8 million - net new tech employment in the
U.S.
• 261,000 - number of new jobs added in tech in
the past year
• 1.5 million - number of software and web
developers – the largest and fasting growing
category of tech jobs
• 2x - the median tech occupation wage is nearly
double the median national wage
• 525,000 - number of tech business
establishments in the U.S.; tech startups/new
business units launched in 2018 totaled 40,500

What our
customers need…
Candidates who… …are smart
…are friendly/personable
…are able to think on their feet
…understand technology
…work hard
…work well in a group setting
…pay attention to detail
…speak clearly
…have relevant job experience
(particularly with clients, i.e. bank teller, fast food, etc.)

“Choose a job you love, and you will never have to work a day in your life."
—Confucius, philosopher
"I've missed more than 9,000 shots in my career. I've lost almost 300 games.
26 times, I've been trusted to take the game winning shot and missed. I've
failed over and over and over again in my life. And that is why I succeed."
—Michael Jordan, basketball player
"Our greatest weakness lies in giving up. The most certain way to succeed is
always to try just one more time."
—Thomas A. Edison, inventor
“One important key to success is self-confidence. An important key to self-
confidence is preparation.”
—Arthur Ashe, tennis star
Interesting Job Quotes…

What Jobs are in Tech?
Perform research to find out which
positions are open in the market place.
Find out what skills are needed or those
positions.
• Visit sites job sites (i.e. Indeed, Monster)
• online magazines
• research analysts (Gartner, Forrester, etc.)

RTTS Recruiting Metrics
On-line Recruiting (Indeed, Smart Recruiter, Glass Door, etc.) 274:1 lukewarm
On-Campus Career Fairs 96:1 warm
On-Campus Recruiting (face-to-face interviews) 70:1 hot
Referrals 8:1 scalding
RTTS Recruiting Campaign Resumes: Hire ratio

Finding the Job Opening
• Contact friends/alumni in the industry –
referrals are the best way to get a job!
• Career services at school
• Indeed, Smart Recruiters, LinkedIn, Glass
Door, Monster, etc.
• Google the term “entry-level Technology
positions”, other terms

What Companies Should You Target?
“If, for your first job out of college, you cannot work for a
company who is the best in their industry, such as Goldman
Sachs or GE, I recommend working for a good, small firm
and learn everything that you can.”
- Jack Welch, ex-CEO of General Electric
(was voted CEO of the Year 5 years in a row)

Target a Position
• Understand what field you are
passionate about!
• Research all of the hot Tech positions
and select a few that fit your passion
• Learn everything you can about those
positions
• Tailor your resume and gain skills to
match those positions.
***Understand that all companies are
essentially tech companies now.
You do not have to work for Google, Microsoft,
or Facebook to work in Tech.

The Interview Process…

Develop Soft Skills
"Companies now want tech people who interact well with the rest of the
organization - talking to customers, understanding where tech projects fit
into the overall corporate strategy, and so on.
The days when IT staffers and managers could just be technical wizards with
bad people skills are over.”
- Fortune magazine
WORK ON YOUR
SOFT SKILLS!!!
leadership
communication
problem
solving teamwork
interpersonal
A great way to hone these are in group
projects, school clubs, part-time jobs
working with customers, etc.
Also, read about project, process, and
people management

Building a Great Resume
• No grammatical errors
• Have a clear opening paragraph that states your
objective
• Target the resume for a specific job
• Understand the job’s requirements
• Write a customized cover letter for each job that
shows your understanding of the company’s
business and latest challenges.
• REMEMBER – you are up against many other
resumes. Make sure yours is perfect!
Name
Objective (what type of career are
you looking for?)
Technical Skills (as they relate to
the specific position)
Related Job Experience
(preferably technical and/or
customer interaction)
Activities that highlight job
requirements (sports for
teamwork, debate for
presentation skills, etc.)
Education (highlight degree and
coursework that is relevant
to the position)

