Provide recommendations for Chipotle Mexican Grill Inc. (Chipotle) to resolve current issues of fierce competition and decrease in market share and revenue
3. 3
Company Issues – Competitions
Cantina Bell Menu
Impact on Chipotle: Loss on revenue and price-conscious customers
Background | Analysis | Recommendations | Implementations
4. 4
Background | Analysis | Recommendations | Implementations
Analysis: The Trend of Being Health Conscious
5. Background | Analysis | Recommendations | Implementations 5
Analysis: Fast Casual vs. Full Service Restaurant
Fast
Casual
Full
service
6. 6
Background | Analysis | Recommendations | Implementations
Recommendations
▪ Reposition themselves to the “full-service restaurant” segment
7. 7
Background | Analysis | Recommendations | Implementations
Recommendations:
Reduce the pace of expansion
Chipotle opens approximately 50-60 new restaurants every quarter.
For 2016, management expects to open 220-235 new restaurants.
If continue to expand
Possible
Consequences
Deepening difficulty to
maintain cash flow
Profit continues to
decrease
More severe net loss
8. Implementations: Three Phases
Phase 1 Introduce Chipotle Mexican Grill full-service
restaurants at selected locations in urban areas
Phase 2 Introduce to smaller cities and international markets
Phase 3 Continue Chipotle’s expansion gradually with
careful selection of locations
Background | Analysis | Recommendations | Implementations 8
• Preferably 2,200 square feet or more
• An initial investment will be required
• Should take approximately 6 years
• Should take approximately 3 years
11. References
Alverez, A. (2016, May). Full-Service Restaurants in Canada. Retrieved from
http://clients1.ibisworld.com.proxy.lib.sfu.ca/reports/ca/industry/default.aspx?entid=1677
Chipotle. (2016, April 26). Press Release. Retrieved from
http://ir.chipotle.com/phoenix.zhtml?c=194775&p=irol-newsArticle&ID=2161714
Levine-Weinbery, A. (2015, October 25). Chipotle Mexican Grill, Inc. Is Taking a New Route to
Revenue Growth. Retrieved from
http://www.fool.com/investing/general/2015/10/25/chipotle-mexican-grill-inc-is-taking-a- new-
route-t.aspx
Nielsen. (2015, February 4). Younger Consumers Endorse Healthy Foods with a Willingness to
Pay a Premium. Retrieved from
http://www.nielsen.com/us/en/insights/news/2015/younger-consumers-endorse-healthy- foods-
with-a-willingness-to-pay.html
Wikipedia (2016, May 26). Chipotle Mexican Grill. Retrieved from
https://en.wikipedia.org/wiki/Chipotle_Mexican_Grill#International_expansion
13. Background | Analysis | Recommendations | Implementations 13
Appendix: Fast Casual vs. Full Service Restaurant in US
Fast
Casual
Full
service
Notes de l'éditeur
Chipotle is doing the right thing, because there is the trend of being health conscious. Therefore can remain the high price menu as long as the ingredients maintain sustainable and health.
Based on IBIS World 2016 Industry Report for Canada,
44.1% of fast causal restaurants are on-premise limited service, which is the category where Chipotle is in. As for the full service restaurant industry, there are only 2.6% that are Mexican restaurants. From this, we can confirm that there will be less competitions in the full service restaurant industry.
While consumer spending on both segments are similar, industry revenue will continue to grow, while fast casual segments revenue will gradually decrease.
Benefits
Fewer number of direct competitors (no more Taco Bell)
Customer perceived value increases
Sufficient input (money, employees, food)
Considerations
There will be a one time cost at the inception of the change (staff training, computer systems, suppliers, store design, etc.)
Although barrier to enter is low and are steady, as the concentration is low, barrier to success is higher compared to other industries. However, given that the concentration of Mexican restaurants is the lowest of all and Chipotle has 23 years of experience, the likelihood to success increases.
As being a full-service restaurant, there is a lack of varieties in chipotle’s current menu items.
Every restaurants that they opened, there would be a fixed costs associating with them. According to the First Quarter 2016 Results, there is a net loss of $26.3 million and operating margin decreases from 27.5% to 6.8%. If Chipotle continues to expand rapidly, this might lead to a deepening difficulty to obtain th Although this is one of chipotle’s business strategy to increase restaurant sales, during this economic difficult times, instead of expanding, it is better to focus on each restaurant’s revenue by updating its interior design and reposition themselves in the “full service restaurant segment”