Next generation network oss bss market and forecast 2013-2018 - Reports Corner

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Next Generation Network OSS/BSS Market and
Forecast 2013-2018

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"NGN promises a high quality end-user experience.
Telecommunications service providers expect the NGN framework
to provide them with tools that would ensure customer loyalty.
However, the path towards achieving the ideal NGN is fraught with
formidable challenges. The most critical challenge confronting
operators is optimizing their OSS and BSS platforms, systems,
and processes. With research beginning in 2007, the report Next
Generation Network OSS/BSS Market and Forecast 2013-2018
provides a comprehensive analysis of drivers and issues related
to technical and business aspects of OSS/BSS deployments and
developments while forecasting their growth over the next five
years."

Brief SummaryBrief Summary
Overview:
NGN promises a high quality end-user experience.
Telecommunications service providers expect the NGN framework
to provide them with tools that would ensure customer loyalty.
However, the path towards achieving the ideal NGN is fraught with
formidable challenges. The most critical challenge confronting
operators is optimizing their OSS and BSS platforms, systems,
and processes.
With research beginning in 2007, the report Next Generation
Network OSS/BSS Market and Forecast 2013-2018 provides a
comprehensive analysis of drivers and issues related to technical
and business aspects of OSS/BSS deployments and
developments while forecasting their growth over the next five
years.

Technical Overview of OSS and BSS in NGNs: This section begins
with an introduction to OSS and BSS and their roles in the
operator environment. It explains the various blocks that go into
building of the OSS: Network elements, events, alarms and others.
It next explains the BSS building blocks: Billing, rating, mediation,
charging, customer care and others. This section is followed by
the description of prevalent industry approaches like TMN -
FCAPS model that are widely followed by operators. The section
then analyzes the technical impact of NGN on OSS and BSS
architectures.
Vendor Analysis: Profiles of vendors offering OSS/BSS products
and services for next generation networks. This section first
explains the basis of vendor selection including vendor
classification, innovative contribution, market leadership position
and future growth path.

Each vendor is then analyzed in the light of its product and
solution portfolio, major implementations, differentiating aspects
with other vendors and their future plans. The report includes
recommendations to vendors including diversification, best
practices, market segment, and solution approach.
Quantitative Analysis and Forecast: This section begins with a
detailed explanation of the research methodology. Quantitative
analysis includes measurable items such as billing systems,
network management systems and their sub-classes (mediation,
wholesale billing, retail billing, CRM, revenue assurance, resource
management, task management, delivery management,
synchronization management) along with geographical
segmentation, trends and projections. Importantly, the
quantitative analysis assesses the impact of various drivers and
issues on the above measurable items, thus forming a logical
conclusion of the quantitative discussion in the previous
sections.

Note: This section represents a comprehensive forecast including
Forecast Methodology by Overall OSS and BSS Software Market,
Split by OSS and by BSS separately, by geography (NA, EMEA,
CALA, and APAC), and by modular break-up including: Network
Planning and Engineering (NPE), Fault Management (FM),
Performance Management (PM), Provisioning and Service
Activation (PSA), Inventory Management (IM), Billing and
Customer Care (B&CC), Mediation (MD), and Revenue Assurance
(RA).
Questions answered in this report include:
• What are the telecom network operator interests in NGN
OSS/BSS?
• What are the challenges to OSS and BSS implementation?
• What are the best OSS and BSS approaches for NGN?
• What are the technologies involved in OSS and BSS?

• Who are the leading vendors for NGN OSS/BSS?
• What is the market forecast for OSS and BSS?
Key Findings:
• Consolidated OSS revenue will realize 1.4 times more than BSS
throughout the period
• Combined NGN OSS/BSS market (software revenue) will reach
US$ 54.36 billion globally in 2018 with 13.72% CAGR
• From component perspective, share of services revenue will
increase from a little above 40% to 60% of totals by 2018
• NA will remain be the top revenue generating zone with 39%
market share and APAC will follow with fastest CAGR of 16.82%
• An OSS platform shift will be triggered by wearable
devices(wearable glasses, smartwatch, etc.) and cloud service
medium for BSS

• Among five OSS modular markets, PSA will have the highest
market share by 33% but IM will experience the fastest CAGR of
22.14%
Target Audience:
• Mobile network operators
• Network and services integrators
• OSS/BSS products and services suppliers
• Next generation network infrastructure providers
• Third party providers of content, commerce, and applications

