What do you do when your business is challenged by "Digital Natives"? Fight back with a SMAC-IT powered business model.

1. Disrupting Markets with
Disruptive Technologies
Riaz A. Khan, BSc (Hons.) CS, TOGAF, ITAC-M
Instructor,
Course
Designer,
Faculty
Advisor
Divisional Vice
President & Chief
Architect

2. When we say “Digital” what do
we mean?
“A Digital Strategy is a companies business
strategy informed by the capabilities
of powerful, readily accessible technologies
MIT – Center for Information Systems
Research

5. There are four types of Digital
Maturity
Source: Capgemini Consulting / MIT Sloan, The Digitial Advantage: How digital leaders outperform their peers in every industry

6. Digital Maturity by Industry
Telcom
Travel & Hospitality High Tech
Retail Banking
Pharmacueticals CPG
Insurance
Utilities
Manufacturing
Source: Capgemini Consulting / MIT Sloan, The Digitial Advantage: How digital leaders outperform their peers in every industry

7. Round Table Discussion
 Who is responsible for Digital in your
organization? Do you have a Chief
Digital Officer?
 How do you analyze and improve
Customer Experience?
 How has digital affected your business
model?

8.  RIAZ.KHAN@SEARS.CA
 RIAZ.KHAN@UTORONTO.CA
 www.linkedin.com/in/riazakhan