What is common between big hotel chains Hyatt, Ramada, and The Leela? They all use revenue management strategies and software. With the right pricing and revenue strategy, hotels can offer their rooms at a greater revenue. Visit https://www.revnomix.com/ultimate-guide-to-revenue-management-strategies-for-hotels-in-2022/ to know more.
Guide to Revenue Management Strategies for Hotels in 2022.pdf
1. Guide to Revenue Management Strategies for Hotels in
2022
Do you know what is common between big hotel chains Hyatt, Ramada,
and The Leela?
They all use revenue management strategies and software. In addition, other
key players in India that use revenue management include Taj, Shangri-La,
and even Intercontinental hotels.
2. Revenue Management plays a crucial role in a hotel’s success. With the right
pricing and revenue strategy, hotels can offer their rooms at a greater
revenue. They can give it to the right customer at the right time and at the
right price through the right distribution channels.
The global revenue management market is expected to grow from USD 14.1
billion in 2019 to USD 22.4 billion by 2024.
Automation, technology, and analytics are the three pillars that come together
to provide the tools a company needs to implement revenue and price
management strategies.
Most Hotel’s Revenue Management is optimized at 40%,
and Revnomix ensures your hotel is not one of them.
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Revenue Management and its Importance for a Hotel
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What is Revenue Management in hotels? Though generating more revenue is
the overall goal, we should also understand the other importance of Revenue
Management strategies for hotels.
1. Understanding the market demand in Revenue Management permits
hoteliers to offer the correct cost to their customers at the perfect time.
Understanding guest behavior helps a hotel to know when to hold, raise, or
lower rates. Once the hotels become aware of the expected time when they
may receive a high volume of travelers competing for a predetermined
number of rooms, they can look for certainty. In any case, demand data shows
a descending pattern than the last year or any definite period. A hotel can be
the first one to reduce the cost.
2. Demand forecasting in Revenue Management occurs when customer
request fluctuates and changes the rates! What’s more, expecting permits an
operation team to design plans and budgets. The method helps the Sales and
Marketing group to build up a successful Revenue Management strategy
throughout the year.
3. 3. With the help of a successful Revenue Management strategy, the hotelier
will comprehend his clients’ booking conduct better. How early do they book,
which sort of room and for what rates, for instance! With the pick-up analysis
and the peak nights, this data will make it simpler to fix the Length of Stay.
4. The information collected will assist in strategizing shrewd objectives for
your hotel regarding budget, future rates, future speed, and Brand reputation.
Likewise, you will continually track your goals and accomplishments.
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Difference between Yield Management and Revenue Management
Revenue Management means predicting customer behavior to optimize
pricing, product, and channels. It boosts revenue through automation and data
analytics.
A similar concept that depends on consumer behavior predictions is Yield
Management. But it only focuses on the sale of fixed, time-limited inventory
like hotel rooms. Let’s take a look at the key differences below:
Revenue Management:
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1. Revenue Management takes into account revenue from bar sales, room
service, spa bookings, etc. Revenue Management strategies take costs related
to various channels into account.
2. Revenue Management strategies use wider KPIs and metrics that include:
◉ Rev PAR (revenue per available room)
◉ GOPPAR (gross operating profit per available room) etc.
3. With a data-driven Revenue Management and pricing strategy hotels can
gain a competitive edge.
5. Yield Management:
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1. Yield Management for hotels identifies restrictions for the sale of hotel
rooms to maximize revenue. For example, the maximum length of stay is a
restriction applied as per demand. When the demand is low, hotels can be
flexible to motivate longer stays.
“Higher Demand=Higher Rates”
2. Hotel managers can use yield management to remove pricing errors by
using a hotel management strategy. Prices based on demand forecasting
rather than expected booking remove human errors.
Optimizing results is a major part of hotel management. And yield
management and Revenue Management strategies both have a part to play.
Yield management is another branch of Revenue Management that can be
useful for managing hotel rooms.