Table of ContentsTable of Contents
1.0 EXECUTIVE SUMMARY 9
2.0 NEXT GENERATION NETWORKS (NGN) 11
2.1 INTRODUCTION 11
2.2 NGN IN CONTEXT 11
2.3 OVERVIEW 15
2.3.1 TIMELINE 15
2.4 COMPARISON OF NGN WITH PUBLIC SWITCHED AND DATA NETWORKS 16
2.5 NGN MARKET DRIVERS 17
2.5.1 TELECOM OPERATOR AND VENDOR INTERESTS 17
2.5.2 IMPROVEMENT IN ACCESS TECHNOLOGIES 18
2.5.3 REDUCED VENDOR DEPENDENCY 19
2.5.4 RETURN ON INVESTMENT 19
2.6 CHALLENGES FOR NGN 21
2.6.1 LARGE SCALE CAPITAL EXPENDITURE 22
2.6.2 OPERATIONAL CHALLENGES 22

2.6.3 INTEGRATION OF PRIVATE NETWORKS AND APPLICATIONS WITH PUBLIC NETWORKS 23
2.6.4 QUALITY OF SERVICE (QOS) 23
2.6.5 NATIONAL SECURITY AND COMPETITIVE POLICIES 24
2.7 IP MULTIMEDIA SUBSYSTEM (IMS) 25
2.7.1 OVERVIEW 25
2.7.2 HOME SUBSCRIBER SERVER (HSS) 26
2.7.3 APPLICATION AND MEDIA SERVERS 26
2.7.4 CALL SESSION CONTROL FUNCTION (CSCF) 27
2.7.5 INTERCONNECTION PROTOCOLS 27
2.8 IMS MARKET DRIVERS 28
2.8.1 VALUE-ADDED SERVICES 28
2.8.2 TRANSPARENCY IN ACCESS 28
2.8.3 SCALABILITY 28
2.8.4 INDUSTRY CONSORTIA 28
2.8.5 LTE 29

2.9 CONCLUSIONS 30
2.9.1 IMS SURVEY HIGHLIGHTS 30
3.0 NGN OSS/BSS: COMPONENTS, IMS IMPLICATIONS AND FRAMEWORKS 31
3.1 OSS & BSS FUNCTIONS IN TELECOM OPERATOR ENVIRONMENT AND MARKET FORECAST
31
3.1.1 NETWORK PLANNING AND ENGINEERING (NPE) 31
3.1.2 FAULT MANAGEMENT (FM) 32
3.1.3 CONFIGURATION MANAGEMENT 33
3.1.4 ACCOUNTING MANAGEMENT 34
3.1.5 PERFORMANCE MANAGEMENT (PM) 35
3.1.6 PROVISIONING AND SERVICE ACTIVATION (PSA) 35
3.1.7 SECURITY MANAGEMENT 37
3.1.8 INVENTORY MANAGEMENT (IM) 37
3.1.9 BILLING AND CUSTOMER CARE (B&CC) 38
3.1.10 MEDIATION (MD) 39
3.1.11 REVENUE ASSURANCE (RA) 40

3.1.12 MOBILITY MANAGEMENT 40
3.1.13 CUSTOMER MANAGEMENT 41
3.1.14 TERMINAL MANAGEMENT 42
3.2 CHALLENGES FOR OSS AND BSS 42
3.3 OSS CHALLENGES 43
3.3.1 STAKEHOLDER APPREHENSIONS 43
3.3.2 FRAMEWORK TO INTEGRATE CUSTOMIZATION DEMANDS 44
3.3.3 SMOOTH TRANSITION FROM EXISTING OSS FRAMEWORKS 44
3.3.4 MULTI-VENDOR CO-ORDINATION 45
3.4 BSS CHALLENGES 46
3.5 SDP: THE SHOCK ABSORBER 47
3.6 TM FORUM SOLUTION FRAMEWORX 49
3.6.1 KEY NGOSS TERMINOLOGY 52
3.6.2 TAM 53
3.6.3 BUSINESS PROCESS FRAMEWORK (FORMERLY ETOM) 54

3.6.4 SID 57
3.6.5 TNA 60
3.6.6 APIS AND INTERFACES 62
3.6.7 NGOSS COMPLIANCE TESTS 62
3.6.8 THE NGOSS LIFECYCLE 62
3.6.9 ADVANTAGES OF NGOSS 64
4.0 APPROACHES AND TECHNOLOGIES 65
4.1 FUNDAMENTAL CONCEPTS 65
4.1.1 MIDDLEWARE 65
4.1.2 SOA-THE BEDROCK FOR SDP AND OSS/BSS 66
4.1.3 SERVICE ORIENTED APPLICATION PROTOCOL (SOAP) 68
4.1.4 WEB SERVICES (WS) 69
4.1.5 EXTENSIBLE MARKUP LANGUAGE (XML) 70
4.2 OSS/BSS FRAMEWORKS 70
4.2.1 TELECOMMUNICATION MANAGEMENT NETWORK (TMN) 70

