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Real Time Research in a Singapore Public Primary Care Institution
1. Real Time Research in a
Singapore Public Primary Care
Institution: Opportunities & Challenges
Dr Tan Ngiap Chuan
Director, Department of Research,
SingHealth Polyclinics
1
4. Public Healthcare System in Singapore
Secondary/
Tertiary
Healthcare
People
Primary
Healthcare
Continuing
Healthcare
Wellness
Care
Secondary/
Tertiary Care
• 20% private
• 80% SingHealth &
National Healthcare
Primary Care
• 20% in Polyclinics
(serve 45 to 60% of
patients with
chronic diseases)
• 80% private GPs
Wellness Care
• Mainly private sector
• Some public sector
involvement e.g. Health
Promotion Board
Continuing
Care
• 70% public sector
• 30% private sector
• include community
hospitals, nursing
homes, hospices etc.
5. Singapore Regional Healthcare Systems
• Tan Tock Seng Hospital
• Institute of Mental Health
• National Skin Centre
• NHG Polyclinics
• Singapore General Hospital
• KK Women’s and Children Hospital
• Sengkang General Hospital (opening in 2018)
• Singapore National Eye Centre
• National Cancer Centre Singapore
• National Heart Centre Singapore
• National Dental Centre Singapore
• National Neuroscience Institute
• SingHealth Polyclinics
• Bright Vision Hospital
• Khoo Teck Puat Hospital
• Alexandra Hospital
• Jurong General
Hospital (opening in 2015)
• Changi General Hospital
• SingHealth Polyclinics
• St Andrew’s Community
Hospital
• Peacehaven Nursing Home • National University Hospital
7. Polyclinic Locations
National Healthcare Group Polyclinics
SingHealth Polyclinics
SingHealth
Ang Mo Kio
Hougang
Yishun
Toa Payoh
Choa Chu Kang
Clementi
Woodlands
Jurong
Bukit Batok
National
Healthcare
Group
Queenstown
Sengkang
Bukit Merah
J
8. Roles of SHP
• Primary Healthcare Services
• Emergency Preparedness
• Sentinel Surveillance for Epidemics
• Primary Healthcare Professional
Training
• Signature Research Programmes
9. Patient Attendances: 2009 - 2013
Patient Attendances for Year 2013 : 1.72 million
2.9%
2.5%
2.5%
(in‘000s)
1.6%
11. Hypertension 15.9%
Top 5 Conditions Seen
Patient Health Conditions 2013
1
Hyperlipidemia 15.8%2
Upper Respiratory Tract Infection 8.9%3
Diabetes Mellitus 8.0%4
Other Screening or Monitoring 6.7%5
12. A typical visit to
the polyclinic
PAST• Walk-in for all services
• Manual Processes
• Paper-based
• Segmented
Patient Experience - Seamless Flow
NOW
!
14. What is next initiative at the Health Monitoring
Station?
14
HMS CAT screenshotHMS CAT screenshotPPIS HMS screenshotPPIS HMS screenshot
15. EHR systems in SHP
15
Polyclinic Patient Information System (PPIS)
Clinical records/parameters – diagnosis, BP, weight, height, BMI,
ACT scores, Immunisation records, decision support tools
Allscript (Electronic Health Record)
Clinical documentation of consultation
Laboratory results
Radiological results
Referral documentation
Outpatient Administration System (OAS)
Attendances by disease codes
Personal data, payment status & bills (treatment costs)
16. Integration of Databases in SHP
16
Data Warehouse: Work in
progress
Data access is restricted to
approved SHP employees and
governed by SingHealth RHS
data management policy
Data access for research
projects must be approved by
SingHealth Centralised IRB
Data access for other research
purposes in SHP is vetted by
Director, Department of
Research
17. National Electronic Health Records
(NEHR)
17
Extract selected data from
databases of all public healthcare
institutions in Singapore and
small group of GPs
Aim to integrate personal health
data into a single record
Access is strictly monitored due
to local regulation under the
Personal Data Protection Act
(PDPA)
24. Other Databases for Research in SHP
24
Special asthma care programme is established in 2004
under the Singapore National Asthma Programme
(SNAP): providing additional subsidy to allow patients to
access expensive inhaled medications for asthma
treatment (such as controller-LABA combination drugs)
The database allows longitudinal study of this cohort of patients:
multiple sub-studies are in progress
Cohort of patients with chronic Hepatitis B infection:
database set up in 2002-3 with limited grant from
SingHealth Foundation:
Opportunity to study the potential flare-up of the HBV infection
amongst asthma patients receiving short oral steroid courses to curb
asthma exacerbations
25. Other Databases for Research in SHP
25
The SingCloud is a
Singapore Cardiac Data
Bank linking major public
hospitals and polyclinics
opportunity to evaluate
outcomes of cohort of
patients such as those with
cardiovascular (post-AMI
and CCF) and concomitant
respiratory diseases
26. Challenges
26
Progress in integrating the
various databases
Access issues: cross-institution
Department staff capacity and
training to operationalise
database research
Limited financial resources from
institution
Extremely competitive national
research grants (vs established
clinician scientists from tertiary
and academic institutions)
