Presentations from eCompliance's annual conference: NXT 2019. Presentations include: - Customer Showcase: Roseburg Forest Products, John Myers - Customer Showcase: Avenge Energy Services, Andrew Bursey - eCompliance Session: Safety Program Reporting vs. Safety Performance Reporting - Marta Montero, Sr. Success Coach, eCompliance - The Future of eCompliance - Harish Pandian, Director of Product, eCompliance

1. OCTOBER 3 — 4 | SAN DIEGO, CA
The
Future
of EHS

2. Opening Remarks

4. Customer
Showcase
R O S E B U R G F O R E S T P R O D U C T S

5. CULTURE CHANGE John Myers
Corporate Director, EHS

6. True Passion
• Passion is contagious
• Be a leader that is recognized as a safety champion
• Gain credibility – street cred – know your business
• Influence positive change
• Don’t get put in the corner – “the safety guy”
• Grow leaders that have a specialty in safety
• Are you up for this or do you need to find your champion?

7. Honor Current state
• The current state is what it is
• Complaining does not make change happen
• Be truly excited about what can be the new norm
• Success and failure is dependent on your attitude

8. Establish visible vision
• What’s the end goal? What does it look like?
• Make it simple, real and relatable
• Capture the benefit
• People are visual
• Benchmarking internal and external successful organizations
• Share/communicate everywhere

9. Channel your inner salesman
• Sell product, idea, project, concept
• People business not compliance
business
• Culture is changed through
influence
• Be a great salesperson (you and
your team)

10. Send it Home

11. Optimize teamwork
• Partner with those that
support the effort
• Utilize their help and achieve
localized culture change
• Showcase those wins
• Create a snowball effect
Find Your Allies

12. Optimize teamwork

13. Optimize teamwork
• Wake up wanting to be winners
• Everyone wants to be successful
– you just need to show them
what that looks like
• Capitalize on competitive spirit
as part of your culture change
Create healthy internal competition

14. Optimize teamwork
Monthly Safety Challenge

15. Optimize teamwork
Monthly Safety Challenge Impact

16. Run,
recognize,
revise your
plan
• Acknowledge roadblocks and speed bumps
• Address concerns head on
• Don’t cover up or be afraid of opposition
• Be empowered and act as agent for change
• Understand/manage feelings and concerns
• Create feedback loop
• Leverage partners

17. Run, recognize, revise your plan
1,150 fifteen-minute interviews

18. Run, recognize, revise your plan
Acknowledge And Respond to Feedback
[video]

19. Run, recognize, revise your plan
• Leadership Training
• Leaders need to be trained how
to be safety leaders
Course Correction

20. Run, recognize, revise your plan
• Ownership of safety
• Leaders and all team members
• Peer to peer accountability
Course Correction

21. Run, recognize, revise
your plan
Even Failure Can Drive
Positive Change

22. Embrace wins
• Public/private positive recognition
• Showcase and leverage your winners to motivate others
• 4 to 1 rule
• Promote visibility of culture change
• Train staff to recognize new form of success
• Spend time looking for success as you do for failure
• Make it a priority to recognize others!

24. Zero To The Core safety strategy across company and now a core value
Embrace wins

25. Rinse and Repeat

26. Summary
True passion
Honor current state
Establish visible vision
Channel your inner salesman
Optimize teamwork
Run, recognize, revise your plan
Embrace wins

27. Q&A
John Myers
Corporate Director, EHS
@ Roseburg
Thank
you!

28. Networking Break

29. Customer
Showcase
AV E N G E E N E R G Y S E V I C E S

30. Safety Program
Reporting vs. Safety
Performance Reporting
M A R TA M O N T E R O ,
S R S U C C E S S C O A C H
E C O M P L I A N C E

31. Agenda
1. Introduction
2. Goals of Reporting
3. Types of Reporting
• Safety Program vs. Safety Performance
• Corporate vs. Operational
• Reports vs. Dashboards
4. Reporting in eCompliance
5. Q&A

32. Marta Montero
• Senior Customer
Success Coach
• Enterprise Customers
• Excel Nerd
• Bridge Enthusiast

33. Why do we
Report on Safety?

34. • Corporate goals
• Compliance
• Continuous
improvement
• Drive behaviour
• Research
• Incentivization /
Rewards