4.2.2 FCAPS 73
4.3 MESSAGING FORMATS 75
4.3.1 SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP) 75
4.3.2 COMMON MANAGEMENT INFORMATION PROTOCOL (CMIP) 78
4.4 ENTERPRISE DATA ORGANIZATION APPROACHES 79
4.4.1 ENTERPRISE APPLICATION INTEGRATION (EAI) 79
4.4.2 ENTERPRISE SERVICE BUS (ESB) 80
4.5 APPROACHES TOWARDS IMS-ENABLING OSS/BSS 81
4.5.1 OSS/J 81
4.5.2 MDA 85
4.5.3 INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) 87
5.0 EMERGING OSS/BSS BUSINESS (REVENUE) MODEL ANALYSIS 88
5.1 BUSINESS MODEL: TREND ANALYSIS 88
5.2 ADVERTISING AS BUSINESS MODEL 89
5.2.1 MODELS FOR EMERGING MARKETS / AREAS 89

6.0 CSP (COMMUNICATION SERVICE PROVIDERS) IN OSS/BSS 90
6.1 OTT MODEL WOULD CHANGE CSP'S (COMMUNICATION SERVICE PROVIDER) ROLE 90
6.2 TIERED PRICING FOR CSP 90
6.3 CUSTOMER BEHAVIOR ANALYSIS - A POWERFUL TOOL 91
6.4 BSS MANAGED SERVICES 92
6.5 STRATEGIC DECISION LEVEL FOCUS 92
6.6 TO-DO FOR CSP 94
7.0 OSS/BSS MARKET TREND 2013 & BEYOND 95
7.1 TOP OSS/BSS TRENDS 95
7.2 MARKET IMPACT ANALYSIS OF TRENDS ON REGIONAL BUSINESS POLICY 96
7.3 MOBILE OSS GROWTH 97
7.4 MOBILE BSS INNOVATION 98
7.4.1 ERICSSON CASE 100
7.5 CLOUD & SINGLE BSS SOLUTION 101
8.0 VENDOR ANALYSIS 103

8.1 VENDOR LANDSCAPE OBSERVATIONS 103
8.2 VENDOR CLASSIFICATION 104
8.2.1 COMPREHENSIVE SOLUTION PROVIDING PURE OSS/BSS VENDORS 104
8.2.2 COMPREHENSIVE SOLUTION PROVIDING COMPOSITE VENDORS 105
8.2.3 CORE STRENGTH CONCENTRATORS - BSS 106
8.2.4 CORE STRENGTH CONCENTRATORS - OSS 108
8.3 VENDOR INITIATIVES 109
8.3.1 TOTAL VENDOR LIST 109
8.3.2 AMDOCS 110
8.3.3 CBOSS 112
8.3.4 CERILLION 117
8.3.5 COMARCH 119
8.3.6 COMPTEL CORPORATION 121
8.3.7 COMVERSE 126
8.3.8 CONVERGYS 128

8.3.9 CVIDYA INC 129
8.3.10 DORADO SOFTWARE 131
8.3.11 ELITECORE TECHNOLOGIES 131
8.3.12 ERICSSON 132
8.3.13 EVOLVING SYSTEMS INC 133
8.3.14 FORMULA TELECOM SOLUTIONS 135
8.3.15 HEWLETT-PACKARD COMPANY 136
8.3.16 HIGHDEAL 137
8.3.17 HUAWEI 138
8.3.18 IBM 139
8.3.19 INFOVISTA 141
8.3.20 INTEC TELECOM SYSTEMS (CSG INTERNATIONAL) 142
8.3.21 LOGNET SYSTEMS 144
8.3.22 METRATECH 146
8.3.23 MINDCTI LTD 147

8.3.24 MYCOM 148
8.3.25 NETCRACKER 150
8.3.26 NEURAL TECHNOLOGIES 152
8.3.27 OPENCLOUD 153
8.3.28 ORACLE 154
8.3.29 REDKNEE 155
8.3.30 SUBEX 157
8.3.31 SYNCHRONOSS 160
8.3.32 TTI TELECOM 161
8.3.33 USHACOMM 161
8.3.34 VENTRAQ (FORMERLY ACE*COMM) 162
8.3.35 VPISYSTEMS INC 163
8.3.36 WANDL (WIDE AREA NETWORK DESIGN LABORATORY) 165
8.3.37 WEBNMS 166
8.3.38 XALTED 168

