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ISITECH B-SCHOOL
         Hyderabad

           Kishore
Bullwhip effect
Key concept for understanding the SCM
Procter & Gamble noticed an interesting
 phenomenon that retail sales of the product were
 fairly uniform, but distributors’ orders placed to the
 factory fluctuated much more than retail sales.
Why the bullwhip effect occurs?
1. Demand Forecasting
 One day, the manager of a retailer observed a
  larger demand (sales) than expected.
 He increased the inventory level because he
  expected more demand in the future (forecasting).
 The manager of his wholesaler observed more
  demand (some of which are not actual demand)
  than usual and increased his inventory.
 This caused more (non-real) demand to his maker;
  the manager of the maker increased his inventory,
  and so on. This is the basic reason of the bull whip
  effect.
Why the bullwhip effect occurs?
2. Lead time
With longer lead times, a small change in the
 estimate of demand variability implies a significant
 change in safety stock, reorder level, and thus in
 order quantities.
Thus a longer lead time leads to an increase in
 variability and the bull whip effect.
Why the bullwhip effect occurs?
3. Batch Ordering
When using a min-max inventory policy, then the
 wholesaler will observe a large order, followed by
 several periods of no orders, followed by another
 large order, and so on.
The wholesaler sees a distorted and highly
 variable pattern of orders.
Thus, batch ordering increases the bull whip
 effect.
Why the bullwhip effect occurs?
4. Variability of Price
Retailers (or wholesalers or makers) offer
 promotions and discounts at certain times or for
 certain quantities.
Retailers (or customers) often attempt to stock up
 when prices are lower.
It increases the variability of demands and the bull
 whip effect.
Why the bullwhip effect occurs?
5. Lack of supply and supply
allocation
 When retailers suspect that a product will be in
  short supply, and therefore anticipate receiving
  supply proportional to the amount ordered (supply
  allocation).
 When the period of shortage is over, the retailer
  goes back to its standard orders, leading to all
  kinds of distortions and variations
Quantifying the Bullwhip
Effect
One stage model
For each period t=1,2…, let


                 Retailer        Customer

Ordering
quantity q[t]   Inventory I[t]   Demand D[t]
Discrete time model
  (Periodic ordering system)
   Lead time L
     Items ordered at the end of period t will arrive at the
     beginning of period t+L+1.

       2)
    Demand
      D[t]
     occurs
       t        t+1         t+2       t+3        t+4

1) Arrive the 3) Forecast demand F[t+1]
 items ordered 4) Order q[t]          Arrive the items
in period t-L-1                       in period t+L+1 ( L=3)
Demand process
  d: a constant term of the demand process
  ρ: a parameter that represents the correlation between two consecutive periods
                : An error parameter in period t; it has an independent distribution with
    mean 0 and standard deviation σ
  Dt: the demand in period t
                                                                   ρ  1 < ρ < 1)
                                                                     (−
     ε t  = 1,2,)
         (t




                   Dt = d + ρDt −1 + ε t
An example of demand process
     d=80,ρ=0.5,ε[t]=[-10,10]
 =80+0.5*B2+(RAND()*(-20)+10)

                            250
       需要量 D(t )=d +
期 t    ρ * D(t - 1 )+ε
                            200
1                      80
2         1 46.43491 07
3         1 66.2490253      150
4           1 81 .946823
5         200.6561 255      100
6         21 0.0359644
7         202.0940006
                            50
8         200.3971 697
9           1 93.985555
10        1 94.6002961       0
                                   3
                                   5
                                   7
                                   9
                                   1




                                  15

                                  19


                                  25
                                  27


                                  33

                                  37
                                  39
                                  13

                                  17


                                  23


                                  29


                                  35
                                  11




                                  21




                                  41
                                  31
Ordering quantity q[t]
 Forecasting ( p period moving average )
                           p

                          ∑D
                          j =1
                                 t− j
                   ˆ
                   dt =
                      p
  denote ˆ
We    d t and Dt by F [t ] and D[t ], respectively.
 Ordering quantity q[t] of period t is:
        q[t]=D[t]+L (F[t+1]-F[t]) ,t=1,2,…
Inventory I[t]
 Inventory flow conservation equation:
 Final inventory (period t)=
 Final inventory (period t-1)-Demand + Arrival
 Volume