Build Your LinkedIn Brand
Create a LinkedIn profile
• Use your resume to build it
• Add a professional looking headshot
• Connect to your teachers, other students, any
co-workers
• Connect to mutual connections of the people
above
• Follow companies that you are interested in and
other leaders in the tech industry
• Add any slide decks or articles that you think
would enhance your brand
• Read and like posts and articles
• Join Tech groups that interest you
• Build your network!
• 1,700 connections
• 1,800 followers
• 16 articles written
• 1,000s of posts
• 2 slide decks
• I am a member of 50+ groups
• I follow dozens of companies
and influencers
• I am always engaged and I
always learn something new
This did not happen in a short period
of time and needs to be worked&
cultivated continuously.
My LinkedIn Account

Why Write a Cover Letter
A cover letter should be written for each job
application.
It will set you apart form those that do not write cover
letters & provide you with the vehicle to sell yourself.
In the cover letter:
• Match the company’s requirements with your skills
• State why you are a great fit
• Mention something happening at the company that
you read in an article or on their web site
• Show your interest in the job and the company
• Set yourself apart from other candidates
• Motivate the reader to interview you!!!

Interview Preparation
• Research the firm (history, current news,
products/services/key employees), the industry, the
interviewer (LinkedIn, if possible).
• Know your personal answers to typical interview
questions.
• Know what is going on in corporate technology
(this means brokerage, pharmaceutical, banks, insurance, retail,
etc. – NOT Apple phones, gaming, etc.)
• Brush up your coding skills
• Practice your presentation!

Show your Tech Knowledge of…
• corporate IT in general
• the vertical space that you are targeting (i.e. financial, pharma, retail, software, fintech, etc.)
• regulations that are driving technology
PERFORM RESEARCH!
Interview Preparation (continued)

Make sure you have answers to – that you practiced saying – before you get
interviewed
Sample Questions
• Tell me about yourself
• What do you know about our company?
• How well do you take direction?
• What are your outstanding qualities?
• What interests you most about this job?
• Why should we hire you?
• What are your IT strengths and weaknesses?
• Tell me about a challenge you've faced and how you dealt with it.
• How would your boss, co-workers or friends describe you?
• Give an example of where you have applied your technical knowledge in a practical
way.
Also, anticipate some curveball questions

Remember – this is a competition!!!
You are up against many others
• RTTS receives hundreds of resumes for 1 job
(typically 200 – 400)
• We reject those without cover letters, as we
require them
• We are very impressed with people who
research and know about:
– Our company
– Our industry and
– Current technologies
• But you still need to ne able to write code
for our job!

The Telephone Interview
• Sound positive - Do not ramble on, but do not be too
abrupt.
• Sell yourself – match your strengths to the job
requirements.
• Be Outgoing - Understand that the person cannot see
you, so speak clearly and be a little more outgoing than in-
person.
• Add Value - Make sure it is clear to the interviewer how
you would add value to their firm.

Face-to-Face Interview
• Practice before the interview
• Document 3 – 5 objectives prior to the interview
• Document a few good questions to ask the interviewer
• Appearance
– Formal Business Attire – Suits
– Comb your hair
– No excessive jewelry
– Do not wear piercings, visible tattoos, etc.
• Be on time – means 15 minutes early
• Handshake - firm
• Eye Contact with EVERYONE IN THE ROOM
• Concise answers
• Exude confidence
• Do not fidget
• Do not falsify or exaggerate
• Sell yourself – but not too hard
• At end of interview, shakes everyone’s hand
Yes ☺

Follow-up Interview(s)
• Repeat everything from initial interview
• Reference information gathered from
previous interview(s) and additional
research performed
• Summarize the value that you would add to
the firm
• Provide sample work if necessary
• Follow up with a ‘thank you’ email

Why Candidates Fail
• Grammar or spelling errors on resume
• Not following application directions (no
cover letter, etc.)
• Poor or inappropriate dress,
mannerisms, posture
• Late to the interview
• Bad answers
• No passion
• Poor communication skills
• No knowledge of position, company, etc.