8.3.39 XINTEC SA 169
8.3.40 ZTE 170
8.3.41 TELCORDIA TECHNOLOGIES INC 171
8.3.42 NOKIA SIEMENS NETWORKS 173
8.3.43 ALCATEL-LUCENT 176
8.3.44 ASCOM NETWORK TESTING 179
8.3.45 ZIRA 180
9.0 CASE STUDY 184
9.1 ERICSSON RANKED #2 IN OSS/BSS AND SDP 184
9.2 NETADMIN SYSTEMS MONITORS WORLD'S LARGEST LAN 184
9.3 AMDOCS CUSTOMER SUCCESS STORY 185
9.4 ERICSSON INVESTS AS NOKIA SIEMENS SELLS-OFF BSS/OSS SOFTWARE 187
9.5 NETCRACKER PLANNING TO DEMONSTRATE BSS/OSS EFFICIENCY 188
9.6 ASCOM NETWORK TESTING ENHANCES TEMS DISCOVERY 189
9.7 BSS/OSS TRANSFORMATION: ABSOLUTE IMPERATIVE IN THE 4G WORLD 191

9.8 REDKNEE TO ACQUIRE NOKIA SIEMENS BSS BUSINESS FOR $52 MILLION 194
9.9 ERICSSON WINS TELEPHONY BSS/OSS EXCELLENCE AWARD 196
10.0 NGN OSS/BSS MARKET FORECAST ANALYSIS 2013 - 2018 198
10.1 FORECAST METHODOLOGY 198
10.2 OSS & BSS SOFTWARE MARKET: COMBINED VS. SPLIT REVENUE 2013 - 2018 198
10.2.1 COMBINED (OSS+BSS) REVENUE FORECAST 198
10.2.2 REVENUE SPLIT: OSS VS. BSS SOFTWARE MARKET 199
10.2.3 OSS REVENUE SPLIT BY PLATFORM: WEB VS. MOBILE VS. WIRELESS DEVICE 200
10.2.4 BSS REVENUE SPLIT AMONG SERVICES: STANDARDIZED VS. CLOUD & CENTRALIZED 201
10.2.5 OSS REVENUE MODULAR SPLIT: NPE VS. FM VS. PM VS. PSA VS. IM 202
10.2.6 BSS REVENUE MODULAR SPLIT: B&CC VS. MD VS. RA 2013 - 2018 204
10.3 OSS+BSS) REVENUE DISTRIBUTION BY REGIONS VS. COMPONENTS 2013 - 2018 206
10.3.1 REGIONAL DISTRIBUTION: NA VS. EMEA VS. CALA VS. APAC 206
10.3.2 COMPONENT DISTRIBUTION: LICENSE VS. SERVICE VS. MAINTENANCE 208
10.4 OSS MODULAR REVENUE DISTRIBUTION IN REGIONS (NA VS. EMEA VS. CALA VS. APAC) VS.
COMPONENTS 2013 - 2018 210

10.4.1 NETWORK PLANNING AND ENGINEERING (NPE) 210
10.4.2 FAULT MANAGEMENT (FM) 212
10.4.3 PERFORMANCE MANAGEMENT (PM) 214
10.4.4 PROVISIONING AND SERVICE ACTIVATION (PSA) 216
10.4.5 INVENTORY MANAGEMENT (IM) 219
10.5 BSS MODULAR REVENUE DISTRIBUTION IN REGIONS: NA VS. EMEA VS. CALA VS. APAC 2013 -
2018 221
10.5.1 BILLING AND CUSTOMER CARE (B&CC) 221
10.5.2 MEDIATION (MD) 224
10.5.3 REVENUE ASSURANCE (RA) 226
10.6 IMPROPER CARRIER BILLING: MNO'S REVENUE LOSS VS. SUSTAINED GAIN VS. BRAND
IMPACT 228
10.6.1 TOTAL BILLING VS. DIRECT BILLING REVENUE LOSS 2013 - 2018 228
10.6.2 BRAND IMPACT AND SUSTAINED INVESTMENT GAIN 229
10.7 OSS/BSS VENDOR RAKING 2013 230
11.0 CONCLUSIONS AND RECOMMENDATIONS 232

11.1 RECOMMENDATIONS FOR OSS/BSS VENDORS 232

For more informationFor more information
For more information please visit our website
https://www.reportscorner.com/reports/20852/Next-Generation-Network-OSS/BSS-
Market-and-Forecast-2013-2018/

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