1. Raphael C. Jones
Chicago, Illinois 60653♦ (773) 359-3719 ♦ raphaelc.jones@gmail.com
I am a dynamic, self-directed, hand on professional with a ground up approach to problems. I’ve worked my way up
from a cabling guy to being one of the head network engineers at a large global company. My experience ranges
from datacenter infrastructure to project management of network redesign. I look forward to applying my skills to
your environment to push the company forward while continuing to learn new technologies.
Work Experience:
General Growth Properties – Chicago, IL
October 2014 – March 2015 (Contract)
Network Engineer
o Support a network comprised of over 100 malls nationwide and 800+ networking devices.
o Provision new switches for upgrades and expansions (i.e. Cisco Catalyst 2960)
o Work with cohorts and vendors to “test and turn up” new and upgraded internet circuits at malls.
o Configure Fortigate firewalls for the new internet circuits and verify that our cloud Wi-Fi provider can
communicate with all APs
o Communicate with various ISPs to troubleshoot and repair phone issues ranging from registering a new IP
phone to repairing a PRI after the number was removed.
o Configured phones, voicemail, Hunt groups, Auto Attendant, and speed dials on the following systems: Call
Manager and Unity Express, 3Com.
o Add guest accounts and whitelist clients on Aruba Wireless Controllers as well as provision IP address for
APs.
o Assist with the configuration of our CCTV systems on the network and troubleshoot all networking issues.
Nokia: Location and Commerce (Now branded Here Maps) – Chicago, IL
December 2011 – October 2014 (Contract)
Network Engineer (Promotion)
o Manage network of 4000+ users and 2900+ servers comprised of various locations including the US and
Europe.
o Configure and or manage 300 pieces of Cisco equipment composed mostly of Catalyst 4948/E and 3750
switches.
o Configure ports and VLANS/subnets as well as multicast on Cisco core switches composed of Catalyst 6509
Nexus 7018 and 7010
o Configured and deployed Nexus 5596UP cluster with Nexus 2248TP fabric extensions. Set up VPC links and
keep-alive.
o Configured a Nexus 6001 pair with and without config-sync and with VPC/Enhanced VPC. Downlink
switches were Nexus 2248TP and 2232PP switches in a dual homed environment.
o Preform initial configuration for Cisco UCS 6296UP fabric interconnects.
o Used F5s to do the following: Create VIPs, implement SSL, HTTP redirects, create iRules for reverse proxy
and URI specific redirect via the switch –glob command.
o Configured interfaces and ACLs on Cisco ASA Firewalls via ADSM and CLI.
o Work with developers to configure firewall configurations for applications communicating with Amazon
Web Services (AWS) on both internal and AWS firewalls.
o Create Ether channel uplinks (trunks) to local and core switches.
o Added jumbo frames to portions of the network.
o Set up monitoring sessions on cores for packet sniffers.
o Assist in readdressing company’s entire network comprised of workstations, printers, servers, and switches.
o Use Call Manager to configure new users IP phones.
o Deploy new VLANs and move servers to new networks.
o Document all network changes.
Navteq (Later acquired by Nokia) – Chicago, IL
April 2010 – December 2011 (Contract)
Computer Operations Technician
o Conduct the daily backups using the Quantum Scalar i2000 tape library.
o Perform memory, storage, and HBA upgrades on various Dell and Sun servers including PowerEdge r410-
710 family and SunFire x4600.
o Install and configure Cisco Catalyst 4948 switches. Power and Network (Ethernet and fiber) all new company
servers as well as rack and remove others.

2. Raphael C. Jones
Chicago, Illinois 60653♦ (773) 359-3719 ♦ raphaelc.jones@gmail.com
o Perform monthly error and the annual inventory report on all servers.
Education:
DeVry University - Chicago, IL
Bachelor of Science in Network and Communications Management - February 2010
Associate of Applied Science in Network Systems Administration/HS Diploma – June 2008