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Diploma - Formator
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Radu Dumitru Stanescu
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Recommandé
trabajo de tecnologia
Sebas, hector, brahian, alejandro
Sebas, hector, brahian, alejandro
bimbo007
Evaluacion
Evaluacion
moduloevaluacion
April Bogenschutz Resume 2016
April Bogenschutz Resume 2016
April Omohundro
Diploma - MBTI step II
Diploma - MBTI step II
Radu Dumitru Stanescu
To survive and flourish in the new digital world it’s not enough to provide desirable products and services - you have to win the hearts and minds of your audiences and distinguish yourselves from the competition. Whether your customers are members, students, clients, influencers or patients, this seminar will explore the opportunities and challenges in the end-to-end customer journey both online and offline. Cory Hughes (Head of Consultancy) and Tim O'Donnell (Director of Operations) will explain how you can adapt to your audience's changing needs using our CARE model of CX Fitness. CULTURE - Who owns the customer experience in your organisation? Why improving your customer experience, firstly means looking inward. ANALYSIS - What are the key issues and complaints your organisation face? Why understanding and acting on your data can help fix major issues in recruitment, sales and retention. RATIONAL – What product/service are you providing and how do your customers engage with you? Why meeting and exceeding expectations is critical to maintaining loyalty. EMOTIONAL – What makes you stand out from the competition? Why injecting personality into your brand and harnessing your customers ‘emotional mind’ will help create life-long advocates. - See more at: http://www.precedent.com/cxfeb2016#sthash.bsW1xkWZ.dpuf
CX: Survival of the Fittest seminar 24th February, London
CX: Survival of the Fittest seminar 24th February, London
Precedent
1ere édition du baromètre national sur l'activité des entreprises en QPV et ZRR
Baromètre de l'activité économique des territoires fragiles
Baromètre de l'activité économique des territoires fragiles
Yannis Lambourdière
2e edition
Baromètre de l'entrepreneuriat en QPV - Juin 2016
Baromètre de l'entrepreneuriat en QPV - Juin 2016
Yannis Lambourdière
lubricacion
Prueba de conocimiento lubricacion
Prueba de conocimiento lubricacion
PEDRO BENITEZ
Recommandé
trabajo de tecnologia
Sebas, hector, brahian, alejandro
Sebas, hector, brahian, alejandro
bimbo007
Evaluacion
Evaluacion
moduloevaluacion
April Bogenschutz Resume 2016
April Bogenschutz Resume 2016
April Omohundro
Diploma - MBTI step II
Diploma - MBTI step II
Radu Dumitru Stanescu
To survive and flourish in the new digital world it’s not enough to provide desirable products and services - you have to win the hearts and minds of your audiences and distinguish yourselves from the competition. Whether your customers are members, students, clients, influencers or patients, this seminar will explore the opportunities and challenges in the end-to-end customer journey both online and offline. Cory Hughes (Head of Consultancy) and Tim O'Donnell (Director of Operations) will explain how you can adapt to your audience's changing needs using our CARE model of CX Fitness. CULTURE - Who owns the customer experience in your organisation? Why improving your customer experience, firstly means looking inward. ANALYSIS - What are the key issues and complaints your organisation face? Why understanding and acting on your data can help fix major issues in recruitment, sales and retention. RATIONAL – What product/service are you providing and how do your customers engage with you? Why meeting and exceeding expectations is critical to maintaining loyalty. EMOTIONAL – What makes you stand out from the competition? Why injecting personality into your brand and harnessing your customers ‘emotional mind’ will help create life-long advocates. - See more at: http://www.precedent.com/cxfeb2016#sthash.bsW1xkWZ.dpuf
CX: Survival of the Fittest seminar 24th February, London
CX: Survival of the Fittest seminar 24th February, London
Precedent
1ere édition du baromètre national sur l'activité des entreprises en QPV et ZRR
Baromètre de l'activité économique des territoires fragiles
Baromètre de l'activité économique des territoires fragiles
Yannis Lambourdière
2e edition
Baromètre de l'entrepreneuriat en QPV - Juin 2016
Baromètre de l'entrepreneuriat en QPV - Juin 2016
Yannis Lambourdière
lubricacion
Prueba de conocimiento lubricacion
Prueba de conocimiento lubricacion
PEDRO BENITEZ
Starperformining
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Diploma - Canvas workshop
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