1. Mohamed Aboobucker Mohamed Reza
( Workshop/Service Manager)
E. Mail: rez.auto@gmail.com
TP:+97430138606
Summary :
A results driven, self-motivated and resourceful Manager with a successful track record of
building and maintaining great team of workers and of character. Communicate effectively
with all staff. Highly organized, energetic and flexible with leadership qualities which have
been exercised through experience. Having a proven track record to achieve targets and
improve efficiency. Identifying KPI for each section, setting and working on those parameters
for Quality, performance and profits. Having the ability to motivate people. Possessing a
responsible attitude and also calm under pressure.
Area of Expertise:
Monitoring KPI performance, diverse technical knowledge, Organizing & scheduling, Customer
service, Team morale, Marketing Delegating, Decision making, Communication,
Experience:
Service Manager
Auto Workshop, Spare parts & Rent a car In-charge for Hyundai, Djibouti
November 2012 to January 2015.
 Design workshop & Car showroom layout for best practice & modern standard
 Develop policies to maximize performance & meet expected growth
 Draw work schedule and plan workloads to each department to match skill levels
 Recruiting new staff , arrange training programs for divisions
 Monitor workflow, delays and improve performance of all divisions
 Conduct annual upraise, technical assistance and upgrades
 Review customer service, after sales service for quality and consistency
 Plan annual budget for all departments & facilities scheduling expenditure & follow up
 Maintain communication with GMD/COO and share ideas of business development
 Sales & Promoting for Workshop (Service),rent a car & Spare parts divisions
 Monthly P&L , annual forecast and service reports to GM/CEO
 Setup new rent-a-car fleet & new high profit Quick service centre in city limit
 New VIP clients, fixed term customer ( and fleet ) contracts
 Improved loyal customer base 600%
Auto Workshop: Technical manager Peregrine Service WLL.
Doha, Qatar
June 2011 to July 2012
• Meeting targets in frame of quality, costs, on-time delivery and lead time
• Ensuring the correct reporting of work hours and deviations

2. • Produce estimations of required working hours per operation as an input at the meetings
• Preventive, scheduled and unscheduled maintenance, Planning
• Planning and Control of the Workshops Budget and Strategy with sales Manager
• Support sales and marketing for contracts related to Workshops
• Analyze current procedures and activities to identify opportunities for improvements
• Maintain good relationships with customers (Complaints, customer suggestions, follow-up)
• Ensure that the department is adequately staffed to achieve objectives, and that technicians
are aware of procedures for using new products and equipment.
• Ensure adequate tools, equipment and other materials in the Service Area & maintenance
• Provide advice and technical assistance to team members all the time.
• Evaluate the impact of work delays, interruptions or changes in plans due to sickness
• Review job-car and inspect the quality of a technician repairs before the release of vehicles
• Review work orders to ensure that all actions have been documented according to procedures
• Plan and adjust the workloads of department personnel to match their skills and abilities.
Auto Workshop manager for Arabian automobiles. Colombo
January 2009 to January 2011
 Designing workshop layout to generate investor’s expected targets & standards
 Developing policies to meet expected revenue and maximize performance
 Driving operational efficiencies, raising customer service levels & cutting costs.(P&L)
 Professionalism & high quality is introduced & continually maintained.
 Involved in the recruitment & interviewing of new staff & Marketing activities
 Identifying training requirements, training solutions & monthly investment plans
 Compliance with all relevant health and safety guidelines
 Follow-up research improved budgets, increased profits and improved company image
Snr. Administrator/In-charge Emergency operations for M.Holleran ltd
Drain water & Sewerage project- west Sussex (England)
October 2007 to September 2008
 general administration of labor, Material, HSO, Machine & Equipments
 advising employees on all terms and conditions of works to be undertaken
 dealing with all queries regarding various types & locations of work
 Support work procedures, personnel, logistics, stores, security, travel arrangements
 Maintained work records etc. Experience gained in organizing work routines.
 Computer application installation, software and hardware. Set up PCs
 Organizing staff, resources, materials & machines at emergency events
 Project/event database specific to the organizations needs
Technician / Supervisor Elite Garage ,
Hayward’s heath branch (England)
March 2004 to October 2006
 Quick service, wheel changing, suspension, engine overhauling & repair
 Trouble shooting, Diagnostics (Scanner-Autoboss), Test-drive
 Promoted to a Supervisor/Technician on 2006 ( Additional tasks given)
 Supervising the day to day activities of a team of 15 staff
 Operational efficiencies, raising customer service levels & cutting costs.
 Organizing work load, allocating tasks, job cards