Bad Answers to Interview Questions #1
Question: Why should we hire you?
Answer: “I don’t know”
Question: Tell us about an event that really challenged you?
Answer: “That’s a silly question”.
Question: Rate yourself on a scale from 1 to 10.
Answer: “I’m a 12”
Question: When would you be able to start?
Answer: “In a couple of months, I need to rest”.
Question: Would you accept the offer?
Answer: “Only if I do not get a better one”.
Question: What do you know about RTTS?
Answer: “Not much. I had to travel to get here and did not have time to look at you web site. I was hoping
you would tell me what you do”.
These are real answers on RTTS interviews

Bad Answers to Interview Questions #2
Why didn’t you wear a suit to the interview?
Answer, “It was hot outside”.
Why did you major in Computer Science?
Answer, “I didn’t know what I wanted to do and my brother told me to
try it”.
What are your weaknesses?
(We were amazed by the answers we got from this candidate)
“I tend to be late sometimes.”
“I lose focus when under pressure.“
“I have trouble meeting deadlines.”
“I like to goof off from time to time.”
This candidate still holds the all time record for weaknesses, listed at 4.
What would your friends say about you?
Answer: “My friends call me the happy moron”.

• References - Make sure they are someone of authority (not a
friend) and make sure, in advance, that they will say positive
things about you. Your potential employer will call them!
• Education – Do not lie about you GPA or degree. Your potential
employer will review your transcripts!
• Criminal – Not much wiggle room here if this is not clean. If there
is something negative, do research to find out your rights in your
state. Your potential employer will find out, so determine
whether to discuss it with the employer prior to them discovering
it.
• Social Media – Do not leave you social media open and post
pictures and comments that are unflattering! Again, companies
will research you.
Reference & Background Checks
Most companies check on references along with
educational & criminal records, and social media (we do!)

The Offer
• You usually are provided 3 business days
to decide.
• Make sure they are a credible company
with:
– A solid reputation
– Acceptable benefits
– A training program for entry-level employees
– Career development plan
• If this is the job you want, accept it.
Don’t let it slip away!!

Going forward…the new position
Good companies promote those who work harder and are more
dedicated than their peers. IT IS A COMPETITION!!!
• Get to work before your expected arrival time and stay past your expected
departure. Work hard!
• Do not expect to be a senior exec in 1 year.
• Learn as much as you can from those around you. Believe it or not, there is
tons to be learned about the industry, the technology and the sociology of
office politics.
• Find a mentor to guide you.
• Follow JFK’s inaugural speech “ask not what your company can do for you,
ask what you can do for your company”.
• Stay 2 years. You will learn much and still be young when you leave.
• Build up credibility with your peers and bosses. You will need their
recommendations when you move on to your next position.
• Learn a specific technology and vertical market (i.e. brokerage, pharma) well.
You will become irreplaceable!
• You are now ready to target the big time!!!

Summary
(What to Do to Land your Dream Job)
• Target the position you are passionate about
• Write a great resume and custom cover letter
• Network with alumni/friends/students
• Prepare for the interview – research!
• Practice questions, answers, soft skills
• Dress for success
• Provide strong references
• Follow-up with the interviewer
• Get your dream job!
And – when you start the new
job, work harder, smarter and
build a relationship pipeline
for the future!

Careers at RTTS

RTTS is constantly looking for bright minds to fill
our growing ranks of professionals.
We offer a variety of positions to choose from in
a number of functional areas to form a team
that delivers superior quality service to our
clients.
We are currently interviewing for the following
position on the next slide where you can learn
more about the job description and
qualifications.
Careers at RTTS

What You’ll Be Doing
Using your strong programming and analytical skills, you’ll be
responsible for coding custom solutions using cutting edge
automated functional and performance software solutions to
support complex software applications and architectures.
Other responsibilities include:
• Work alongside development teams to verify application
functionality, usability, scalability and data validity.
• Assist application owners with regression testing, script
testing, user acceptance testing and test architecture
support.
• Develop and maintain reusable code libraries to help
build streamlined and efficient development/testing
processes.
• Evaluate and analyze automation metrics, providing
feedback to developers, system architects and subject
matter experts.
• Assignments vary in length depending on our clients’
needs, providing you with the opportunity to learn new
technologies.
• Gain valuable exposure to many areas of business while
working with client teams and experienced RTTS mentors.
Entry-Level Software Test Engineer
What You Need
Must possess an undergraduate or graduate degree with a
concentration in Computer Science, Information Technology or
a related field. Other qualifications include:
• Proficiency in a mainstream programming language such as
Java, C++, C#, C, PHP, .NET, or other.
• Desire to learn and utilize emerging technologies while
working in a stimulating team environment.
• Professional appearance and the ability to communicate
clearly
Learn more about the position here>>

