1. RHONDA IRWIN
6233 Ordaz Ave #102
Henderson, NV 89011
Mobile (702) 540-1398
Work (702) 733-7866 option 1, ext. 3357#
rhonda.e.irwin@questdiagnostics.com
QUALIFICATIONS SUMMARY
• A competent, goal-oriented professional with laboratory, pathology and billing database maintenance and
interface connectivity skills.
• Ability to manage multiple projects and meet deadlines with a commitment to excellence.
• Quality communication, collaboration, and presentation skills.
PROFESSIONAL EXPERIENCE
QUEST DIAGNOSTICS, INC., Las Vegas, NV 1990-Present
Business Analyst/Auditor
• Brought structure and objectivity to the Connectivity Delivery and Support audit process.
• Safeguarded the quality of implementation projects working with vendor management, interface development
and implementation managers.
• Partnered with the Integrated Test Plan Team to ensure the quality and requirements of the information being
audited meets the industry standards.
• Facilitated Connectivity Delivery and Support to accurately measure and develop the quality of the interface
implementations.
• Provide monthly audit metrics to Senior Leadership of Connectivity Delivery and Support.
• Audit projects honestly and without bias.
Physician Implementation Analyst
• Project management of multiple interface implementations.
• Work with clients, sales, vendors, business unit and cross functional teams to insure successful
implementation of all interfaces in a timely fashion.
• Conduct interface test preparation activities - scheduling of testing events, creating and maintaining test
plans.
• Execute functional testing and analyze testing reports to identify issues prior to interface activation.
• Cultivate and implement interface activation plan with client, sales, business unit and cross functional teams.
• Provide support to clients after interface activation.
• Ability to effectively and efficiently communicate through the use of verbal and written skills to
management, clients and peers.
Database Analyst for Hospital Systems
• Implement and maintain all current and new employee login security levels, tests, locations, printers and
interfaces for Las Vegas hospitals with OpusLab and McKesson Star Lab.
• Provide billing and correct CPT codes for approval to lab directors and hospital CFOs.
• Validate complete process of new tests, ensuring correct results, ranges and billing for all demographics.
• Troubleshoot LIS result and billing issues using hl7 records and interface logs.
• Maintain and set up new custom critical values for clients in the Las Vegas LIS.
LICENSES & EDUCATION
• State of Nevada Laboratory Assistants License
• July 2005, completed OpusLab Administration class for database build and maintenance

2. • April 2006, completed McKesson Star Lab 300 class for database build and maintenance
• August 2007, started college courses at College of Southern Nevada