11. Stop thinking of tech as an obstacle
Stop thinking of tech as an expense
Often takes time to realize your ROI
Look at your options
RULE #1 - INVEST IN TECHNOLOGY
12. 1.Grow With My Business?
2.Connect With Existing Tech
3.What are Support Options?
4.What Tech Are Others Using?
TECH INVESTMENT QUESTIONS
14. Your time is valuable
and limited
You are not a tech expert
Getting help is a
partnership
TECH RULE # 2 – GET HELP
15. 1.Do you know my industry
2.Do you have good referrals
3.How many years have you been in
business
4.Are you LISTENING to my needs
5.Do you have my best interest in
mind
WHAT TO ASK YOUR TECH EXPERT?
18. Be an educated
business owner
Ignorance is not
bliss.
Everything is hard
and confusing if
you aren’t trained
or informed
TECH RULE #3 – EDUCATE YOURSELF
20. Office Training Center: https://aka.ms/officelearning
Free resources from your vendor
Search Engines
SCORE, Chambers and other give many free (and fee
based) events
Hire a consultant to train you
SmartHustle.com, SmallBizTrends.com, Inc.com,
Entrepreneur.com
Free Workshops @ Local Microsoft Stores
TECH EDUCATION RESOURCES
25. RULE #5 – INVEST IN
SALES AND MARKETING
SOFTWARE
26. Segment your
customers
Sell the right thing to
the right customer at
right time
Everyone in the
company is smarter
RULE #5 – TREAT CUSTOMERS SPECIAL
“CRM”
41. File sharing
Real time communication (chat, video)
Presence – available? Not available?
Away?
Project and task management
Integration with other platforms
41
COLLABORATION AND COMMUNICATION