Our internal training program includes:
• An intensive initial training program, averaging 300+ hours, to build on
your formal education and prepare you for an exciting career in software
testing.
• You will receive day-to-day coaching and mentoring from senior
employees.
• Tuition reimbursement is offered to employees for continuing education
that is related to our business. RTTS encourages employees to pursue
educational opportunities to broaden your professional development
through degree-related or certification programs.
• Certification and training in RTTS-endorsed products from our alliance
partners and leading software companies, like IBM, Microsoft, Cloudera,
Oracle, Teradata, and others.
• Webcast training sessions will broaden your knowledge in key and
emerging subject areas.
• Attendance at professional conferences and seminars.
Initial Training & Education
RTTS provides all of its employees with the education necessary to meet our high standards of excellence. We
recognize that a successful career in technology requires a continual expansion of skills and knowledge, which is why
we are committed to providing our employees with the expertise they need to excel.

We want to build strong, lasting relationships with RTTS' employees. In addition to competitive
salaries and a dynamic work environment, we offer a host of other benefits.
RTTS provides a competitive benefits package to its employees and their families, including:
Company Benefits
Learn more about the Benefits here>>
• Paid Vacation / Sick / Holiday / Personal /
Bereavement days
• Employee Medical plan (Empire Blue Cross Blue
Shield)
• Dental plan
• 401k savings plan
• RTTS Sharing Plan (warrants in the event of
RTTS’ acquisition)
• Health Care Flexible Spending Accounts
• Dependent Care Flexible Spending Accounts
• Short and Long Term Disability
• Group Life Insurance
• Commuter Benefits
• Tuition Reimbursement
• Continuing Education Reimbursement
• many other Bonus Plan programs

RTTS Sharing Plan
Best Of Both Worlds
Many IT professionals dream of working for a
start-up with the opportunity to “hit the
lottery” through an acquisition or IPO. But they
usually opt for the safer route – working for an
established firm that has proven its longevity.
At RTTS, it’s the best of both worlds:
• A company that celebrates its longevity in
business (since 1996) and
• an incubated startup in QuerySurge
Your Own “Piece Of The Pie”
Should RTTS get acquired (we have had
quite a few offers and it has been
increasing rapidly), 15% of the sale price
of the company will flow to RTTS
employees.
Criteria:
• 2 years of tenure at RTTS
• Re-evaluation twice each year
The Valuation Of RTTS As A Firm
A firm’s value totally depends on:
• revenue and/or EBITA (earnings before interest,
taxes & amortization)
• ongoing revenue stream and
• the amount of intellectual property you have. But
it really boils down to how much someone wants
you.
Services firms typically trade for between 1x to 2x
revenue. Small firms usually trade at a higher
multiplier than larger firms.
Software firms, on the other hand, trade at 5x revenue
and up, with no upper ceiling.
RTTS is a combination of both – software & services.
The Future
We speak with Mergers &Acquisitions firms
frequently. QA & testing companies are very hot and
software companies in the Data/Analytics space are
very hot. Why not join us and prosper?

