1. Rizo, Ray- An Paolo Gerente
Colongan Rosario Batangas
paolorizo17@gmail.com
0927-253-2090
OBJECTIVE
To utilize my knowledge and skills in a fast growing company/institution and
advance them further to yield top quality performance. Further, to share them with
others and be a paragon of good examples and knowhows.
PERSONAL BACKROUND:
Date of Birth: September 17, 1992
Age: 23 years old
Civil Status: Single
Place of Birth: Buli Muntinlupa Metro, Manila
Citizenship: Filipino
Language Spoken: English/Tagalog/Basic Spanish
Height: 5’4 ‘’
Weight: 5’4 kg.
EDUCATIONAL BACKROUND:
College: Lyceum of the Philippines University Batangas
Capitol Site, Batangas City
Course: Bachelor of Science in International Hospitality Management
Specialized in Cruise Line Operations in Culinary Arts
(2009-2013)
High School: Timbugan National High School
Timbugan Rosario Batangas
(2005-2009)
Elementary: Colongan Elementary School
Rosario Batangas
(1999-2005)
AWARDS AND RECOGNITIONS:
Dean’s Lister-1st year-1st sem.,2nd year- 2nd sem.,3rd year-1st sem.
(2008-2009) Salutatorian
(2004-2005) Third Honorable Mention
2. SKILLS:
Front Office Operations
Speaking ( English) (TOEIC CERTIFIED ADVANCE WORKING ENGLISH
PROFICIENCY 800 OUT OF 990)
Computer Literate (MS Word, Excel and Power Point)
Micros Opera
Store Operations Management
Organizations Affiliated:
Alliance Of Future Cruise Liners (AFCL) Lyceum of the Philippines University
Batangas
Over-all Chairman (2012-2013)
VP for External Affairs (2011-2012)
Level 2 Cruise line Management coordinator (2010-2011)
WORK EXPERIENCE:
Jollibee Foods Corporation
Assistant Restaurant Manager
February 2016 up to present.
Responsibilities
Assuring of smooth store operations
Training of newly hired crew and cascading of updated information regarding the
company set standards
Assuming senior cashier’s duties as follow:
-consolidating all POS sales
-computing of gross and net store’s sales
-auditing of invoices and total sales
Customer relation and recovery
ParagonICC
RCBC Plaza, Ayala Makati City
Casino Representative
May 2015 to Jan 2016
Responsibilities
Catering casino clients online regarding their online gaming
3. Sorting and amending resolution with casino related fraud issues
Assisting clients regarding their deposit and withdrawal activities for their gaming
activities.
TELETECH LIPA
ROBINSONS PLACE,LIPA CITY
Account: TELECOMMUNICATION AUSTRALIA (TELSTRA)
JAN 27, 2014 TO JUNE,2014
Responsibilities:
Take inbound and outbound calls.
Answer customers’ telco related inquiries
Collect customers’ potential debts.
Resolve customers’ case/complaint in regards to their telco account.
CHARACTER REFERENCES:
Floralyn Inigo
Jollibee Foods Corporation
Assistant Restaurant Manager
0905-2412-596
Joan Castillo
ParagonICC
VIP Manager
0915-2163-021
I hereby certify that the above information is true and correct to the best of
my knowledge and belief.
____________________
Ray- An Paolo Rizo
(Applicant)