Ramco Services Resource Planning (srp)

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Services Resource Planning-Product Overview

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All Rights Reserved. © Copyright 2013. Ramco Systems.
Capital vs. Human Asset
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Are we trying to solve problems of a Human Asset intensive industry with
an ERP designed to address Manufacturing needs?

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Services Industry has specific needs
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ITeS/KPO •  Outcome / Output based accounting
•  Process view as against Project
•  Rate cards
•  Resource visibility and
demand and supply management
•  Contract and Rate Card
Management
•  Consultant Management
•  Supplier Direct Invoicing
Consulting
•  Resource Management
•  Accruals
•  Tracking DSO
•  Multi-Country / Multi-Currency
operations
•  MIS Dashboard
IT Services
Staffing •  Reconciliation and Billing challenges
•  Bulk handling – Recruitment / Payroll
•  Addressing multiple end-customer
operations

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And have a Hairball solution
With multiple points solutions
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OPERATIONS
CRM
ANALYTICS
HCM
PROJECT MGMT.
FINANCE
INVENTORY
Integration issues can be a serious drain… and information integrity… ‘Questionable’

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Imagine an integrated solution for Services Industry …
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Contract based work – T&M, Milestone engagements
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Managing Multiple currencies, multiple countries,
multiple projects
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Managing resource allocations and their time
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Workflow for approvals with exception limits
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Service billing for right amount at the right time based on
timesheet
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Customer based invoice formats
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Profitability at various dimensions like Business
segments, region, employee levels

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Ramco now offers …
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ERPSServices Resource Planning

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The Solution
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Project Mgmt.
& Tracking
Sales Procurement
HCM &
Payroll
Financials
Contact to Contract
Requisition to Release
Execution to Billing
Quote to Cash
C2C
R2R
E2B
Q2C

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RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE
Procurement Inventory Professional Services
Finance &
Accounting
HCM
Project
Management
Resource
Management
Timesheet
Management
Milestone
Management
Project Expense
Management
Project Budget
Procurement
Administration
Sourcing &
Purchasing
Services
Contract
Inventory
Administration
Warehouse
Management
Revenue
Recognition
Workforce
Management
Recruitment
Talent
Management
Employee
Development
Payroll &
Benefits
Planning
General
Accounting
Receivables
Management
Payables
Management
Fixed Assets
Management
Management
Accounting
C2C E2B
Consolidation
Enterprise Add-ons
Data UploadsEmbedded Workflow
Analytics eSignature
Device
Integration
SOA Integration
/ Collaboration
Advanced Reporting
Powered by Ramco VirtualWorks®
Mobility Extension Toolkit
Wizard Interface
Advanced Planning
& Optimization
Product Guide Rev. 23NOV2012
Workforce
Planning
Q2C R2R
Services PO
Project
Controlling &
Profitability
Project Asset
Accounting
C2C – Contact to Contract
E2B – Execution to Billing
Q2C – Quote to Cash
R2R – Requisition to Release
Lead
Management

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Contact to Contract - addresses the cycle from Sales till Contract
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Capture end to end activities to track the sales cycle from C2C
Full cost estimation & profitability simulations
Maintain Contracts, Terms, Billing Schedules
Manage customer engagement events , issues, & communication
Seamlessly hand off to execution and stay linked on delivery Analyze Pipeline and Opportunity status
Track service line success rates
Have complete Account Status visibility
Forecast Order Booking, Revenue, Resource Demand
MSA
SOW
Rate Card
Milestones
…
…

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Requisition to Release – Manages your resources optimally
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Skill and resource inventory
Demand consolidation across Projects, Pipeline , Forecast
Supply Visibility internal & external
Real time Resource Disposition view
Hiring Plan integrated with Demand Gap
Demand Supply Analysis
Resource and Infrastructure Utilization
Bench/Capacity gap analysis
Resource forecast

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Execution to Billing – streamlines your project operations & accruals
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Planned versus actual Costing
Real-time Project profitability
Cash Flow Projections and Residual efforts
Alerts and Events
Project revenue analysis
Execute to bill for T&M, Fixed Bid, Milestone Based work delivery
Plan and track performance against milestone and schedules
Book Times and report Work Completion, take them through approval workflows
Consolidate & Work / Time reporting and Generate Invoices with one click
egrate with Project Management: MS Project, Primavera, for detailed scheduling and
control