Professional Growth
RTTS has clear growth areas as employees progress through their career here.
• Functional Test Engineers – This is where most new employees begin their
career – in functional testing.
• Data Test Engineers – Using SQL skills and RTTS’ industry-leading data validation
& testing solution, QuerySurge, you will test Data (Hadoop and NoSQL data
stores), data warehouses, data migrations, and business intelligence reports for
data anomalies.
• Performance Testing Engineers – A technically demanding position that requires
planning, designing and running performance tests to validate web applications’
ability to handle thousands of user transactions while monitoring the system
load.
• Software Developers – Work on the QuerySurge team, adding value to the
premier data Testing solution in the data/analytics marketplace.
• Senior Engineers - Employees are encouraged to qualify for our Senior
Engineer status once milestones are hit and validations are passed.
• Team Leads - Senior Engineers that demonstrate strong initiative & leadership
ability are trained to manage a team of RTTS employees on client site. Team
Leads receive project-based bonuses.
• Class Instructors - Deliver training classes to our Fortune 500 clients. A bonus is
provided to all instructors.
RTTS encourages continuous personal and professional
growth and has created a foundation for helping you
succeed.
Our merit-based approach to career advancement places
the onus of growth upon each individual. Clearly defined
milestones lead you through important roles and
functions in the company.
Because we know that our long-term success will depend
upon yours, we make every effort to enhance your
progress along a clearly-defined career path.
You have access to courseware and software that are part
of your ongoing education program. RTTS has access to
all of our Alliance Partners’ software offerings, including:
• IBM
• Microsoft
• Micro Focus
• Oracle
• Teradata
• Cloudera
• HortonWorks
• MongoDB
• SAP
•many others

And we have fun...
• Monthly get-togethers
• Season Knicks tickets
• Poker games
• Video games
• Holiday party
• Company events
• Fantasy football league

Company Overview
RTTS is…
FAST FACTS
RTTS Founded:
May 1996
Location:
New York, NY (Headquarters)
Focus:
• Began as pure-play QA &
testing company
• Now, software & services
firm focused on data
testing
QuerySurge launch:
October 2012
QuerySurge Customers:
• 120+ customers in 17
countries
QuerySurge Partners:
• 11 Technology partners
• 14 global System Integrators
• 22 Consulting partners
The software division of RTTS is…