3.  Preparation of relevant MOT reports and documents
 Identifying areas where improvements can be made, policies to maximize performance.
 Training of new staff & identifying training requirements of existing staff
 Ensuring compliance with all relevant EU health and safety guidelines
Auto Workshop Supervisor for Arabian automobiles. Dubai
NISSAN & SUZUKI dealer for UAE
April 2002 to October 2003
 Examine damaged/repaired vehicle & given job card
 Requisition tools, equipment, and repair materials needed to use
 inspection Prepared surfaces to be painted & After the cure time (Heat & set)
 Check painted bodies (Quality/Alignment/color/fittings)
 Assist training lower-skilled, time sheets, material estimates,
 Ensure equipments are properly serviced, condition of tools, and supplies
Trainee Aircraft Engineer at Lion air –Sri Lanka
September1999 to April2002
 Airframe & Power plant maintenance,
 A,B,C &MR check, Component changes (fuel/hydraulic/electric/cooling/cabin/ intake)
 Restoration project of aircraft & Assembly of single-seated Helicopter
Trainee Aircraft Technician at Srilankan airlines
September 1999 to February 2000
 Schedule maintenance of Airframe & Power plant components (A,B,C & MR check)
 Base maintenance & Line maintenance
 Departure ,Transit, Stay-over check and service at line & transit bay
 Special training at Engine module change facility
Assistant Manager at Srilanka Film locations services
January 2000 to April 2002 (Part time)
 Monitoring Workshop performance, Manpower scheduling, Customer service
 Ensure professionalism & high quality is continually maintained
 Delegating, Communication & Organizing with Film crews
Professional Qualifications:
 Higher Diploma in Technology-(Aeronautical) (1997-2000)
 Aircraft maintenance Engineering (1997-1999)
 Computer Hardware Engineering (1997-1998)
 Computer Hardware Engineering (1998-1999)
 Health & Safety Training (UK) (3 Month) (2008)
 Business Development Training (1 Month) (2009)
 Diploma in Automobile Engineering (1995-1997)
 First aid training (1992 - 1997)
Education : GCE (O/L) -& GCE(A/L)- Math (Qualified):Kingswood college, Kandy (English medium)

4. Full Name : Mohamed Aboobucker Mohamed Reza
Age : 40
Address (Current) : Al sahaniya street,Najma, Doha, Qatar
Date of Birth :17.07.1976
Passport No. : N2239921
Driving license :Qatar,England, Sri Lanka
Nationality : Sri Lankan
Sex : Male
Marital Status : Married
Language : English, Tamil, Sinhalese (S/R/W), Hindi(S), Malayalam(S)
Reference :
Inmaa Group of Companies (Lootah group, UAE)
P.O.Box. 1212
Djibouti
Rep of Djibouti
Phone: 00253-21-363131
Fax: 00253-21-361616
reception@inmaagroup.com
www.inmaagroup.com
Peregrine Projects & Solutions W L L,
Office No: 21, Fifth Floor,
Building No: 6, Street No: 342, Area No:
22
Al Jazeera Street, Bin Mahmoud, Doha,
Qatar
Tel: +974 44280000
Fax: +974 44280028
Email: contact@peregrineme.com
Website: www.peregrineme.com
Arabian Motors
No.106 Arnold Rathnayake Mawatha
Colombo 10
+94 (11) 7590690
info@arabianmotors.lk
www.arabianmotors.lk
M Holleran Ltd
23-27 Goodwood Road, New Cross
London , SE14 6BL
www.mholleran.co.uk
Fax: +4420 86915160
TP:+442086924442
Elite Garages.
Market Place, Haywards Heath,
West Sussex, RH16 1DB
Telephone: 01444 417451
http://www.elitegarages.co.ukenquiries@elitegarages.co.uk
Arabian Automobiles (Nissan )
Address: Sheikh Zayed Road,
Al Quoz Industrial Area 1,
Near noor metro Station - Dubai
United Arab Emirates
Phone:+971 4 407 5599
Biswas Odassery
Managing Director
Peregrine Projects & Solutions
Doha, Qatar
Tel : +974 4428 0000
biswas@peregrineme.com
Onsy Ishak Saad
HR Group Manager
Lootah Group of Companies
+971 55 21 21 802
ghr.mgr@lootahgroup.com
P.O. Box 10631, Dubai, UAE
Omar Halid (Omar Safeer)
Accountant (Finance Dept.)
Doha Marketing Services
P.O.Box:1427, Doha , Qatar
Omar.safeer@alfuttaim.com,
97444246800, 9744246926