Learn tips and best practices about how application performance management can help you successfully complete your migration. See how performance benchmarks and key performance indicators pre- and post-upgrade can help set expectations and measure results - streamlining the upgrade process. Presentation includes: - Who needs to upgrade to EMC Captiva 7.1 - 4 steps to getting prepared and details: 1) clean up existing Captiva system, 2) recommended new hardware/operating systems, 3) establish performance baselines, 4) test/prepare for update - How you successfully QA your upgrade process See how Reveille can help with pre-configured Captiva metrics, pre- and post-upgrade values, at-a-glance trending and more. Take a product tour: reveillesoftware.com/product-tour

1. Manage Your EMC® Captiva® 7.1 Upgrade
Are you Ready?

2. Who’s Upgrading?
2
InputAccel
6.5 SP2
InputAccel
6.5 SP1
InputAccel
6.5
InputAccel
5.3 SP4
Captiva
Capture
7.0
InputAccel
6.0 SP3

3. First thing first,
Get Prepared

4. Clean Up Existing Captiva System
• Check for old batches, which can cause problems when updating
• Zero priority batches
• Task with error status
• Locked batches
• Old incomplete batches
• 7.1 Update process will update the
Captiva Database
4
1Reminder:
Reveille’s out-
of-box tests
identify old
batches

5. New Hardware/Operating Systems
• Take advantage of 64 bit OS for memory
• Update IA server to 64 Bit Windows
• Strongly recommended to enhance performance
• Enables access to full 32-bit memory space (4 GB)
• Update at least some of your module servers to 64 bit Windows
OS
• Some new IA modules will be strongly recommended to run on 64 bit Windows
5
DO!
DO!
2
Remember:
64-bit Windows
offers increased
performance and
security

6. Establish Performance Baseline
• Captiva Server Metrics for existing system
• DAL average execution time
• DAL average number of data requests
• DAL error count
• Processing message count
• VBA message thread queue length
• Database event queue length
• WMI Classes for this data
• Win32_PerfFormattedData_IA6Dal_IA6Dal
• Win32_PerfFormattedData_InputAccel_IA6Server_InputAccel
6
3Did you know?
Reveille’s built-
in KPIs provide
these Captiva
Server Metrics

7. Test/ Prepare for Update
• Captiva Database Updates
• Create backup copy of current Captiva Database
• Run 7.1 database update program against this back up copy and
check for any errors
• Scripts or Batch files to cleanly shutdown and restart on Captiva
modules on all servers
• Shutdown Module services first
• Shutdown Captiva Server
• Apply updates
• Start Captiva Servers
• Start all module services
• Check all modules are connected
7
4
Don’t forget!
Reveille tests
can be used to
verify all
modules are
connected

8. Next step,
Successfully QA
Your Upgrade

9. Check update process
• Check update logs
• Database update logs
• Windows Event Logs on Captiva Module
servers
• Start of Captiva Module servers
• Confirm all modules are connected to new
Captiva IA servers
• Compare batch numbers in converted system
to those prior to conversion of database
• Check Server Side performance against
baseline data
• Process known set of batches and check for
expected results.
• Check documents were created as expected
9
Note:
Use Reveille to verify
pre- and post-
upgrade performance
statistics & Reveille’s
out-of-box tests can
verify a test batch
runs successfully
5

10. Last, find out how
Reveille Can Help
Captiva metrics
At-a-glance
trending
Pre- / Post-
upgrade values
Thresholds

11. Take a Product Tour:
http://reveillesoftware.com/product-tour/
user/ReveilleSoftware@ReveilleSoftwre
company/Reveille-Software