1. Rachel Webster
Rachelrwebster@gmail.com
(832) 728-2393
References available upon request
Motivated and reliable finance professional with 8 years of experience providing outstanding performance in financial
analysis, department and personnel management, accounts receivable, and problem solving. Seeking a role of increased
responsibility and room for advancement.
Experience
Precision Medical Billing Houston, TX
Operations Manager April 2016- Present
Served as primary point of contact and liaison between clients, physicians and office staff to facilitate proper lines of
communication and quick problem resolutions
Analyzed and monitored insurance charges and payments throughout the month for over 30 multispecialty healthcare
providers and organizations, recognizing treads that effect client collections
Restructured the accounts receivable reporting process, developing a new system of managing outstanding claims,
reducing client AR and insuring all claims are worked in a timely manner
Prepared end of month reports, client collection reports, invoices, AR aging reports and outstanding collections
Explained variances in monthly financial reports to clients, highlighting market treads, opportunities for improvement
and identifying areas of weakness
Direct supervisor to a staff of ten, providing training, development, performance reviews and recommendations
Greater Houston Psychiatric Associates Houston, TX
Business Office Manager September 2013- April 2016
• Managed day to day activities of 6 offices with a staff size of 30 employees
• Preformed HR tasks including recruitment, hiring, training, employee benefits and yearly reviews
• Analyzed and interpret financial and operational data to measure and identify organizational wide improvement oppor-
tunities
• Post and reconcile insurance and patient payments, research and resolve incorrect payment, EOB denials and other is-
sues with outstanding accounts
• Implemented guidelines to measure the performance of business operations, prepared monthly financial reports and ag-
ing reports for insurance accounts receivable
• Generated bimonthly patient statements for outstanding balances, working with patients to set up payment plans
• HIPAA Trainer and Compliance Officer
Colorectal Surgical Associates Houston, TX
Patient Care Coordinator August 2011-May 2013
• Scheduled appointments for patients according to established procedures
• Collected and posted fees according to protocol; prepared and balanced daily financial registers and submitted all
forms and fees to the fiscal department
• Created and maintained statistical spreadsheets of new and referred patients
• Respected and maintained privacy of patients, assuring patients’ confidentiality at all times
• Provided efficient and professional telephone services
Rxedo Plano, TX
Account Manager January 2009- May 2011
• Prepared client prescription utilization reports
• Handled member service calls
• Produced client performance reports and presentations
• Conceptualized and implemented a new monthly reporting system
Education
Texas State University
Bachelors of Health Care Business Administration 2009
Technical Skills
• Advanced knowledge of electronic practice management systems including: Nextgen, Alteer, Medisoft, Kinnser,
Axxess, AdvancedMD, CradleRX, NueMD, AMS, Athenia and Redoc