 I[0]=A Safety Stock Level
 I[t] =I[t-1] –D[t] +q[t-L-1],t=1,2,…
Excel Simulation (bull.xls)                                             =E7-E6+B6
                                =(B5+B4+B3+B2)/4                       =D6+1    =G5-B6+F3
                                          =C6*2
                                     リードタイム中の                                  発注量                 在庫量
    需要量 D(t )=d+ 移動平均法による 需要量予測                         目標在庫レベル q(t )=y(t )- y(t -             I(t )=I(t - 1 )-
期 t ρ * D(t - 1 )+ε    予測 F(t ):p=4   F(t ) * :L, L=2 y(t )= F[t ]* L+ z *σ 1 )+D(t - 1 )      D(t )+q(t - 3)
1                   80                                                                    80                    0
2         127.81847                                                                       80                    0
3      144.8770316                                                                        80                    0
4      152.9420471                                                                        80                300
5      157.4258033       126.4093872      252.8187744          254.8187744     196.138705       222.5741967
6      151.3785902        145.765838      291.5316761          293.5316761   163.1586503        151.1956064
7      161.1899679       151.6558681      303.3117361          305.3117361   169.3464361        70.00563851
8      158.4760476       155.7341022      311.4682043          313.4682043 161.2430479          107.6682959
9        164.937867      157.1176023      314.2352046          316.2352046 168.6938988          105.8890792
10     156.4019926       158.9956182      317.9912364          319.9912364 158.9136938          118.8335227
Demand, ordering quantity, and
demand processes
  350
  300
  250
  200                                                         需要量 D(t )=d+e * D(t -
                                                              1 )+e ps ilo n
  1 50                                                        発注量 q(t )=y(t )- y(t -
  1 00                                                        1 )+D(t - 1 )
                                                              在庫量 I )=I - 1 )-
                                                                          (t (t
   50                                                         D(t )+q(t - 3)
     0
              5
                  9
                      13
                           17




                                          29
                                     25


                                               33
                                                    37
          1




                                21




                                                         41
  - 50
 - 1 00
Asymptotic analysis: expectation,variance,
and Covariance)
                    d
      E ( D[t ]) =             By solving E[D]=d+ρE[D]
                   1− ρ
                     σ  2
     Var ( D[t ]) =                By solving
                    1− ρ  2          Var[D]=ρ2 Var[D]+σ2

                          ρ σ
                           p   2
Cov ( D[t ], D[t − p ]) =
                          1− ρ 2
Expansion of ordering quantity
 q[t ] =   D[t ] + LF [t + 1] − LF [t ]
                        p                        p
                     L ∑ D[t + 1 − j ]        L ∑ D[t − j ]
                       j =1                     j =1
      =    D[t ] +                        −
                       p                               p
            L         L
      = (1 + ) D[t ] − D[t − p ]
            p         p
Variance of ordering quantity
                    L 2               L 2
Var ( q[t ]) = (1 + ) Var ( D[t ]) + ( ) Var ( D[t − p ])
                    p                 p
                         L L
                  − 2(1 + )( )Cov ( D[t ], D[t − p ])
                         p p
                   2 L 2 L2              
             =         p + p 2 (1 − ρ ) Var ( D[t ])
                 1 + 
                                          2
                                 
                                         

           Var ( q[t ])      2 L 2 L2 
                        =1+ 
                             p  + 2 (1 − ρ ) 2
                                       
           Var ( D[t ])           p 
Observations
         Var (q[t ])        2 L 2 L2 
                           
                      = 1+     + 2  (1 − ρ ) 2
         Var ( D[t ])       p    p 

• When   p is large, and L is small, the bullwhip
  effect due to forecasting error is negligible.
• The bullwhip effect is magnified as we increase
  the lead time and decrease p.
• A positive correlation DECRESES the bull
  whip effect.
Coping with the Bullwhip Effect
1. Demand uncertainty
 Adjust the forecasting parameters, e.g., larger p for
  the moving average method.
 Centralizing demand information; by providing
  each stage of the supply chain with complete
  information on actual customer demand (POS:
  Point-Of-Sales data )
 Continuous replenishment
 VMI ( Vender Managed Inventory: VMI )
Coping with the Bullwhip Effect
2. Lead time
Lead time reduction
Information lead time can be reduced ujsing
 EDI ( Electric Data Interchange ) or
 CAO ( Computer Assisted Ordering ) .
QR ( Quick Response ) in apparel industry
Coping with the Bullwhip Effect
3. Batch ordering
Reduction of fixed ordering cost using EDI and CAO
3PL ( Third Party Logistics )
VMI
Coping with the Bullwhip Effect
4. Variability of Price
EDLP: Every Day Low Price ( P&G )
Remark that the same strategy does not work well in
 Japan.
Coping with the Bullwhip Effect
5. Lack of supply and supply allocation

