Protecting Your Information and Reputation with Data Loss Prevention
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This document provides an overview and agenda for a Data Loss Prevention presentation. It discusses trends in data loss, how DLP works to discover, monitor and protect data, and case studies of how DLP helps different types of insider and outsider threats. It highlights the advantages of the Symantec DLP solution, including its accuracy, sophisticated workflow for incident response, ability to identify sensitive data with Data Insight, and zero-day content detection through machine learning. The appendix discusses Symantec's leadership in the DLP market and new features of the latest DLP product version.
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Protecting Your Information and Reputation with Data Loss Prevention
- 1. Data Loss Prevention: Protecting Your Information and Reputation April 2016 Reza Kopaee, Frank Coburn, Omid Esfandiari - RiskView Neil Greenberg – Bell Canada
- 2. Agenda Data Loss Prevention Presentation • Introduction • RiskView - Threatview • Conceptual Understanding • Technical Demo • Bell Case Study Suite 281, 3044 Bloor Street West, Toronto, On, M8X 2Y8
- 3. Trends, News and What’s at Stake Data Loss Prevention Presentation 64% of data loss caused by well-meaning insiders 50% of employees leave with data $3.5 million average cost of a breach Legal and compliance penalties A corporate black eye
- 4. Well-meaning Insiders Malicious Insiders Malicious Outsiders The Faces of Data Loss Prevention It’s about people. Data Loss Prevention Presentation
- 5. Symantec Solutions Protect What’s Important Customer Information Company Information Financials SSNs and Government IDs Medical Records Credit Card Info HR Records Internal Auditing M&A and Strategy Intellectual Property
- 6. You need more than technology. A Non-Transparent Solution Data Loss Prevention Presentation Where is my confidential data? DISCOVER How is it being used? MONITOR How do I prevent loss and theft? PROTECT
- 7. How Data Loss Prevention Works Data Loss Prevention Presentation DATA LOSS POLICY Content Credit Cards SSNs Intellectual Property Context Who? What? Where? Action Notify Justify Encrypt Prevent Notification User Manager Security Escalate RESPONSEDETECTION Find it. Fix it.
- 8. DLP is About People Data Loss Prevention Presentation Action Detection and Response Problem Betty attempts to email confidential employee data without knowing it DLP Response Network: DLP inspects content and context for policy match as email leaves server Endpoint: DLP inspects the mail when user hits “send” Network: Monitor, notify user, encrypt or block Endpoint: Display pop- up, justify, block email, remove content Result Help users understand and justify risk transparently Block or encrypt data in some cases Betty G. Well Meaning Insider Asst. HR Manager | Midwestern Insurance Company SITUATION: Sending sensitive data over email Symantec Advantage Detection High-performance Off Network Coverage Flexible Response
- 9. DLP is About People Data Loss Prevention Presentation Sanjay V. Well Meaning Insider Assistant Controller | Manufacturing Company SITUATION: Copying sensitive data to removable storage devices ActionProblem Sanjay copies pre- released financial data to removable media DLP Response Endpoint agent analyzes content based on policies Monitor, record or notify Automatically encrypt files using SEE Result Automatically encrypt content Higher visibility into where data is going Change users’ behavior Symantec Advantage Lightweight agent Trusted devices Group based policies Automatic encryption Detection and Response
- 10. DLP is About People Data Loss Prevention Presentation ActionProblem Charles inadvertently stores source code on an unprotected share DLP Response Network Discover scan finds the exposed source code, Data Insight IDs Charles as the file owner Network Protect can: • Notify Charles • Encrypt the data • Move the file • Apply rights management policies Result Secure your most sensitive assets – keep the malicious outsider from finding them Charles N. Well Meaning Insider Software Developer | Investment Banking Firm SITUATION: Discovering data “spills” and cleaning them up Detection and Response Symantec Advantage Broad scan coverage Data owner ID Encryption Data owner remediation
- 11. DLP is About People Data Loss Prevention Presentation ActionProblem Unhappy or departing employees copy or share sensitive data via email or removable storage DLP Response DLP monitors desktop and network activity Notify (warn) the user of their actions Inform manager, security and/or HR Stop the transmission or copy Result Information assets don’t leave with the employee People know they are being monitored Mimi L. Malicious Insider Soon-to-be-former Account Executive | Staffing Firm SITUATION: Attempting to copy customer records and resumes Detection and Response Symantec Advantage Continuous coverage on PCs Custom pop-ups Incident escalation Content removal
- 12. Products – Architecture Symantec Data Loss Prevention Solution
- 13. Symantec Data Loss Prevention Scope Data Loss Prevention Presentation Office 365 iOS Android Email Web FTP IM USB Hard Drives Removable Storage Network Shares Print/Fax Cloud & Web Apps File Servers Exchange, Lotus SharePoint Databases Web Servers Unified Management
