Rahul Yadav

New Delhi Area, India India

Astt. Manager at Convergys India Services Pvt. Ltd

Human Resources / Recruitment

Highly accomplished management professional with proven expertise in operations, workforce management, client interaction/support, service and support in the outsourcing industry, an effective people manager with great ability to motivate people and teams to achieve performance goals and productivity metrics An intuitive visionary adept at re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. Demonstrated proficiency in: • Performance Management/ Process Improvement • Program and Policy Implementation • Developing teams for professional growth • Communication and Emotional Intell...