RallyFwd Virtual Conference - Jenna Sandker, Memorial Sloan Kettering

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TWO SECRETS TO
TALENT ENGAGEMENT
IN A COMPETITIVE
MARKET
JENNA SANDKER
Candidate Experience Manager,
Memorial Sloan Kettering Cancer Center
#RALLYFWD
@JennaSandker
© 2019

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WHAT YOU’LL
LEARN
1. Everything old is
new again
2. Scaling with
easy-to-use tech
3. Access is
everything
© 2019© 2019

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ABOUT MEMORIAL SLOAN KETTERING CANCER
CENTER
• Founded in 1884
• 27 locations across New York City,
New Jersey, Westchester, Long
Island
• 17,500 Employees
• 2,600 hires in 2018

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HERE’S THE SECRET
1. Move fast
2. Provide a
high-touch
experience

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THE CHALLENGES AND
OPPORTUNITIES OF GROWTH

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OUR CHALLENGE
Organization
Growth
Employee
Driven
Market
Technology
Gaps

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Source: Mercer’s US Healthcare External Labor Market Analysis.
By 2025, the U.S. will likely have a
shortage of:
446,300 95,000 98,700 29,400
Home
Health
Aides
Nursing
Assistants
Medical & Lab
Technologists
& Technicians
Nurse
Practitioners

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MSKCC GROWTH

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MAKING IT HAPPEN

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TWO STORIES OF ENGAGEMENT
Careers
Website
Recruitment
Events

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CAREERS SITE

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EVENT STRATEGY
Access = Engagement

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PRO TIP
• Engage your hiring managers
before you schedule an event date

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CREATE AN EXPERIENCE

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RESULTS & LESSONS
LEARNED

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WHAT DIDN’T WORK
● Speed can open the door
for casual conversations
with candidates
● Not all tools allow for the
same level in employer
branding

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WHAT WORKED
• Candidates engage directly with
hiring teams and future colleagues
• We can provide more insight into the
work vs. online job description
• Candidates have an opportunity to
network amongst their peers

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RESULTS
Conversion to Applicant: Higher than healthcare industry standard
Quicker Process: 73% average candidate response rate via text message
Hires: Identified talent faster in hard to fill hiring areas
Content Engagement: Increased Social Interactions & Talent Pool
Members
*Bonus*: Happy Hiring Managers!

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LESSONS
LEARNED
• Candidates appreciate
access
• High touch engagement
can be scalable
• Growth can be an
opportunity to try new
things

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JENNA SANDKER
Talent Community Manager, Memorial
Sloan Kettering Cancer Center
Thank You!
/JennaSandker/
@JennaSandker
muchaj@mskcc.org