7. The Revenue Management strategies you can use to grow your hotel business
and maximize revenue include:
Market Analysis: Where is the demand coming from? What impacts seasonal
demand? Asking these questions will help you to adopt an effective Revenue
Management strategy. You must know what your customers want and need.
Also, you must study the competition in the market. This will help you to make
strategic decisions in terms of price, discounts, etc.
Segmentation: Segmenting your customer base is one of the best strategies to
boost hotel revenue. Analyze various consumer demographics as well as their
patterns of when and how they make hotel bookings. Do they make direct
bookings or do they use OTAs? You can optimize prices based on different
segments. It will help you in boosting customer loyalty.
Department Coordination: It is crucial to achieving coordination between
the various different hotel departments like sales and marketing. Get together
with the key decision-makers from each department. Make changes to your
Revenue Management strategies with the help of these department heads.
This will ensure your customers get a consistent message.
SEO: By using SEO to increase the visibility of your website and company, you
can reduce hotel Revenue Management challenges. Leverage SEO to attract a
global audience. Use blog posts and search terms and topics to get more
attention. This will help in increasing revenue.
The Right Pricing: The right pricing strategy matters. Prices can be based on
other hotel prices so your hotel gets a competitive edge. During off-seasons,
you can give discounts to attract more customers. You can also use another
approach in which you can offer value through freebies etc. but still keep the
room rates high.
Direct Bookings: When you provide big discounts for direct bookings, most
customers book directly and not via online travel agencies (OTAs). Encourage
customers to book directly so they don’t have to pay commission to a third
party. You can start a reward program for direct bookings.
Mobile Optimization: India has over 1.2 billion mobile users. Ensure your
website is mobile-friendly, which means pages load quickly and correctly on
mobile devices. Also, you must make sure that your reservation process is
8. optimized. So that customers can book rooms directly from their mobile
devices and not a desktop.
Revenue Management Services: For a beneficial Revenue Management
strategy, you can hire a Revenue Management company that offers hotel
Revenue Management services. They bring their knowledge, expertise, and
experience. Hotel Revenue Management consulting will save you time and
money.
I want expert revenue management
How can Revnomix Help
Revnomix is a Hotel Data Analytics & Revenue Management Solution
Company. With Revnomix, hotels can process data, make accurate decisions
and grow their business.
They use years of experience, the latest tech, and customer support to make
data analytics and Revenue Management seamless. Take a look at the Revenue
Management strategies below:
9. Hotel Harbour View
Video Credit
Hotel Harbour View is a luxury boutique hotel located in Colaba, Mumbai,
India. The hotel was a rest house earlier, which was converted into a guest
house and recently remodeled into a hotel. The biggest challenge was to
position it as a hotel in the market and on OTAs and increase visibility.
Strategies Adopted
◉ A new positioning strategy with fresh content for listed OTAs
◉ New Channels added to capture the market and increase visibility.
◉ Dynamic Pricing strategy to attract the right demand at right time.
◉ Measures taken to keep continuous inventory helped to increase the length
of stay.
The Hotel started working with Revnomix in December 2017. The efforts of
the Hotel Harbour View and Revnomix team resulted in:
10. ◉ Improved positioning on OTAs
◉ Growth in occupancy and ADR
◉ Improved length of stay
The Taj Tristar
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Established in 2001, The Taj Tristar is a 3-star hotel located in Telangana. The
hotel was not getting enough bookings from the leisure and non-corporate
segments. The hotel’s ranking on OTAs was low. The hotel was facing a major
challenge of low occupancy overall.
Strategies Adopted
◉ Added new content on OTAs
◉ Pricing was changed as per data analysis
◉ Daily monitoring of performance to identify yielding gaps
These strategies were implemented as part of the Revnomix Hotel Data
Analytics services and resulted in:
11. ◉ Improved hotel ranking across OTAs and meta searches
◉ Increased volume and revenue.
