3. Persona
● Name : Dr. Joanna Smith
● Age : 32
● Profession : Doctor of Internal
Medicine (Diabetes)
● Tasks : Providing appropriate
care
4. ● Does:
Measures them stoically,
inconsistently.
● Thinks:
Measuring wound may
or may not be easy
● Sees:
A small wound
● Feels:
Annoyed that measuring
the wound is hard