Advertising & Marketing
Acxiom Corporation
Aeroplan
eMaritz, Inc.
House Party, Inc.
Nielsen Media
NPD Group
Survey Sampling International
Synapse Group
Traffix, Inc.
Aerospace & Defense
Boeing
Honeywell
Lockheed-Martin
Northrop Grumman
Sikorsky Aircraft
Software
AEGIS
AMS-Rackley
Application Security, Inc.
ARGUS Software
Arkipelago Inc.
Blackberry (RIM)
Blue Star Software
CagEnt Corporation
Callixa Corporation
CBORD Group
Compuware Corporation
Dealogic PLC
Digital Infuzion
DP Solutions
Edcor Data Services
Hire.com
HP
Hyperion Solutions
IBM
Imprivata
Indicative Software
JM Family
Kintetsu Global IT
Mobius
Novell
OMTool
OPNET
Paisley Consulting
Pearson Education
Popkin Software
Prescient Systems
ProAct Technologies
Questerra
Reynolds & Reynolds
SAIC
SAS Institute
WorldNow
Energy & Utilities
American Electric Power (AEP)
American Water
Cobb EMC
Con Edison
Philadelphia Gas Works
PSE&G
Business Services
Andesa Services Inc.
Attorneys' Title Insurance Fund
Audium Corporation
ADP
Axispoint, Inc
Bogart Associates, Inc.
Bunk1.com
Cartus
CGI
CheckFree
Dunn Solutions Group
Edcor Data Services
FIT Systems
Hewlett-Packard Company
Hire.com
Innovative Engineering Solutions,
Inc.
Integrated Systems, Inc
Milliman
Questerra
Sapient Corporation
Software Testing Solutions
Spherion
TekSystems
Financial Services
A.G. Edwards
Alberta Pension Services
Amerex Brokers LLC
Ameriprise
Boston Capital
Cambridge Associates LLC
Capital One
CheckFree
CIT Group
Citigroup
Chase
CME Inc.
Credit Suisse
Deutsche Bank
Donaldson, Lufkin & Jenrette (DLJ)
Ernst & Young
Farm Credit Financial Partners
Fidelity Investments
First Nationwide Mortgage
Fiserv
Goldman Sachs
Intercontinental Exchange
JP Morgan Chase
Lehman Brothers
Merrill Lynch
Moody's Investors Service
Morgan Stanley
Reuters
SAC Capital Advisors
Susquehanna International Group
TD Ameritrade
Texas Municipal Retirement
Thomson Financial
TIAA-CREF
Toronto Stock Exchange
UBS
Banking
Bank of America
Bank of Tokyo-Mitsubishi
Citigroup
Claim Trust
Compass Bank
Deutsche Bank
Emigrant Savings Bank
JPMorgan Chase
National City Bank
Republic Bank of Trinidad and
Tobago
Wells Fargo
Education & Higher Learning
Cornell University
Duke University
Edison Learning, Inc.
State University of Illinois
SunGard Higher Education
SUNY Stony Brook
Temple University
The Princeton Review
UCLA
Pharmaceuticals
Astellas Pharma US, Inc.
Beckman Coulter
Bristol Meyer Squibb
Merck
McKesson Corporation
Millennium Pharmaceuticals
Pfizer
PPD
Schering-Plough
Wellpoint
Consumer Goods & Services
1800FLOWERS.COM
Apple Vacations
AutoTrader.com
Bally Total Fitness
Campbell Soup
Carnival Cruises
Christie's International
Coach, Inc.
Gap, Inc.
PepsiCo
Pleasant Holidays
PriceChopper
Priceline.com
Publix Supermarkets
QVC
S.P. Richards
Staples
Western Union
Media
CBS
Conde Nast Publications
EMI / Capitol Records
ESPN
Factiva
Houghton Mifflin Company
Lifetime Entertainment
Murray Media
National Geographic
NBC
Nielsen Media
NY Times
The EMI Group
Thomson West
Time
Trader Media Corporation
Turner Broadcasting
WorldNow.
Insurance
AIG
Aegis Insurance Services
AIR Worldwide Corporation
American National Insurance
Attorneys' Title Insurance Fund
AXA Equitable
Chubb
CUNA Mutual Group
Indemnity Company of Omaha
Commerce Insurance Company
Everest National Insurance
Florida Family Insurance
General Re Corporation
Guardian Life
John Hancock
Liberty Mutual
MetLife
Prudential
Tokyo Marine Management
Transamerica Reinsurance
Health Care
Assurion Health
BlueCross BlueShield of Tennessee
BlueCross BlueShield of Texas
Boston Scientific
Delta Dental of New Jersey
Empire BlueCross BlueShield
Health Care Service Corporation
InterMountain Health Care
Keystone Mercy Health Plan
Lancaster General
Massachusetts General Hospital
Medco
Medtronic, Inc.
Montefiore Medical Center
Orlando Regional Healthcare
Triple-S Management Corporation
…700+
***This is a partial list of our 600+ customers.

❑ Pure-play QA and testing company
❑ Seasoned experts in the fields of QA & Testing
❑ Highly skilled testers that are full-time (W-2) employees with
Computer Science degrees, programming skills, & 300+ hour
training
❑ Extensive knowledge base of code libraries, utilities,
processes, tools, architecture, etc.
❑ Key strategic alliances with industry-leading vendors provide
us with access & insight into products, services & trends
❑ Flexible Delivery On-Site or in the Cloud

”
“
RTTS QuerySurge Named to
Prestigious Big Data Top 50
QuerySurge, the leading data testing & validation
software for Big Data and Data Warehouses, was
named to Database Trends and Applications’ Big Data
50 - Companies Driving Innovation annual list
“RTTS is ranked #2 in the US and
#6 in the world as "The 10 Most
Popular Managed Testing Service
Providers in 2019".

Market Mover - ALM space
- analyst firm Voke
Customers of RTTS “reap tremendous benefits from the
collective professional services knowledge RTTS gleans.”
Cool Vendor
- analyst firm Gartner
RTTS “is squarely focused on driving quality”
Innovator Award
- analyst firm Voke
“RTTS' reputation for delivering valuable professional
services...shows its commitment to shattering barriers...within an
organization to deliver high quality software.”

For more information on interviewing with RTTS, visit www.rttsweb.com/about-rtts/careers
For information on RTTS job opportunities, visit www.rttsweb.com/about-rtts/careers/positions-at-rtts

How to Target & Land your Ultimate 1st Tech Job

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