35. What gets measured gets doneWhat gets measured gets done
^ ^
doesn’t doesn’t
/ /

36. TimelyActionable Visible

37. Types of Reporting
Safety Program Safety Performance

38. Safety Program Reporting
• Implementation of your safety program
• Quantitative (counts):
o Training
o Action Items
o Inspections
o Meetings
o Incidents

39. Safety Performance Reporting
• Quality of your safety program
• Qualitative insights from form details:
o Deficiencies in Inspections
o Action Item Completion Status
o Body parts involved in incidents

41. Corporate vs. Operational Reporting
Dimensions Operational Reporting Corporate Reporting
Scope Department Corporation
Focus Individual Corporation
Owner
Site / Facility Manager;
Safety Manager
Senior Leadership
Team; Safety Director;
Data Team
Time Frame Weekly / Monthly Quarterly / Annually
Actionability Immediate Long-Term
Presentation Configurable Reports Dashboards

42. Operational Reporting
• Safety Manager / Site Supervisor
• Departmental & Individual
• Weekly/Monthly
• Immediately Actionable
• Configurable Reports

43. Corporate Reporting
• Senior Leadership Team
• Company-wide
• Quarterly/Annually
• Long-Term Actionability
• Dashboards

44. Dashboards
• One-screen summary
visualization
• Consumed at a glance
• Focus on KPIs*
Reports
• Presentation of detailed
data set
• Require reading through
• Focus on KPIs*

46. Reporting in eCompliance
• Listing Views Charts
• Charts and Reports
• Standard Dashboards
• Report Library
• Editor Mode
• Configured Reports
• External BI
Simple
Complex
Safety
Intelligence

47. Let’s head over to
Safety Intelligence

48. Reports to Review in Safety Intelligence
• Forms > Inspection, Incident-Hazard and Meeting by Date (Chart)
• Safety Program reporting
• Showcase filters
• Forms > Inspection, Incident-Hazard & Meeting by Type and Title (Chart)
• Safety Program Reporting
• Showcase drill-down
• Forms > Average Form Sign Off (Chart)
• Safety Performance reporting
• Mixture of visualizations & data tables common in reports
• Forms > Incident Field Response
• Safety Performance Reporting
• Show how to use filters to save as new report
• Action Items > Action Item Workflow Statistics (Chart)
• Safety Performance Reporting
• Create a dashboard
• Total # of Inspections by Employee
• Top deficiencies
• Subscribe to dashboard

49. Lunch Break

50. H A R I S H PA N D I A N ,
D I R E C T O R O F P R O D U C T
E C O M P L I A N C E
The Future of
eCompliance

51. Innovation?

52. Cars

53. Cell Phones

55. “It’s embarrassing”
“It’s inconvenient or
takes too long”
“My co-worker will get
in trouble”
of workplace injuries
go unreported
50%
“What’s the point?”
Workers observes
4-5 hazards each day
– most go unreported

56. How will we overcome these barriers?
🎓
Education
🏆
Motivation
⚡
Empowerment

58. Assets are
involved in
30%
of incidents

61. The future starts now.

62. The future starts now.

63. Activity Feed

64. User Profiles

65. Hazards

66. High Fives

67. Push Notifications

68. Dashboards

69. User submit an average
of 3-5 Hazards/HiFi’s per
week
60 - 90 sec hazardsIncrease in retention
25%
Front line user engagement
is higher than supervisors
Increase in engagement
per user
50%

70. 0
5
10
15
20
25
30
35
40
Slips/Trips/Falls Housekeeping Weather Conditions Human Error
Hazard Categories
0
5
10
15
20
25
30
Helpful hand Following
procedures
Focused on task Going above and
beyond
High Five Categories
0
2
4
6
8
10
12
14
16
18
Clean up/organize
area
Take extra
time/use caution
Stay alert Stay focused Ensure tools are
put away
Watch out for
others
Corrective Actions Taken
Low
30%
Medium
28%
High
31%
Extreme
11%
Hazard Severity

71. AI + Machine Learning

73. DOWNLOAD LOGIN
Team Name: NXT2019
Username: firstname.lastname
Password: abc123
Access the eC Edge App

74. Closing Remarks
Free Time | 2:15 – 6:00PM
EHS Gala Begins at 6:00PM