◉ The number of rooms sold on basis of the Day of Week pattern increased by
74% year on year.
◉ The growth in revenue generated by DOW increased on average by 55%
compared to the previous year.
The Indana Palace
Indana Palace is a luxury hotel located in Jaipur, Rajasthan. The hotel offers
conference venues & facilities, a spa & health club, restaurants, and a
swimming pool. The market segment was unaware of the brand presence. The
competition was higher as Jaipur is a major city. The pricing strategy adopted
by the hotel was not in sync with its products and positioning in the market.
Strategies Adopted
◉ Effective positioning strategy on their website and OTAs.
◉ Efficient pricing strategy on the basis of competition
◉ Improved booking pace by using a dynamic pricing strategy
The strategy resulted in:
◉ Increased revenue and sales
◉ Improved visibility
12. View Our Case Studies
Revenue Management Software and its Benefits
The hotel industry is ever-changing and recovering from the Covid-19
pandemic. And how hotels handle Revenue Management is also changing post
the pandemic. RMS and its benefits are becoming crucial in today’s dynamic
and uncertain markets.
RMS not only automates and optimizes your prices but it is a useful tool for
your Revenue Management team. A Revenue Management team can increase
RevPAR with RMS and drive long-term revenue strategy. How hotel
management system works?
Revseed is a leading RMS powered by AI and ML algorithms to provide you
with accurate pricing strategies and boost revenue. Boost Top Line
Revenue at your Hotel by up to 20%.
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Study the Market for Future Demand Data
You should invest heavily in data collection if you want to manage revenue in
your hotel effectively. This is the first step in gaining insights into your target
market. Future demand data from market insight is ingested by Revseed along
with millions of other searches and pricing data sources like OTAs, holidays,
meta-review sites, etc.
13. Revseed users will gain a unique insight into peak demand days and market
anomalies from demand data that predicts hotel booking demand and intent
in all areas, 365 days ahead in the future.
Automate & Adjust Hotel Price
A crucial part of Revenue Management strategies is forecasting. Revenue
Management software is used for adjusting and optimizing hotel prices
through automation. Above all, you can map where demand comes from in the
hotel industry.
Revseed pricing algorithm decides the ideal room rate at any time to boost
your hotel revenue. Revseed works for your revenue optimization round the
clock and 365 days a year.
Optimize Distributions Channels to Boost Revenue
Optimizing your distribution channels can build trust with your customers
and enhance your brand image. Revseed clearly shows what your hotel offers
to the target customers. As a result, your customer can easily get the best
hotel rooms at the best price while boosting the revenue of your hotel.
Reporting
Keep tracking your progress with our infinite reporting capabilities. There are
many RMS options in the hotel industry. But Revseed delivers simple-to-use
hotel Revenue Management solutions that can be used by anyone. It is
designed with automation in mind and to increase RevPAR.
Improve your Management KPIs and Metrics
Let the system calculate everything and run all the business processes
smoothly for you. So you and your team can focus on other strategic tasks and
decisions. Also, Revseed’s primary goal is to balance occupancy and ADR to
drive more revenue per available room. As a result, you make better decisions
that reduce acquisition and labor costs.
14. KPIs & Metrics
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It’s crucial to identify the KPIs that are right for your hotel. How revenue is
calculated? Some common financial KPIs and metrics for Revenue
Management strategies are as follows:
ADR: What is hotel ADR? Average Daily Rate is used to measure the average
revenue that a hotel receives for each occupied guest room per day. By
measuring the ADR for your hotel, you’re able to see the average rate that
comes from all occupied rooms.
Occupancy Rate: The percentage of occupied rooms at your hotel at any
given time is known as the occupancy rate. One of the most useful measures of
success is calculated by dividing the total number of occupied rooms by the
total number of available rooms.