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Quote to Cash – Quantifies and help realize your earnings
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Profitability at Group, BU, LOB, and Delivery Center Level
AR, Ageing, DSO drillable to Sales Persons, Projects
Cash flow simulations for Project scenarios
Cost Controlling against Budgets
Revenue Recognition in line with IFRS & US/Indian GAAP
Multi Currency transactions in a project
Multi Finance Book, Multi Company Transactions and Consolidation
Integrated Accounting with Receivables and Payables
Budgetary Controls on Project Expenditure with Role Specific override facility

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Role Based Dashboards
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•   Billing & Collection
•   Manpower deployment plan
•   Residual Effort
•   Project status review
•   Time booking
•   Project Review Status
•   Order Booking per quarter –
multi dimensional
•   Time booking planned vs
actuals
•   Residual Efforts per project
•   Monthly Billing
•   Collection past due
•   Revenue booking details
•   Geo –wise cost & revenue
•   Revenue – Multiple
dimensions LOB, department
•   Quarterly Performance
•   Revenue & cost – geo &
quarter wise
•   New Customer & Sales
•   DSO
•   Margins Executive
Management
Finance
PMO
Project
Manager

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Key Differentiators
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Project Management tightly integrated with HCM & Financials
Comprehensive Project Tracking with revenue recognition
Support for both Milestone and T&M based project model
Optimized Resource Utilization across Projects
Multiple Currency, Multiple Company & Multiple Location
Configuration with global consolidation
Multiple Rate Cards Configuration
Integration with MS-Project/Primavera

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The MUSIC behind SRP
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16© Ramco Systems www.ramco.com
Mobility – Transactions on Mobile

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Workspaces – One screen does it all
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Recruiter HR Manager Project Manager
Employee Finance Manager Supervisor
Analy&cs
Visualiza&on
Transac&on
Op&miza&on
Role-‐Based
WorkSpaces

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All Rights Reserved. © Copyright 2013. Ramco Systems. 18
Casual
Leave
Privilege
Leave
Transactional
Analytics
Transaction History
Actual Data
Entry
Common
Actions
Frequently
Accessed
Functional
Groups

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Wizard Interface
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Making Business Social – using Online Collaboration
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•   Common platform for resources working on a
project to discuss and share ideas
•   Interactive knowledge sharing mechanism
•   Enhanced resource productivity and teamwork
•   Task assignment made quick and easy
•   Option to share a task among team members
•   Helps stay connected with customers

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Workforce Management aligned to business needs
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Loca&on
Based
QR
Code
Google
Maps
Loca&on
Based
NFC Cards
Phone as
a Kiosk

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Global payroll aggregation now with in-memory power
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Employee
Level Exceptions
Payroll
Payset, Process Period, Compensation,
Emplacement Details
Employee Setup
New Hire
Separation
Promotion / Transfer
Salary Accounting
Salary Payment
Performance
Incen&ves
Country
Specific
Tax
Expense
Claims &
Benefits
Paid Time
Off / Leave
Encash
AQendance
& Over&me
Loans &
Advances Awards &
Rewards
Arrears &
Increments
40+
Countries
Payroll
India APAC Australia MEA UK USA

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MINNAL - In-memory processing engine
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World’s Largest Staffing Company
India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients
Bulk Payroll Processing in the window 21st to 5th of the months
Tremendous rush to run Payroll to simulate Invoice Generation
Huge volumes lead to processing capacity outages
A Job that
usually took
was completed in
0 1 3 1 2 6
hrs min sec
0 0 0 4 0 2
hrs min sec

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Context Aware Analytics
24

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To handle multiple divisions with diversified business process
Able to manage multiple businesses staffing, recruiting, engineering services with a single
solution and flexible enterprise modeling. Client specific invoice formats made their life easy

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Managing multi-currency, multi-location operations through multiple disparate systems. Time
sheet based billing
Flexible taxation, timesheet integrated with billing gave an edge and improved their end to
end operations.

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Handling multiple disparate solutions, generating complex billing mechanism
Rate card configurator gave a huge relief through automated billing
Handling multi country and multi currency reduced the reconciliation efforts drastically

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Their HR Services are Project specific – leave, benefits, and payroll are tuned to the project at
hand
KPMG has been using it successfully for 3 years and believes that the level of automation /
accuracy has increased.

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Unique business processes, handling over 1500 client’ invoices & 50,000 associate’s payroll
Successfully connected all 75 branches across India Invoice and Payroll run successfully for
150,000 employees every month

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Thank you
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Ramco Services Resource Planning (srp)

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