 Allocate the lacking demand due to sales volume
  and/or market share instead of order volume.
  ( General Motors , Saturn, Hewlett-Packard )
 Share the inventory and production information of
  makers with retailers and wholesalers. ( Hewlett-
  Packard , Motorola )

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Bull whip effect

  • 1. ISITECH B-SCHOOL Hyderabad Kishore
  • 2. Bullwhip effect Key concept for understanding the SCM Procter & Gamble noticed an interesting phenomenon that retail sales of the product were fairly uniform, but distributors’ orders placed to the factory fluctuated much more than retail sales.
  • 3. Why the bullwhip effect occurs? 1. Demand Forecasting One day, the manager of a retailer observed a larger demand (sales) than expected. He increased the inventory level because he expected more demand in the future (forecasting). The manager of his wholesaler observed more demand (some of which are not actual demand) than usual and increased his inventory. This caused more (non-real) demand to his maker; the manager of the maker increased his inventory, and so on. This is the basic reason of the bull whip effect.
  • 4. Why the bullwhip effect occurs? 2. Lead time With longer lead times, a small change in the estimate of demand variability implies a significant change in safety stock, reorder level, and thus in order quantities. Thus a longer lead time leads to an increase in variability and the bull whip effect.
  • 5. Why the bullwhip effect occurs? 3. Batch Ordering When using a min-max inventory policy, then the wholesaler will observe a large order, followed by several periods of no orders, followed by another large order, and so on. The wholesaler sees a distorted and highly variable pattern of orders. Thus, batch ordering increases the bull whip effect.
  • 6. Why the bullwhip effect occurs? 4. Variability of Price Retailers (or wholesalers or makers) offer promotions and discounts at certain times or for certain quantities. Retailers (or customers) often attempt to stock up when prices are lower. It increases the variability of demands and the bull whip effect.
  • 7. Why the bullwhip effect occurs? 5. Lack of supply and supply allocation When retailers suspect that a product will be in short supply, and therefore anticipate receiving supply proportional to the amount ordered (supply allocation). When the period of shortage is over, the retailer goes back to its standard orders, leading to all kinds of distortions and variations
  • 8. Quantifying the Bullwhip Effect One stage model For each period t=1,2…, let Retailer Customer Ordering quantity q[t] Inventory I[t] Demand D[t]
  • 9. Discrete time model (Periodic ordering system) Lead time L Items ordered at the end of period t will arrive at the beginning of period t+L+1. 2) Demand D[t] occurs t t+1 t+2 t+3 t+4 1) Arrive the 3) Forecast demand F[t+1] items ordered 4) Order q[t] Arrive the items in period t-L-1 in period t+L+1 ( L=3)
  • 10. Demand process  d: a constant term of the demand process  ρ: a parameter that represents the correlation between two consecutive periods  : An error parameter in period t; it has an independent distribution with mean 0 and standard deviation σ  Dt: the demand in period t ρ  1 < ρ < 1) (− ε t  = 1,2,) (t Dt = d + ρDt −1 + ε t
  • 11. An example of demand process d=80,ρ=0.5,ε[t]=[-10,10] =80+0.5*B2+(RAND()*(-20)+10) 250 需要量 D(t )=d + 期 t ρ * D(t - 1 )+ε 200 1 80 2 1 46.43491 07 3 1 66.2490253 150 4 1 81 .946823 5 200.6561 255 100 6 21 0.0359644 7 202.0940006 50 8 200.3971 697 9 1 93.985555 10 1 94.6002961 0 3 5 7 9 1 15 19 25 27 33 37 39 13 17 23 29 35 11 21 41 31