RevPAR: Revenue Per Available Room is a crucial metric used in the
hospitality industry to measure hotel performance. How to calculate hotel
RevPAR? The measurement is calculated by multiplying a hotel’s ADR by its
occupancy rate.
15. GOPPAR: Gross Operating Profit Per Available Room is a KPI that helps hotels
to determine their performance by calculating the gross operating profit with
the number of hotel rooms available. It can also be easily applied to other
industries.
Revenue Management Software Features
Hotel revenue optimization software helps with tracking and even automating
many hotel practices. Here are some features that a good RMS offers to
formulate the best Revenue Management strategies:
Integrations: Hotel Revenue Management Software should flawlessly
incorporate PMS, CRM, CRS, and booking motor. It should be a two-way
association, permitting different frameworks to connect with one another and
share information.
Metrics Tracking: A good RMS will assist in keeping track of KPIs and
metrics. It should be able to calculate metrics over a range of time periods and
provide updated metrics on where you are right now, where you’ve been, and
where you are going.
16. Pricing Data & Recommendations: A top-notch RMS will compile pricing
data for you if your competitors publish pricing data online. It can perform the
task of scanning what they’re charging and when. Also, you can use pricing
models that are tested and come with your RMS. It provides you with price
recommendations so you can adjust prices using your own research and
expertise.
Revenue Estimates: The software will be able to project what your revenue
will be in the future. It has the data of what you’re charging and when, as well
as rough forecasts of what you anticipate the demand to be. RMS can help you
develop these forecasts.
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Revenue Management Process
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It is beneficial to approach Revenue Management strategies using a systematic
process. From data collection to decision making, the five steps of the Revenue
Management process include:
Step 1 Data Collection: In the first step, you’ll want to collect relevant data.
Using RMS, you can automate the data collection rather than doing it
17. manually.
It helps to focus on key areas:
◉ Offerings and items that you are selling
◉ Regular and potential customers
◉ Weekly, monthly and seasonal calendar
◉ Competitors & comparables
◉ History of your customers, strategies, past events, etc.
Step 2 Segmentation: After step 1, you have a tonne of data that can be
divided up in a thousand different ways. This is known as segmentation. RMS
makes the segmentation process easy by automating it. You can segment:
◉ By the day of the week
◉ By price
◉ By promotions and more
Step 3 Forecasting: You can begin predicting demand over time and by
customer type using recently collected and historical data and segmentation.
The results of other forecasts can be a useful source of data for your forecasts.
If your data is low-quality, your forecasts will be unreliable. A good RMS
delivers reliable data and forecasting to adjust your hotel prices and map
where your demand comes from accurately.
Step 4 Optimization: In this step, it’s time to make a decision about what
your hotel should do. You can manually calculate with detailed forecasts about
how many customers of which type are going to consider your products and
services on a given day.
But manual processes are subject to errors and can lead to bad decisions.
Many RMS offer proved, built-in optimization formulas for better decision-
making and optimized pricing to boost revenue.
Step 5 Dynamic Re-evaluation: The above steps and past results need to be
re-evaluated on a daily basis. It’s crucial to know what is working and what is
not and why.
A competitor might have changed their pricing strategy, customer behavior
might have changed over time and even the process was not executed
18. properly. But RMS provides detailed reporting to track your success or
failures to avoid such cases.
Conclusion
Hotels experience huge swings in demand over time and the world is
becoming more unpredictable. It is crucial to anticipate and react to these
changes in customer needs, and changes in who their customers are. When it
comes to satisfying customer needs and giving them the right product or
service at the right time, place, and price, Revenue Management strategies,
software and services can be crucial.
Do you want a hotel revenue manager for hire? Get in Touch with us today for
all your Revenue Management projects.
Read our full blog at - https://www.revnomix.com/ultimate-guide-to-
revenue-management-strategies-for-hotels-in-2022/
Website - https://www.revnomix.com/
Email - connect@revnomix.com
Phone - +91 9167900620
Address - A/302, K K Tower, Parel (India)