2. Integrated Marketing Communication
•Integrated marketing communication refers to integrating all the methods
of brand promotion to promote a particular product or service among
target customers.
•In integrated marketing communication, all aspects of marketing
communication work together for increased sales and maximum cost
effectiveness.
•Integrated Marketing Communications (IMC) is an expansion of utilising
both modern and traditional marketing strategies, to optimise the
communication of a consistent message conveying the companies brand to
stakeholders (Kitchen & Burgmann, 2015)
•IMC is an approach to brand communications where the different modes
work together to create aseamless experience for the customer and are
presented with a similar tone and style that reinforces the brand’s core
message.
2
3. 3
Communication Mix
The Marketing Communications Mix is the specific mix
of advertising, personal selling, sales promotion, public relations, Event
and experience, publicity and direct marketing a company uses to pursue
its advertising and marketing objectives.
It is also called promotion mix.
5. 5
Factors influencing Communication
mix
• Types of product
• Use of product
• Complexity of product
• Purchase frequency and quantity
• Fund available
• Type of market
• Size of market
• Geographical area
• Stage of product life cycle
• Level of competition
• Promotional objective
• Price of product
• Desire of market Penetration
• Degree of product differentiation
6. 6
Product life cycle and Communication
Mix.
Pre-Introduction: Light advertising, pre-
introduction publicity
Introduction: Heavy use of advertising, public
relations for awareness, sales promotion for trial
Growth: Advertising, public relations, branding
and brand marketing, personal selling for
distribution
Maturity: Advertising decreases, sales promotion,
personal selling, reminder & persuasion
Decline: Advertising and public relations
decrease, limited sales promotion, personal selling
for distribution
7. Advertising
Any paid form of nonperson presentation and
promotion of ideas, goods, or services by an identified
sponsor.
Cost effective way to disseminate message to built
brand preference and/or educate people.
Identifying target market and buyer motive play vital role in
advertising.
Decision of 5M?
Mission
Message
Media
Money
Measurement
7
9. 9
Deciding on Advertising Budget
Factors Affecting Budget decision.
Stage in PLC
Marketing Share and consumer base
Competition
Advertising frequency
Product substitutability
Advertising elasticity?
10. 10
Advertising medium
Television Ads
Print Ads
Radio Ads
Film Ads
Choosing Among major Media Type
1. Target audience media habit
2. Product and message characteristics
3. cost
12. 12
Evaluation of Advertising Effectiveness
Communication effect research
Consumer feedback method.
Portfolio test.
Laboratory test.
Sales effect Research
13. Sales Promotion
13
Short-term incentives to encourage the
purchase or sale of a product or a service.
Sales promotion includes a wide variety of
promotion tools designed to stimulate earlier
or stronger market response
Advertising offer reason to buy where it offer
incentive to buy
SP is an action-focused marketing event
whose purpose is to have impact on the
behavior of the firm’s customers
27. DISCOUNT
• It is also known as price-off.
• Discounts price cut off the list price on a
particular quantity purchased a stated time
28. ALLOWANCE
They are the amount offered in return for an
agreement by the retailer to feature the
manufacturer’s products in some way;
displays, advertising or otherwise.
29. FREE GOODS
Free goods are the extra merchandise offered
to middlemen who buy a specific amount of a
product
.Companies also offer push money and
specialty advertising items to the middlemen.
31. SALES FORCE PROMOTION
Companies spend huge amount on promotion
focused on industrial consumers.
Trade shows and conventions.
Sales contests.
32. TRADE SHOWS AND CONVENTIONS
TRADE SHOWS AND CONVENTIONS are
effective to reach many customer not reached
with the regular sales force.
33. SALES CONTEST
Sales contest are effective in motivating sales
people or dealer to increase performance over
a given period.
34. Objective of Consumer
Promotion34
Building product awareness
Creating Interest
Increase the sale volume in short term
Attract more customer
Encourage customer for buying
Retain customer and maintain relationship
Increase repurchase
Brand and store switching
Increase footfall
Getting the market information
Encourage the selling of new product
35. FACTORS IN GROWTH OF SALES
PROMOTIONS
Product managers are under pressure to
increase current sales
Companies face more competition
Competing brands offer less differentiation to
rising cost, clutter and legal constraints
Consumers have become more deal-oriented