- 14. Symantec Data Loss Prevention Products Data Loss Prevention Presentation MANAGEMENT AND REPORTING Symantec Data Loss Prevention Enforce Platform & IT Analytics NETWORK ENDPOINT STORAGE CLOUD & MOBILE Network Monitor Network Prevent for Email Network Prevent for Web Endpoint Discover Endpoint Prevent Network Discover Data Insight Data Insight Self- Service Portal Network Protect Cloud Prevent for Office 365 Mobile Email Monitor Mobile Prevent
- 15. Symantec Data Loss Prevention Architecture Data Loss Prevention Presentation DMZCorporate LAN Network Discover - Data Insight - Network Protect Enforce - IT Analytics Endpoint Discover - Endpoint Prevent SPAN Port or Tap MTA or Proxy STORAGE MANAGEMENT ENDPOINT Network Monitor - Network Prevent - Mobile Monitor - Mobile Prevent INTERNET Cloud Prevent for Office 365 NETWORK & MOBILE CLOUD
- 16. Accuracy – Workflow – Remediation The Symantec Advantage
- 17. Symantec Advantage: Highest Detection Accuracy Data Loss Prevention Presentation Described Content Matching Indexed Document Matching Vector Machine Learning Exact Data Matching DESCRIBED DATA Non-indexable data Lexicons Data Identifiers STRUCTURED DATA CUSTOMER DATA Customer / Employee Pricing Partial row matching Near perfect accuracy UNSTRUCTURED DATA IP Designs / Source / Financials Derivative match Near perfect accuracy UNSTRUCTURED DATA IP Designs / Source / Financials Derivative match Very High Accuracy
- 18. Symantec Advantage: Sophisticated Workflow 90% of DLP is Incident Response Data Loss Prevention Presentation Right Automation Resolution, Enforcement, Notification Right Person Route Incidents to Right Responder Right Order High Severity of Incidents First Right Information 5-Second Test Right Action 1-Click Response Right Metrics Prove Results to Execs and Auditors
- 19. Symantec Advantage: Data Insight Data Loss Prevention Presentation Competitive Trap
- 20. Symantec Advantage: Data Insight Data Loss Prevention Presentation Competitive Trap
- 21. Symantec Advantage: Data Insight Data Loss Prevention Presentation Competitive Trap
- 22. Symantec Advantage: Data Insight Data Loss Prevention Presentation Competitive Trap
- 23. Symantec Advantage: Zero-Day Content Detection Data Loss Prevention Presentation Competitive Trap
- 24. Symantec Advantage: Zero-Day Content Detection Data Loss Prevention Presentation TRAINING
- 25. Symantec Advantage: Zero-Day Content Detection Data Loss Prevention Presentation TRAINING PROFILE
- 26. Symantec Advantage: Zero-Day Content Detection Symantec Data Loss Prevention First Meeting TRAINING POLICYPROFILE
- 27. Symantec Advantage: Zero-Day Content Detection Data Loss Prevention Presentation TRAINING PROFILE POLICY RE-TRAINING
- 28. Methodology – Technology Leadership Why Symantec DLP?
- 29. Symantec Data Loss Prevention Methodology Data Loss Prevention Presentation Competitive Trap 1000 800 600 400 200 0 Risk Reduction Over Time IncidentsPerWeek Visibility Remediation Notification Prevention
- 30. Why Symantec? Data Loss Prevention Presentation 8 Consecutive Years of Technology Leadership Used by over half of the Fortune 100 The Global Market Leader in DLP
- 32. Evolution of the DLP Market 20132010 2006 2008 20092007 20142011 Data Loss Prevention Presentation
- 33. Symantec is the only 8-time Leader in the Gartner Magic Quadrant for Data Loss Prevention Data Loss Prevention Presentation This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Symantec. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purposed Source: Gartner, Inc., Magic Quadrant for Content- Aware Data Loss Prevention, Brian Reed, Neil Wynne
- 34. The Market Leader in Data Loss Prevention Greater than next three competitors combined Data Loss Prevention Presentation Symantec 34.7% McAfee 15.7% Websense 9.4% CA 7.2% RSA 7.1% Others 25.9% Source: Worldwide Data Loss Prevention 2014 – 2018 Forecast And 2013 Vendor Shares, IDC, November 2014
- 35. Appendix: What’s New in Data Loss Prevention
- 36. What’s New in Data Loss Prevention 14 Data Loss Prevention Presentation Unified ManagementGreater Control, Simpler Management Office 365 iOS Android Email Web FTP IM USB Hard Drives Removable Storage Network Shares Print/Fax Cloud & Web Apps File Servers Exchange, Lotus SharePoint Databases Web Servers
- 37. Greater Control, Simpler Management Data Loss Prevention Presentation 14.0 Endpoint Agent for Mac OS Enhanced endpoint scalability Dynamic agent groups Enhanced agent health status reporting Expanded endpoint event coverage Cloud Prevent for Microsoft Office 365 OWA & Outlook.com Hyperlinks in pop-ups Windows 8/8.1 Office 2013 Natural Language Processing for Chinese, Japanese, Korean HIPAA and Caldicott policy template updates Remote Desktop Protocol (RDP) support Data Insight Self-Service Portal Multi-token Exact Data Matching Hyper-V & VMware View Mobile email monitoring for Android and iOS Reusable policy rules Endpoint Indexed Document Matching Randomized SSN Data Identifier Network monitoring for IPv6 Single-Server Installation
- 38. 38 THANK YOU Suite 281, 3044 Bloor Street West, Toronto, On, M8X 2Y8 © Symantec DLP Presentation by RISKVIEW