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How to market,
Research?
Presented by:
Tom De Ruyck
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
Turning	
  consumer	
  insights	
  
into	
  company-­‐wide	
  memes	
  
	
  
INNOVATIVE METHODS RULED
THE #MRX INDUSTRY
THE PAST 5 YEARS
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
WHO
CARES…?
@tomderuyck@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
BECAUSE ALL WE WANT IS
@tomderuyck@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
WE BRING INSIGHTS
TO LIFE
#1
@tomderuyck@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
WORKS WITH
POWERPOINT REPORTS
LESS THAN
USES CREATIVE
REPORTING FORMATS
10%
86%
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
WE CONNECT &
EMPOWER
#2
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
92% BELIEVES RESEARCH
SHARING WITH COLLEAGUES
GENERATES INSIGHT WORTH
YET 65% SHARES RESEARCH RESULTS
THE ORGANISATION
EXTENSIVELY WITHIN
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
WE REALLY MAKE A
DIFFERENCE
#3
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
BELIEVES RESEARCH
LEADS TO SURPRISING RESULTS
LESS THAN 1 IN 2
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
IMPACT...
WE DON’T
REALLY CARE
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
SHIFT OF ATTENTION:
FROM METHOD TO IMPACT
WE NEED A
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
How to market,
Research?
@tomderuyck @tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
STRATEGIZE AS A
CONTENT MARKETER
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
MIX THE LEVEL OF
ATTENTION & INTENSITY
WITH 3 CONTENT STREAMS
Updates: Pins of consumer
inspiration (e.g. consumer stories)
Projects: Deep dive study on specific
consumer question
(e.g. strategic projects & strategy
execution)
Campaigns: Communication of
insights around a certain theme,
cross projects (e.g. long term strategic
goals)
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
SEED
ACTIVATECOLLABORATE
Work together
to shape
outcomes
Spreading new
insights through
the organization
Trigger stakeholders
to interact with
insights
USE THE 4
OF MARKETING INSIGHTS
BUILDING BLOCKS
HARVEST
Collecting
insights we
already know
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
*MINDMAP CHALLENGE FOR INTERNAL STAKEHOLDERS
FROM INDIVIDUAL
HARVEST SEED
ACTIVATECOLLABORATE
Collecting insights we
already know
@tomderuyck
TO COLLECTIVE WISDOM
Turning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
*CONSUMER NEWS UPDATES
FROM SHARING TO SEEDING
HARVEST SEED
ACTIVATECOLLABORATE
Spreading new
insights through
the organization
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
FROM TEACHING TO ACTIVATING
*CONSUMER QUIZ GAMES
HARVEST SEED
ACTIVATECOLLABORATE
Trigger
stakeholders
to interact
with insights
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
FROM BRAINSTORMING TO COLLABORATING
HARVEST SEED
ACTIVATE
COLLABORATE
Work together to
shape outcomes
*WORKSHOPS WITH CONSUMERS
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
MEASURE YOUR
CONVERSION
@tomderuyckTurning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
THANK YOU!
Tom De Ruyck
Managing Partner
Head of CCBs
Tom.DeRuyck@insites-consulting.com
@TomDeRuyck
Turning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
Q	
  &	
  A	
  
#NewMR	
  2015	
  	
  
Corporate	
  Sponsors	
  
#NewMR	
  2015	
  	
  
Supporters	
  
Schlesinger	
  Associates	
  
Keen	
  as	
  Mustard	
  
Turning	
  consumer	
  insights	
  into	
  company-­‐wide	
  memes	
  
Tom	
  de	
  Ruyck,,	
  Belgium,	
  22nd	
  September	
  2015	
  
Sue	
  York	
   Tom	
  de	
  Ruyck	
  
InSites	
  ConsulFng	
  

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Tom de Ruyck - Cutting Edge of NewMR 2015

  • 1. How to market, Research? Presented by: Tom De Ruyck @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015   Turning  consumer  insights   into  company-­‐wide  memes    
  • 2. INNOVATIVE METHODS RULED THE #MRX INDUSTRY THE PAST 5 YEARS @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 3. WHO CARES…? @tomderuyck@tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 4. BECAUSE ALL WE WANT IS @tomderuyck@tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 5. WE BRING INSIGHTS TO LIFE #1 @tomderuyck@tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 6. WORKS WITH POWERPOINT REPORTS LESS THAN USES CREATIVE REPORTING FORMATS 10% 86% @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 7. WE CONNECT & EMPOWER #2 @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 8. 92% BELIEVES RESEARCH SHARING WITH COLLEAGUES GENERATES INSIGHT WORTH YET 65% SHARES RESEARCH RESULTS THE ORGANISATION EXTENSIVELY WITHIN @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 9. WE REALLY MAKE A DIFFERENCE #3 @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 10. BELIEVES RESEARCH LEADS TO SURPRISING RESULTS LESS THAN 1 IN 2 @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 11. IMPACT... WE DON’T REALLY CARE @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 12. SHIFT OF ATTENTION: FROM METHOD TO IMPACT WE NEED A @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 13. How to market, Research? @tomderuyck @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 14. STRATEGIZE AS A CONTENT MARKETER @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 15. MIX THE LEVEL OF ATTENTION & INTENSITY WITH 3 CONTENT STREAMS Updates: Pins of consumer inspiration (e.g. consumer stories) Projects: Deep dive study on specific consumer question (e.g. strategic projects & strategy execution) Campaigns: Communication of insights around a certain theme, cross projects (e.g. long term strategic goals) @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 16. SEED ACTIVATECOLLABORATE Work together to shape outcomes Spreading new insights through the organization Trigger stakeholders to interact with insights USE THE 4 OF MARKETING INSIGHTS BUILDING BLOCKS HARVEST Collecting insights we already know @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 17. *MINDMAP CHALLENGE FOR INTERNAL STAKEHOLDERS FROM INDIVIDUAL HARVEST SEED ACTIVATECOLLABORATE Collecting insights we already know @tomderuyck TO COLLECTIVE WISDOM Turning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 18. *CONSUMER NEWS UPDATES FROM SHARING TO SEEDING HARVEST SEED ACTIVATECOLLABORATE Spreading new insights through the organization @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 19. FROM TEACHING TO ACTIVATING *CONSUMER QUIZ GAMES HARVEST SEED ACTIVATECOLLABORATE Trigger stakeholders to interact with insights @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 20. FROM BRAINSTORMING TO COLLABORATING HARVEST SEED ACTIVATE COLLABORATE Work together to shape outcomes *WORKSHOPS WITH CONSUMERS @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 21. MEASURE YOUR CONVERSION @tomderuyckTurning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 22. THANK YOU! Tom De Ruyck Managing Partner Head of CCBs Tom.DeRuyck@insites-consulting.com @TomDeRuyck Turning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015  
  • 23. Q  &  A   #NewMR  2015     Corporate  Sponsors   #NewMR  2015     Supporters   Schlesinger  Associates   Keen  as  Mustard   Turning  consumer  insights  into  company-­‐wide  memes   Tom  de  Ruyck,,  Belgium,  22nd  September  2015   Sue  York   Tom  de  Ruyck   InSites  ConsulFng