  • 12. Ordering quantity q[t] Forecasting ( p period moving average ) p ∑D j =1 t− j ˆ dt = p denote ˆ We    d t and Dt by F [t ] and D[t ], respectively. Ordering quantity q[t] of period t is: q[t]=D[t]+L (F[t+1]-F[t]) ,t=1,2,…
  • 13. Inventory I[t]  Inventory flow conservation equation: Final inventory (period t)= Final inventory (period t-1)-Demand + Arrival Volume I[0]=A Safety Stock Level I[t] =I[t-1] –D[t] +q[t-L-1],t=1,2,…
  • 14. Excel Simulation (bull.xls) =E7-E6+B6 =(B5+B4+B3+B2)/4 =D6+1 =G5-B6+F3 =C6*2 リードタイム中の 発注量 在庫量 需要量 D(t )=d+ 移動平均法による 需要量予測 目標在庫レベル q(t )=y(t )- y(t - I(t )=I(t - 1 )- 期 t ρ * D(t - 1 )+ε 予測 F(t ):p=4 F(t ) * :L, L=2 y(t )= F[t ]* L+ z *σ 1 )+D(t - 1 ) D(t )+q(t - 3) 1 80 80 0 2 127.81847 80 0 3 144.8770316 80 0 4 152.9420471 80 300 5 157.4258033 126.4093872 252.8187744 254.8187744 196.138705 222.5741967 6 151.3785902 145.765838 291.5316761 293.5316761 163.1586503 151.1956064 7 161.1899679 151.6558681 303.3117361 305.3117361 169.3464361 70.00563851 8 158.4760476 155.7341022 311.4682043 313.4682043 161.2430479 107.6682959 9 164.937867 157.1176023 314.2352046 316.2352046 168.6938988 105.8890792 10 156.4019926 158.9956182 317.9912364 319.9912364 158.9136938 118.8335227
  • 15. Demand, ordering quantity, and demand processes 350 300 250 200 需要量 D(t )=d+e * D(t - 1 )+e ps ilo n 1 50 発注量 q(t )=y(t )- y(t - 1 00 1 )+D(t - 1 ) 在庫量 I )=I - 1 )- (t (t 50 D(t )+q(t - 3) 0 5 9 13 17 29 25 33 37 1 21 41 - 50 - 1 00
  • 16. Asymptotic analysis: expectation,variance, and Covariance) d E ( D[t ]) = By solving E[D]=d+ρE[D] 1− ρ σ 2 Var ( D[t ]) = By solving 1− ρ 2 Var[D]=ρ2 Var[D]+σ2 ρ σ p 2 Cov ( D[t ], D[t − p ]) = 1− ρ 2
  • 17. Expansion of ordering quantity q[t ] = D[t ] + LF [t + 1] − LF [t ] p p L ∑ D[t + 1 − j ] L ∑ D[t − j ] j =1 j =1 = D[t ] + − p p L L = (1 + ) D[t ] − D[t − p ] p p
  • 18. Variance of ordering quantity L 2 L 2 Var ( q[t ]) = (1 + ) Var ( D[t ]) + ( ) Var ( D[t − p ]) p p L L − 2(1 + )( )Cov ( D[t ], D[t − p ]) p p   2 L 2 L2   =  p + p 2 (1 − ρ ) Var ( D[t ]) 1 +  2      Var ( q[t ])  2 L 2 L2  =1+   p + 2 (1 − ρ ) 2  Var ( D[t ])  p 
  • 19. Observations Var (q[t ])  2 L 2 L2   = 1+  + 2  (1 − ρ ) 2 Var ( D[t ])  p p  • When p is large, and L is small, the bullwhip effect due to forecasting error is negligible. • The bullwhip effect is magnified as we increase the lead time and decrease p. • A positive correlation DECRESES the bull whip effect.
  • 20. Coping with the Bullwhip Effect 1. Demand uncertainty Adjust the forecasting parameters, e.g., larger p for the moving average method. Centralizing demand information; by providing each stage of the supply chain with complete information on actual customer demand (POS: Point-Of-Sales data ) Continuous replenishment VMI ( Vender Managed Inventory: VMI )
  • 21. Coping with the Bullwhip Effect 2. Lead time Lead time reduction Information lead time can be reduced ujsing EDI ( Electric Data Interchange ) or CAO ( Computer Assisted Ordering ) . QR ( Quick Response ) in apparel industry
  • 22. Coping with the Bullwhip Effect 3. Batch ordering Reduction of fixed ordering cost using EDI and CAO 3PL ( Third Party Logistics ) VMI
  • 23. Coping with the Bullwhip Effect 4. Variability of Price EDLP: Every Day Low Price ( P&G ) Remark that the same strategy does not work well in Japan.
  • 24. Coping with the Bullwhip Effect 5. Lack of supply and supply allocation Allocate the lacking demand due to sales volume and/or market share instead of order volume. ( General Motors , Saturn, Hewlett-Packard ) Share the inventory and production information of makers with retailers and wholesalers. ( Hewlett- Packard , Motorola )