27. What is in the horizon?
27
Staff training to use Data Warehouse at end Feb 2015
Streamline processes to facilitate data access and
screening selected subjects for research without
infringement of PDPA
Configuration of data fields in IT system which
facilitates data-mining
Establish and strengthen collaboration with local and
foreign academic institutions to expand research
capacity, such as exchange programme
Advisory comprising of domain experts to guide and
support database research development in SHP
28. Thank you
This presentation contains information which is confidential and/or legally privileged. No part of this presentation may be disseminated,
distributed, copied, reproduced or relied upon without the expressed authorisation of SingHealth.
It has been our pleasure to share with you!
29. Acknowledgement
29
Prof David Price
Thao Le, Alison, REG
Mr Tikki Gee, MOHH
Ms Michelle Pae, Dept of Quality Management, SHP
Ms Low Ming Li, Corp Communication, SHP
Notes de l'éditeur
The private sector is responsible for most of Primary care, accounting for 80% of the work.
The reverse holds through for hospital care, where 80% of the work is done in public hospitals.
The reason is because hospital care is more expensive than primary care, and therefore most Singaporeans utilize the public sector if they need to be hospitalized.
The Singapore Health Service is the larger of the clusters, being responsible for 55% of the public healthcare work.
Each healthcare cluster provides for the continuum of healthcare needs, from primary, to secondary and tertiary. Healthcare in the private sector is provided by individual clinics, group practices and private hospitals and centers.
SingHealth Polyclinics is a member of Singapore Health Services. The other members of the cluster are: Singapore General Hospital and KK Women’s and Children’s Hospital etc. SHP as an organization consists of 9 clinics and the Head office.
This slide shows the various locations of our clinic. They are sited mainly at the Southern and Eastern part of Singapore. Each polyclinic is sited to serve the various housing estates in Singapore. They are of varying sizes and configuration.
The National Healthcare Group Polyclinics also have 9 polyclinics and they serve the people at the Northern and Western part of the country.
Our main roles in SHP are:
1) Medical Care where we provide care management for Chronic and Acute diseases, women’s health, children’s health and health screening.
2) Emergency preparedness where we provide emergency care during national crisis/ emergencies.
3) Sentinel surveillance for epidemics where we gather data and submit to MOH for surveillance eg. figures for URTI.
4) Primary healthcare training where we provide training to medical students and doctors.
5) Research – projects which our staff are involved to improve the care of our patients.
The large proportion of our patients (ie. 46%) is aged between 30 and 64years old.
28% were the elderly aged 65years and above.
The top 5 conditions seen in SHP in 2013 are these: Hypertension, Hyperlipidemia, URTI, Diabetes and other screening or monitoring.
Out of these 5, Hypertension ranked the highest with 15.9%.
In SHP, out of the total population, 61% of the patients were seen for their chronic conditions and 28% for acute.
Patient Experience – as we have covered earlier, in the past, everything was manual, paper-based and segmented.
Here’s a flow of a typical visit to the polyclinics.